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“Bad Experience - twice!” 1 of 5 bubbles
Review of Cantwell House

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Cantwell House
Ranked #5 of 23 St. John's B&B and Inns
Castlegar, B.C., Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Bad Experience - twice!”
1 of 5 bubbles Reviewed 16 March 2007

I contacted Cantwell House directly and booked two rooms for July 23, 24 2006 and August 8. About a month before arrival I phoned to check how we should check in late at night. I found that they had booked us for June, not July, and there was no availability in July. Accepting that perhaps I could have made a mistake I kept our bookings for August 8, and set about finding another place for the July booking. I was totally stunned when we arrived on the afternoon of August 8 to find that we had been "bumped" because someone else wanted to stay an extra night. They had made arrangements for us to stay at ABBA, which was fine, but I would certainly not book through Cantwell House again. I assumed that they would be especially careful after a "mix-up" at the beginning of the holiday, which in all likelihood was their mistake. It might be a nice place, but having booked there for three nights we never managed to get inside the door!

Stayed July 2006
10 Thank Jumbo-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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99 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Date | Rating
  • English first
  • French first
  • Any
English first
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Additional Information about Cantwell House

Property: Cantwell House
Address: 25 Queens Road, St. John's, Newfoundland and Labrador A1C 2A4, Canada
Region: Canada > Newfoundland and Labrador > Newfoundland > St. John's > Downtown
Hotel Style:
Ranked #5 of 23 B&Bs / Inns in St. John's
Price Range (Based on Average Rates): £
Number of rooms: 4
Also Known As:
Cantwell Hotel St Johns
Cantwell House Newfoundland, Canada

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