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“Best hotel in town”
Review of Explorer Hotel

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Explorer Hotel
Ranked #1 of 10 Hotels in Yellowknife
London
Level 5 Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Best hotel in town”
Reviewed 20 August 2013

We recollcated here in the depths of winter, having been put in the Days Inn by our travel agent. We should have known immediately this was the best place in town as the aircrews all got off the airport bus here.

Good rooms, quiet, good location. We didn't eat at the hotel as we were up early or out late looking at the lights or dog-sledding.

If you want a hotel, i think this is the best choice, otherwise a B&B will almost certainly be better than a number of the other options.

Room Tip: You may be able to see the Northern Lights from a room overlooking the back of the hotel
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LondonChrispy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl S, General Manager at Explorer Hotel, responded to this review, 21 August 2013
Dear Traveler - Thank you for taking the time to share your experience with us on-line. It was a pleasure reading your review on your February stay with us, and I'm happy that you had an enjoyable time
We look forward to seeing you again.
Best wishes,
Karl H Schaefers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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416 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
North Pole, Alaska
Level 6 Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 17 August 2013

Stayed here in the Winter for business so didn't get to 'explore' the area as much as I would have liked. The hotel itself looks quite impressive from the outside, and the lobby is nice, but I found the rooms to be pretty ordinary and lacking character, similar to any other 3star hotel. However, they were clean and I have no complaints about the hotel, just not as nice as I was expecting. I'd rate the Explorer as a solid 3.5 stars, decent choice when in Yellowknife for business.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CaptainFancyPants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl S, General Manager at Explorer Hotel, responded to this review, 19 August 2013
Dear Valued Customer
Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.
We look forward to seeing you again

Karl H Schaefers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
1 review
Reviewed 13 August 2013

I did not expect to be working in YK this summer - but its just the way things went. Thankfully, not only were the staff at the hotel amazingly accommodating and friendly, but my end of day wind down drink was in the lounge each night. Often I was alone so the company of Skye and Amy was not just appreciated - but it became the highlight of my day! Considering the highly transient nature of the clientele, they always remembered my name, my drink, and what I last chatted them about. When I'm done this stint in YK, I'm gonna miss these ladies tremendously.

Do NOT go to YK and not stop in and see Skye and Amy at the Trapline Lounge. Say hi from Sonya!

PS. They make the BEST Hendrick's Gin and Tonic EVER!!!!

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sonya v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl S, General Manager at Explorer Hotel, responded to this review, 15 August 2013
We appreciate the nice comments Sonya. Thank you for letting us be a highlight of your trip. Our staff are always there to give you stellar service and the gin and tonics are just the icing on the cake! Please come back and join us again.

Karl H Schaefers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yellowknife
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 August 2013

My husband, my cat and myself stayed at the Explorer recently while waiting to move into our apartment. We found the staff very helpful, our room was nice, had a fridge and microwave, which was handy, decent wifi and it was spotless. The best part of staying there was the lounge. The food was wonderful.. highly recommend the lamb pops and the deep fried mac and cheese (little bits and just YUM). After one evening there for dinner, Amy and Skye remembered our drink choices and what we like to eat. Not to mention that they make the BEST mojito in Canada! Now that we are settled here (pretty much anyway), the Explorer is and will always be our "go to" place for a bite and a drink. Thanks for making our intro to Yellowknife so welcoming. The first place we stayed at did not and was not even close to being clean. Hands down.. the best place to stay in Yellowknife.

Room Tip: Ask for a larger room if available, we did and they upgraded us to a jr. suite (two queen beds). Tak...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl S, General Manager at Explorer Hotel, responded to this review, 15 August 2013
Thank you Kathy for your pleasant comments, we always appreciate guests who take the time to review our facilities and our staff. We are lucky to have such top notch bartenders and enjoy hearing about their exceptional service. Please join us again in the near future as we are happy to accommodate your needs. Is there any chance you left a camera behind?

Karl H Schaefers
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Canada
Level 4 Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 August 2013

Stayed with my family for a week in July. Looking online the pics are deceiving just be aware. I'm used to a suite having a separate bedroom and sitting area. But up there anything is called a suite if the have a bar fridge and a microwave oven. I had called and asked for a suite. I travel with a small child and specifically said I wanted the 2 rooms and a king bed. What I got when I checked in was a regular room with 2 queen beds but with a bar fridge and microwave. So just be sure you get what you ask for. On the website if you click photos for any of the "suites" they all show photos of the executive suite which is not a fair representation of the rooms!

However the hotel did make it right and the lady at the front desk was amazing in doing everything she could to fix the mistake for us. The rest of the week she was always there with a smile and recommendation for lunch or dinner.

Stayed July 2013, travelled with family
Helpful?
1 Thank dam_imgood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl S, General Manager at Explorer Hotel, responded to this review, 7 August 2013
We thank you very much for you nice comments about our location and staff. We are sorry, however, that it wasn't clear that the Junior Suite did not have a door to separate the living area from the bedroom. We hope you give us the opportunity to serve you again in the near future.

Best regards

Karl H Schaefers
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Stratford, Canada
Level 5 Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 30 July 2013 via mobile

We were in town for a wedding and booked a large suite in order to host family. Room was spacious but more importantly for any hotel, the bed was so comfortable with a soft mattress and great pillows. Staff are very friendly and helpful attending to every request be it large or small. Maybe we had "the best room in town" but still a comfortable bed and friendly staff is all we ask for.

Stayed July 2013, travelled as a couple
Helpful?
Thank Yakster007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl S, General Manager at Explorer Hotel, responded to this review, 31 July 2013
Thank you for staying with us and for writing a review on your visit. From the moment you arrived to the time of check-out, we're delighted to hear that you had a memorable and exceptional experience. We believe that this type of experience is what differentiates us from other hotels. We hope we have the pleasure of seeing you again..

Karl H Schaefers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ohio
Level 5 Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 29 July 2013

My wife Marlene and I spent three days and nights at the Explorer en route and coming back from our fabulous fishing trip at Plummers Arctic Lodges on Great Bear Lake. Plummers enthusiastically endorses the Explorer, and it is a major departure point for their guests. The rooms are spacious and quiet; the tub just right for weary fishermen soaking their tired bones. The staff is extremely helpful at all hours. The hotel is well located for an easy stroll around a lot of Yellowknife's stores. While the restaurant offers great fare, a great view and a fireplace, you should be careful when ordering. Breakfast was great, but we ordered a "bowl" of admittedly delicious seafood soup for lunch and received two smallish CUPS of soup for a $30.00 lunch the size of a modern airplane snack. We did better ordering the meaty wings from the Trappers Bar for a light supper and some free hors d'oeuvres. Don't misunderstand us, the food at the restaurant is of superb quality, but you'd be better off going with the specials at lunch instead of taking the "a la carte" route. This is, overall, a great place to stay. We'd do it again in a heartbeat!

Room Tip: Rooms on "back" side are best views. The higher the better.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pescher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl S, General Manager at Explorer Hotel, responded to this review, 30 July 2013
Thank you so much for such a wonderful review! We are happy to hear that you found our service and our property to your complete satisfaction. We look forward to welcoming you back to the Explorer Hotel in Yellowknife

Until then,

Karl H Schaefers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Explorer Hotel

Property: Explorer Hotel
Address: 4825 49th Avenue | Box 7000, Yellowknife, Northwest Territories X1A 2R3, Canada
Phone Number:
Region: Canada > Northwest Territories > Yellowknife
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Yellowknife
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Explorer Hotel 3.5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Explorer Hotel Yellowknife

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