We stayed here as a family of 5 (in two connecting rooms) in June/July 2014 and we had an excellent stay. My suggestions for improvement are minor.
We love the location of the hotel for its proximity to Signal Hill and to some great restaurants. We enjoyed walking the city from the hotel and we found that everything was within a relatively short walk of the hotel.
The staff really set this place apart. Everyone we spoke with was friendly, helpful, and seemed to enjoy their work a lot. We received some terrific advice on local attractions from the team at the hotel and we also had a very enjoyable and entertaining room service experience, highlighted by our server bringing Canada Day tattoos to us to help the kids celebrate.
As an SPG Platinum, we were offered a choice of harbour view rooms (not connecting) or the connecting rooms we ultimately chose. We were also given access to the Club Lounge, which has a wonderful view of the harbour and offers a nice breakfast.
A few minor tweaks would be welcome. For almost the entire duration of our stay, the wi-fi signal in our rooms was unusable and couldn't be improved. We were told this problem was because some rooms are far from the routers and so don't get a proper signal. Yikes. I understand that there will be work done to improve this issue.
I was also disappointed to see that we couldn't use the stairs to get to the ground floor, which I found unusual.
- Official Description (provided by the hotel):
- Steeped in history and built on the site of the old Fort William, our downtown St. John’s hotel captures the vibrant and colorful atmosphere of one of the oldest cities in North America. Overlooking historic St. John's harbor, the Narrows and at the base of Signal Hill the Sheraton Hotel Newfoundland is the premiere location for business, conference and leisure travelers alike. Situated on the doorsteps of Jellybean Row and within walking distance of all the boutique and local craft shops and the legendary George Street our position is unrivalled in the city. The Sheraton Newfoundland also boasts the Oppidan Restaurant and the Bivver Bar serving the most sought after local cuisines and even Iceberg Beer. For the active work out in our state-of-the-art fitness center or take a dip in our indoor pool. Whatever your reasons for travelling to St John’s the Sheraton Newfoundland is your place to call home ... more less
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- Also Known As:
- Sheraton St Johns
- Sheraton Hotel St Johns
- Fairmont St. John's
- St. John's Fairmont
- Sheraton Hotel Newfoundland Canada