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“A bit on the pricey side, but ok value and great location.”

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Quality Hotel Harbourview
Ranked #16 of 22 Hotels in St. John's
Seattle
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A bit on the pricey side, but ok value and great location.”
Reviewed 25 September 2013

This place is great for walking around downtown St. John's, the rooms are fine (if a bit small), and the service is great. It's a bit on the pricey side but not terribly out of line with what is available elsewhere in the downtown area. A better value can probably only be had at a B&B or hotel that is less conveniently located.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lawrence K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managercn246, Director of Sales at Quality Hotel Harbourview, responded to this review, 26 September 2013
Thank you for sharing your thoughts, it sounds as though you thoroughly enjoyed your time at the Quality Hotel Harbourview St. John's. We are glad that our central downtown location suited your vacation well and allowed you to conveniently experience the wonderful sights and tastes of St. John's! Thank you for choosing our hotel, we hope to welcome you again soon!
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398 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
Calgary
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 September 2013

This hotel served us very well. We stayed a total of 5 nights there one at the beginning and 4 at the end. The harbour side room showed a very busy port but that was interesting and picturesque. We could walk to all the downtown attractions and drive to the rest. There is no parking in downtown so this was important. The hotel is not grand but the rooms were large enough, clean and the service was good. The price was outstanding for St. Johns. All in all this was great value and we would come back.

Room Tip: harbourside is busy but we would do that again.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bwaycan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managercn246, Director of Sales at Quality Hotel Harbourview, responded to this review, 26 September 2013
Hi Bwaycan,

Thank you for sharing your thoughts, it sounds as though you thoroughly enjoyed your time at the Quality Hotel Harbourview St. John's. We are glad that our central downtown location suited your vacation well and allowed you to conveniently experience the wonderful sights and tastes of St. John's! Thank you for choosing our hotel, we hope to welcome you again soon!

Kind regards,
Julie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Uxbridge, Canada
Level 5 Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 September 2013

We stayed at the Quality Hotel for 7 nights. I highly recommend this hotel as it is reasonably priced, there is a good restaurant attached, the staff are friendly, the parking is free, you are right downtown St. John's, and it is clean.

We had a harborview room, and I would suggest booking one of these rooms. Such a beautiful view.

I only have 2 complaints. First, the bed in my room, Room 321, was terrible. It is very hard and difficult to sleep on. I would suggest management go up and see for yourselves. The second complaint is the hotel could use a bit of paint, especially room 321.

Having said those 2 complaints, it's still a fantastic place to say.

Room Tip: Ask for a harbour view room
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managercn246, Director of Sales at Quality Hotel Harbourview, responded to this review, 29 September 2013
Hi Wendy,

Thank you for your honest and specific feedback. I will personally look into the beds and paint in room 321.

Your lovely comments about our staff and amentities are very much appreciated! It sounds as though you had a wonderful stay at our welcoming and clean hotel. We will pass along your comments to our phenomenal team and we look forward to your next visit!

Kind regards,
Julie
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodstock, Canada
Level 4 Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 September 2013

free parking and fairly clean but had to pay a lot more to get a harbour view; did not find the front desk staff friendly at all; when asking for information, it felt we were putting the staff out. Bar was a nice area but expensive.

Room Tip: no pool or hot tub, really, only redeeming grace is it's location; expensive in restaurant and b...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Crane54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Managercn246, Director of Sales at Quality Hotel Harbourview, responded to this review, 26 September 2013
Dear Crane54,

Thank you for spending your time to give us straight and detailed feedback.

It is important to us that our guests feel welcome and comfortable at our hotel. That requires a helpful, friendly and very obliging service at any time. The behaviour of our employees admits of no excuse. It’s a shame that you felt like a bother to our staff. We will ventilate this topic with those responsible and figure out the problem. We thank you very much for your helpful and reasonable criticism.

It’s very pleasing that you remarked on our complimentary parking and location. We are also very happy that you noticed the cleanliness of the rooms.

We really hope you will give us a second chance to impress you.

Yours in Hospitality,
Juile
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West Yorkshire
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 September 2013

Stayed 3 nights with family and friends attending a wedding. Last minute booking at 18.30 on Fri 30 Aug 13 as hotel we were booked in were less than accommodating. The staff at the Quality Inn were very welcoming and made our stay in St John's a very good experience. The breakfast in Rumplestiltskin's restaurant was excellent value for money. Recommend this hotel very highly. Perfect location on the harbour side with plenty free car parking.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hud05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abbotsford, Canada
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 September 2013

Great location to explore St. John's. We stayed here 3 nights upon our arrival in Nfld. The front desk was under-staffed on the night we arrived, and the card-key machine was not working, but Diane was delightful and helpful. She called on the security guard to let us into our room. He was a very pleasant young man who helped with our luggage and shared some touring tips. Decor is dated, linens are wimpy and worn, but the room was more than adequate and the bed was good. Rendezvous Restaurant was only ok, but good service. We would stay here again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PegDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 September 2013

Second time staying at this hotel. Refrigerator in the recently renovated room was a nice bonus. We had a lovely view of the harbour. The restaurant was good. The only downside was housekeeping. The first two nights, the room was properly cleaned. After that, we were lucky just to get the beds made and the garbage emptied. I'm guessing that this is simply a training issue and I wouldn't hesitate to stay here again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eunice7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Hotel Harbourview

Property: Quality Hotel Harbourview
Address: 2 Hill o' Chips, St. John's, Newfoundland and Labrador A1C 6B1, Canada
Phone Number:
Region: Canada > Newfoundland and Labrador > Newfoundland > St. John's > Downtown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #16 of 22 Hotels in St. John's
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Quality Hotel Harbourview 3.5*
Number of rooms: 159
Official Description (provided by the hotel):
Nestled in the heart of downtown St. John's, the Quality Hotel Harbourview is the perfect place to wake up to the first sunrise in North America. Steps away from whale watching, shopping, walking trails, art galleries and nightlife, the Quality Hotel is the perfect place to begin the day. Enjoy fresh, local seafood at our onsite restaurant Rumpelstiltskin's or fit in a workout at our onsite fitness centre. Whether for business or pleasure, there's no better place to experience St. John's. ... more   less 
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Also Known As:
Quality Inn St Johns
Quality Hotel St Johns
Quality Hotel Harbourview Newfoundland, Canada

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