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Holiday Inn St. Johns
Ranked #18 of 24 Hotels in St. John's
Reviewed 26 November 2013

This hotel is very nice, large, comfortable! There isn't much around it in walking distance, but you can take a 10 min taxi ride to anywhere you wanna go from this hotel.They have an East Side Mario's restaraunt and it is very good but very busy! I would go back here!

  • Stayed: May 2013, travelled with family
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Thank Travelling_gurl_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norman V, General Manager at Holiday Inn St. Johns, responded to this reviewResponded 3 December 2013

Dear Travelling Gurl 23:

Thank you for your comments, they are always appreciated. We are glad you found the accomodations at Holiday Inn St. John's comfortable and you enjoyed our Eastside Mario's restaurant.

We look forward to your next visit.

regards,

Norman V.

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130 - 136 of 219 reviews

Reviewed 15 October 2013

Stayed here for work. Rooms were spacious and clean. Beds were comfortable. The East Side Marios restaurant provided a standard breakfast menu or a buffet - it was OK. The "gym" consisted on an old Universal gym, a bike and a couple of ellipticals - nothing to write home about. The pool was outdoor and was closed for the season. Very large parking lot with good access to main roads. Staff were very friendly.

  • Stayed: October 2013, travelled on business
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Thank zr1100c3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norman V, General Manager at Holiday Inn St. Johns, responded to this reviewResponded 17 October 2013

Dear zr1100c3:

Thank you for your comments, they are always appreciated. We are glad you found your accomodations spacious and clean and were able to take advantage of our Food & Beverages services.

We will certainly share your comments with our Team Members of their friendliness. We look forward to your next visit.

Regards,

Norman Van De Spiegle. CHA
General Mananger

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Reviewed 6 October 2013

We recently spent three nights at this hotel. Our room was on the first floor and my overall impression was okay - the room was dated, however it was clean and spacious. The bathroom set up was rather quirky with the shower and toilet in one spot - the sink was across a little entryway in the closet. Yup, the sink and blow dryer were in the closet! One big positive was the generously sized fridge in the room. Wonderful addition to the space.

The only real negative was the situation with the attached restaurant, East Side Mario's. We had supper here on our first night and enjoyed our meal. Service was great, but breakfast was a real gong show. The breakfast buffet that was offered for a ridiculous price of $16.99 plus tax, turned out to be the same fare that you can get FREE at any hotel offering a "complimentary" hot breakfast. Anyone that has travelled knows what this consists of - fruit salad, yogurt, cereal, scrambled eggs, bacon, sausage, pancakes, juice, etc. Nothing special here to warrant the over the top price they charged. The rest of the items on the menu (which was an IHG publication so I can't totally fault East Side Mario's) were also overpriced. Could hotel patrons not be offered a discount on their meals? All in all, I was very disappointed with this Holiday Inn for their breakfast pricing and would not book here again.

  • Stayed: October 2013, travelled as a couple
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2  Thank Sunnyb56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norman V, General Manager at Holiday Inn St. Johns, responded to this reviewResponded 8 October 2013

Dear Sunnyb56:

Thank you for your comments, they are always appreciated. We are glad to hear you found your room clean and spacious.

We are disappointed to hear that the Food & Beverage pricing was not within your desired range. Being on the island of Newfoundland & Labrador, items shipped to this provice always increase the cost on any item brought to this province, comared to the rest of the country.

Thank you for sharing.

Norman Van De Spiegle, CHA
General Manager

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Reviewed 16 September 2013

My wife and I booked a weeks stay about 4 months in advance. Upon arrival, Wednesday, we were informed they only had us in for 2 days. They managed to find us a room although it was on the bottom floor, looking out on the employees smoking area, the loading dock, and the garbage dumpsters. The room was also at the beginning of a long hall next to a set of doors. We could hear everyone going through the doors at all hours. By Friday we had had enough and requested a room. change. Unfortunately they had nothign available and said we would have to wait until Saturday. Upon checking with them on Saturday, we were informed that they were overbooked by 5 rooms and we would have to wait until Sunday. Finally on Sunday, we got a new room. The room itself was mediocre by our standards, the tv remote was filthy even though it's suppsoed to be an easy clean remote (I guess only if someone makes the effort to clean it) and there is no variety/convenience store in the hotel or nearby.

To top it off, upon checkout, the only thing the desk person asked us was if everything on the bill was ok. No asking if we had a nice stay, if there were any problems etc... They just were concerned with their money.

On the plus side, Eastside Marios was very good with excellent staff. This was the only plus though.

Again, DO NOT STAY HERE!!! I'm sure there are much better places.

Room Tip: Do not stay in Room 104 or anything on that said of the hall!
See more room tips
  • Stayed: August 2013, travelled as a couple
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1  Thank Alleycat2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norman V, General Manager at Holiday Inn St. Johns, responded to this reviewResponded 24 September 2013

Dear Alley Cat 2001:

We are disappoi8nted to hear you diod not enjoy your stay with us. We will certainley review your concerns with our Team Members here. We are glad you were able to enjoy the Eastside Mario's Restaurant.

