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“Terrific Stay”

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Cambridge Suites - Sydney
Ranked #2 of 7 Hotels in Sydney
Certificate of Excellence
Ottawa, Canada
1 review
“Terrific Stay”
Reviewed 12 August 2014

This was our first trip to Sydney and most fortunately we chose to stay at the Cambridge Suites. Our two day visit was most enjoyable. Absolutely no complaints and only good things to say. The food at Trio's is to write home about - you won't be disappointed. Highly recommended.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Bob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 18 August 2014
Bob H,

I was happy to hear of the positive comments from your stay. When in Sydney, please call upon any of our team to make your stay more enjoyable.

Our restaurant Trio is very popular with local residents and guests as well.

Thank you for your time,
Doug
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1,192 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (117)
Date | Rating
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  • Dutch first
  • English first
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English first
Charlottown
1 review
Reviewed 11 August 2014

Staff were so friendly and accommodating, meals were delicious and the beds were heavenly. We'll be back for sure. We enjoyed our stay so much it was hard to leave. We're already talking about staying there next year and seeing the Cabot Trail.


  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 18 August 2014
Karen M

Thank you for your feedback from your last stay! Cambridge Suites is celebrating our 25th anniversary in 2014 and there are many new changes to come.

Again, thank you for your continued support.

See you next year!
Doug
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Peterborough
1 review
Reviewed 11 August 2014

The staff was good, beds comfortable, place clean, breakfast ok. However, our room cost $250 total. Based on cost and website pics I expected modern and polished decor in the room. The room was small and furniture dated. Overall disappointing as I was hosting friends from out of town for a special occasion.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Catherine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 18 August 2014
Dear Catherine E,

I was very pleased to see that all the staff treated you and your family with respect. Our staff are very service focussed to make every guest enjoy their stay.

It is through the feedback from guests that we have a chance to grow and improve. During the Fall of 2014, Cambridge Suites will celebrate our 25th year in Sydney. Throughout the 25 years, there has always been change, as there will be during the upcoming year. Beginning in 2015, Cambridge Suites will begin renovating our guest suites with many new items.

I look forward to seeing you again,
Sincerely,
Doug
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Lower West Pubnico
1 review
Reviewed 11 August 2014

Everyone was very helpfull... Nice location... Lamps didn't work so lighting was poor... And a strong odour in the room...which gave us headaches...it was like a cleaner was sprayed to cover up the musty smell... Needs better ventilation ...

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank J N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 18 August 2014
Dear J N,

Thank you for your time to let us know how we are doing. Our staff does work very hard to make sure a guest's stay is memorable. Currently, Cambridge Suites is a member of the Green Key Program, which is a program that reduces the environmental footprint the hospitality industry has.

Cambridge Suites purchases our housekeeping items from leading manufacturers and distributors of high-quality hygiene and sanitation products.

When in Sydney, please call upon any of our team to make your stay more enjoyable.

I would like to take the opportunity to invite you back to stay with us in Sydney.
Sincerely,
Doug
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Halifax
1 review
Reviewed 11 August 2014

The breakfast buffet layout is not well executed. Its made to fit an area that was the entry to the restaurant and the line is slow (esp when you have to wait yet again to toast bread at the end). I simply gave up and suggested improvements be made.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 18 August 2014
Kevin B

Thank you for your feedback from your last stay.

Our team is often recognized for their customer focused service. That customer service is why Cambridge Suites is celebrating our 25th anniversary in 2014 and there are many new changes to come.

Our hotel is just finalizing our renovation plans for 2015 and we are very excited to see the new upgrades. I would like to take the opportunity to invite you back to stay with us in Sydney.
Again, thank you for your continued support.
Sincerely,
Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brantford
Level 5 Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 9 August 2014 via mobile

The staff in this hotel are amazing. The restaurant is quite good. The decor is pretty modern. The location right on the boardwalk is great. So much good makes it one of the better places in Sydney.

The bad is in the details. The building is very damp due to weak air conditioning. You will feel it in the sheets and pillows. It has caused the wall paper to bulge at the seems and the carpet baseboards to come loose. The light switches and cover plates are dirty and dated. You get two flat sheets to sandwich the duvet between and a flat sheet under you. No duvet cover or fitted sheets. Additional warm blankets are old rough and worn. The kitchen comes with 2 cups and two spoons, etc. Two towels in the bathroom. The key cards have been recycled so many times they look more worn than my Credit Card and can be flaky. Obvious cost cutting and not good when you are three people sharing a suite.

The room layout is Bizzare. Anyone sleeping on the pullout has to enter the main bedroom to use the sink. A plus however is windows that actually open and wonderful thick drapes.

Parking is difficult to find. They rent the spaces out to people not staying in the hotel making it difficult to find a spot on weekends.

There is no pool just a hot tub upstairs and rusty gym equipment. Guests are however given access to the local YMCA which offers great equipment.

Overall it doesn't live up to its past glory or the level of product one expects at this price point.

Stayed August 2014, travelled with family
Helpful?
Thank judyzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 13 August 2014
Dear judyzzz,

We appreciate hearing about your recent stay in Sydney.

Cambridge Suites Sydney has just celebrated our 25th anniversary and is very proud to see the new look that will be coming soon. It is through the feedback of our guest, which we improve and grow. Starting in 2014, Cambridge Suites will be renovated to add to the proud history, that we have worked towards.

I look forward to welcoming your family back to us in 2015!

Thank you,
Doug
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Digby
1 review
Reviewed 7 August 2014

awesome service and so relaxing!!!! Beds were so comfortable best sleep I have had in months. Hot complimentary breakfast was very enjoyable and delicious. Hotel staff very friendly and courteous, would definately recommend.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Shauna & Robin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 13 August 2014
Shauna & Robin T,

Cambridge is very happy to host the Bike Rally Weekend again this year! We look forward to seeing you again next year. Perhaps a long, extended weekend in 2015 to relax a bit more.

Thank you for staying with us.
Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cambridge Suites - Sydney

Property: Cambridge Suites - Sydney
Address: 380 Esplanade St, Sydney, Nova Scotia B1P 1B1, Canada
Region: Canada > Nova Scotia > Cape Breton Island > Sydney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Cambridge Suites - Sydney 3.5*
Number of rooms: 144
Official Description (provided by the hotel):
A hotel with the freedom of more space, in the heart of downtown Sydney. Welcome to the unique experience of Cambridge Suites Hotel, where you enjoy the special added comfort and spaciousness of a suite without spending more than the price of a hotel room. Perfectly located in the heart of downtown Sydney, Nova Scotia, our suites provide an extra measure of comfort during business trips, a leisurely vacation or an extended stay. Check into something more comfortable. ... more   less 
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Also Known As:
Cambridge Suites - Sydney Hotel Sydney
Cambridge Hotel Sydney
Cambridge Suites - Sydney Nova Scotia, Canada

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