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All reviews large walk in shower pool and gym including pancakes shuttle service modern property frozen meals an early flight free shuttle mini fridge and microwave great facilities rental car good sized rooms check in was a breeze keurig machine common areas hot and cold items a great nights sleep
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Reviewed 4 weeks ago

The overall excellent reviews encouraged me to stay here. The room was in superior condition - very quiet. Breakfast was well prepared and the seating area was really well maintained and spacious. The pool and gym were very nice. Front desk staff was friendly & very efficient.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Carl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

Beautiful new hotel, pool, exercise room. The hotel is very clean, checking in and out is a breeze. A little far from downtown if you plan to go out on the town, short drive if shopping or just checking out restaurants. Very close to airport with a shuttle, breakfast and parking is included! Will certainly stay again.

PS: very comfortable bed and quiet room!!

Stayed: September 2018, travelled solo
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2018

Great experience. Clean, spacious, and modern rooms with all the amenities needed in a hotel stay. The kids had a ton of fun in the pool and everyone enjoyed the complimentary breakfast in the morning.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Service
Thank jamieedgecombe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2018

Spent 4 nights at this property in late July/early August. The first impression was great, the young lady checking us in was very efficient, friendly and nice. The assigned room matched my preferences. The whole property appeared very nice, modern, spacious and stylish. The top-floor double queen room was extremely spacious and in great shape, the view over the airport and onto the sea was very nice, too. I was there during the heatwave, but the room A/C did the job properly, keeping the room cool all the time. The breakfast was always ready on time and the large breakfast area never got crowded.
And now to aspects that were disappointing / could be better.
1) Housekeeping was always running late (the room wasn't serviced when we returned at 3:40pm, even though we left at 7:30am) and they were inconsistent, they kept forgetting to replenish items, e.g. body lotion, plastic cups, paper tissues … One day they forgot to take out the used towels on the bathroom floor, so until the next day we had a "towel mountain". The room also featured a single sofachair, when I lifted the seat cushion I found crushed crackers, a business card and some loose change under it, which means the housekeeping never checks and cleans it.
2) The hotel has a lovely pool, too bad they didn't install a hot tub as well. However the paint or coating on the pool floor is pealing off in many areas. It does not look nice and needs to be redone. Also, out of 3 visits to the poll twice there were no fresh pool towels available, so you either needed to run to the front desk or use the small towels from the adjacent fitness.
3) One afternoon the fire alarm went off and everybody evacuated the building. The girl at the front desk was not on top of this situation. She was disorganized and gave no information during the fire fighters' visit and even after the "all clear" was given and we could return to our rooms. I understand this must have been a shock to her as well, but then a manager or a GM should have been called in. Perhaps a notice (given under the door to occupied rooms or posted in the elevator) explaining the situation and expressing an apology for the ruined afternoon would have been appropriate.
4) They feature two computers with a printer in the middle of the lobby for guests' use. The system installed on them is very unreliable, the computers keep freezing and need to be restarted by the front desk staff. In 2018 they should find a better solution.
All in all, even with the above mentioned shortcoming my stay was mostly enjoyable and would gladly come again.

Room Tip: High floor rooms facing the airport even have views of the ocean
  • Stayed: July 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Slo-Lju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2018

This was just a perfect hotel for us travelling. We landed late, but called for the free shuttle to the hotel (Thanks Dave!). Then we checked in and needed a cot brought up (Thanks again Dave!). The room was clean and the beds super comfy. We were impressed by the free breakfast in the lobby. Then another shuttle back to the airport to get our rental car (Thanks for the ride and the travel advice Brad). We stayed her again on the last night getting a larger suite - and another shuttle ride from Dave. Another great breakfast and a swim in the morning before we got one last shuttle back to the airport. We certainly got our money's worth our of this great hotel. Thanks to all of you!

Stayed: July 2018
Thank WaterHaller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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