Regards

Norman Van De Spiegle
General Mananger

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Reviewed 30 August 2013

The room was clean and affordable. Wish the pool was not outdoors, only able to use it 2 days out of 7 as the weather hardly ever cooperates in St. John's. Ideal location for shopping and attractions though; center city.

Stayed: August 2013, travelled with family
Thank Jill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norman V, General Manager at Holiday Inn St. Johns, responded to this reviewResponded 4 September 2013

Dear Jill P:

Thank you for your comments pertaining to your recent visit, your comments are always appreicated. We are glad you found your room clean & comfortable. It is unfortunate that we have such a short season for our outdoor pool, and we are glad you were able to experiience it during your stay.

We look forward to your next visit.

Regards
Norman Van De Spiegle,CHA
General Manager

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Reviewed 24 August 2013

I have stayed here a few times now, and it was great. Central location, only a short drive to all destinations within in the city. I have only ever stayed on the forth and fifth floors, which are the business floors so can not comment on any other rooms. The room was very clean and housekeeping were great. The only complaint really was that the air conditioning unit was very loud when it cut in at night.
To a previous comment I have stayed at the Super 8 and that will never happen again!
I would recommend this hotel, it is up there with the Delta and the Sheraton which also have locations in St. John's, and I have stayed at both.

Stayed: August 2013, travelled on business
1  Thank KenCPink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norman V, General Manager at Holiday Inn St. Johns, responded to this reviewResponded 4 September 2013

Dear KenCPink:

Thank you for your comments pertaining to your recent stay, we appreciate your valued feedback. We are glad to hear you found the room clean and that housekeeping met your expectations. We look forward to your next visit.

Regards
Norman Van De Spiegle, CHA
General Manager

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Reviewed 5 August 2013

Normally I never bother to write reviews of hotels as I am a pretty loyal Holiday Inn customer, I've grown used to the consistent experience offered by Holiday Inn and being a seasoned business traveller consistency is important.
This place in St. John's has force me to break my silence. If you for any reason need to do business while you are at this hotel it is IMPOSSIBLE due to the poor quality Internet. If the George St. festival had not been on this weekend I would have immediately checked out to find a more business friendly hotel.
Now the niggly stuff, the room was not really clean, random hair in the bathroom when we first arrived. Small rooms with dated furniture, place a needs a major renovation. Wall plugs that didn't work or had to be wiggled so that the phone chargers would function.
Being a platinum member for years I expect better from Holiday Inn and I suggest an inspection from head office would be needed to get this place up to scratch. For $680 for a weekend I'd have preferred to stay at the Super 8 up the road for far less and a better experience.

Stayed: July 2013, travelled on business
2  Thank Robert I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norman V, General Manager at Holiday Inn St. Johns, responded to this reviewResponded 6 August 2013

Dear Robert I:

Thank you for taking the time to share your thoughts and concerns and being one of our IHG Rewards Club Platinum Elite Members. We are sorry you felt that what we had offered was less than satisfactory for your needs. Please be assured that we have noted your comments and these will be used to consider for enhancements needed at our property. We have previously arranged for an internet speed upgrade with our vendor and is in the works over the next few months.

Again, thank you for your feedback and our apologies for the shortcomings.

Regards

Norman Van De Spiegle, CHA
General Manager

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Additional Information about Holiday Inn St. Johns

Address: 180 Portugal Cove Rd, St. John's, Newfoundland and Labrador A1B 2N2, Canada
Phone Number:
Region: Canada > Newfoundland and Labrador > Newfoundland > St. John's
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #18 of 24 Hotels in St. John's
Price Range: £80 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn St. Johns 3.5*
Number of rooms: 252
Official Description (provided by the hotel):
Summer Pool & Water Slides Hours: Water Slides: Monday-Friday 5pm-9pm, Saturday/Sunday 9am-9pm Pool: Daily 9am-9pm The Hotel is located just minutes from St. John’s International Airport (YYT) and local Government Offices including the Confederation Building. If you plan on heading into the heart of St. John’s, we are just a short drive to Downtown St. John’s. On site amenities including two 165 Ft waterslides, indoor swimming pool, fitness centre, on-site guest laundry facilities, complimentary parking and high-speed internet access. Thinking of dining options? Stop into East Side Mario’s, our on-site restaurant. As always with the Holiday Inn brand, Kids Under 12 Eat Free (ask hotel for details). Travelling with your trusty companion? Our hotel is pet-friendly so you can bring the entire family along. The Holiday Inn St. John’s is situated near Janeway’s Children’s Hospital and the Health Sciences Centre. If you are in the area to visit the Marine Institute, we are conveniently located 5 minutes away. Other local places of interest include, Memorial University, Pippy Park and Fluvarium. Whether you are travelling on business or leisure, the Holiday Inn St. John’s Conference Centre is the perfect place to stay while you visit the St. John’s area. ... more   less 
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Also Known As:
Holiday Inn St. Johns Hotel St. John`s
Holiday Inn St. John's
St. John's Holiday Inn
Holiday Inn St. Johns Newfoundland, Canada

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