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Cambridge Suites - Sydney
Ranked #2 of 7 Hotels in Sydney
Certificate of Excellence
Halifax Region, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great!”
Reviewed 17 August 2014

Super easy to book with and check in was a pleasure. The room was excellent - clean, quiet & spacious. The location is fantastic too. The staff was very helpful and extremely accommodating. Will definitely stay again.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Snownsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 21 August 2014
Snownsea,

We are very proud of our hotel. You and your family choose us to be part of your stay in Sydney, thank you from all of us!

Sincerely,
Doug.
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1,152 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
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  • English first
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  • German first
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English first
Calgary, Canada
2 reviews
Reviewed 15 August 2014

Great location staff were not accommodating as we booked the room and meal as a package they then gave us a set of BBQ utensils and informed us to go up to the patio in the rain and cook our own steak meal we informed them we would like to dine in the restaurant and order drinks and appetizers and they said with the package we bought we had to eat on the patio or in room they did agree to cook the meal for us but still would have liked to have a dining experience.

  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Jess0924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 21 August 2014
Jess0924,

Thank you for talking to us! We value the feedback from our guests, we have listened and changed that meal package. If you are travelling or on vacation, you don't have to cook.

Our new package is called Dine & Unwind - Enjoy a spacious suite with your choice of a king or 2 doubles and a $25 food credit for Trio Restaurant. Enjoy Trio!

Hope to see you and your friends again soon,
Doug
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Windsor Junction
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2014

Over all aur experience was excellent. One area of concern for parents with young children. Monitor your children in the lap pool. It has a temp contol that allows anyone to turn up the temp to that of the hot tube. Check the temp before allowing young children to swim.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 21 August 2014
Gary C,

Excellent advice! Our fitness centre can provide many hours of fun and relaxation. The Canadian Red Cross advices that an adult be present whenever a child is swimming.

We look forward to seeing you and your family on your next visit to Sydney.
Doug
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Pe
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 August 2014

The booking process online was super - very helpful staff. Equally helpful once I arrived. Thrilled with the room and amenities. Conveniently located in a nice waterfront area. I will recommend them and will return. Great spot.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Tara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 20 August 2014
Dear Tara S,

Thank you! We enjoy hearing from our guests: whether in person at the hotel or online. Cambridge continues to value the opinions of our guests, to make sure each guest, enjoys their stay.

See you next time,
Doug
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Calgary, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 August 2014

We found ourselves at this hotel for two nights on a quick trip out East. We were traveling with a 2 Year old and the trip so far had been difficult, this hotel was the light at the end of our trip. The hotel is well taken care of and the rooms are very nice. The gym is awesome and the rooftop patio is a huge bonus! When we arrived they asked if we wanted a pack and play for the baby ( a welcome offer after the last 4 days) - when we arrived to our room the pack and play was somehow already set up complete with bedding (this NEVER happens- I have literally waited 10 hrs for one, and it never comes with bedding!) . We dined 2 times at the restaurant (Trio) as the servers there were amazing , they had food and juice prepared for our child so quick and when things were spilled they were right there! It was located next to a park and on the waterfront, important for families, and had free wifi. To top it all off, we requested a taxi at 4:45 am to catch a flight home - not only was the cab there early, they gave us bags with breakfast to go for the trip. Overall great hotel, location and people. Thank you!

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank scoozi_q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 20 August 2014
scoozi_q,

We are happy you and your family had a great trip. Vacations can be stressful, I think we have helped in making yours, a little bit easier!

I hope we will see your family as they grow through the years.

Thank you,
Doug
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Hunts Point, Nova Scotia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 August 2014

We were in Sydney on business. Great waterfront location. Wonderful staff, great service and food in the dining room. Nice breakfast buffet but get there wary as it gets very crowded at times. Have stayed there before, will definitely stay there again. Had a great trip thanks to Cambridge Suites.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 20 August 2014
Don S,

Thank you for your continued business. Starting in 2015, Cambridge Suites Sydney will be renovating our breakfast and our Trio Restaurant. After these areas, our guest suites will be receiving many new items.

We look forward to many more visits.
Sincerely,
Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

Upon booking a room for a two night stay, the rate was discussed and the reservation confirmed. Despite the fact that the front desk agent did not know correct booking procedures, she confirmed the reservation at the such rate. The next day we receive a call saying they will charge us a higher rate for the second night because they over booked. Never under any circumstance should a guest agree to confirmation and then be mislead- you Make the mistake, as a company, you deal with it. They should have honoured their word. Aside from this un impressive experience- the blanket left In he closet was full of hair and dirt. It was never washed and replaced after the last guest had been in that room. I know this because not only that, the magazine left on the table was already handled.. And the crossword was already done by a previous guest. What a way to make your guests feel invaded. I was not impressed with their lack of commitment to their word- nor the uncleanliness. They even brought extra condiments for our room service covered with Plastic wrap. This is suppose to be a refined dining restaurant and food service option. Not a good way to make you feel at home. I have stayed here in the past and never had an issue other than it not being the most updated and clean. I most certainly will not be staying here again. Spend your money elsewhere. And make sure you agree on a rate and get it documented.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ccryslali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSSydney, Front Office Manager at Cambridge Suites - Sydney, responded to this review, 21 August 2014
Dear Ccryslali,

Thank you for your feedback on your last stay. As you have stayed several times and know our long history in downtown Sydney, if there is ever a question regarding your rate or the quality of your suite, please call us, it will be corrected.

Our past 25 years have been made possible by being guest serviced orientated to each customer. As we move forward into 2015, we enjoy the opportunity to meet new guests that we can welcome back home each time they stay.

I do hope that we will see you in our future as well.
Sincerely,
Doug
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Additional Information about Cambridge Suites - Sydney

Property: Cambridge Suites - Sydney
Address: 380 Esplanade St, Sydney, Nova Scotia B1P 1B1, Canada
Region: Canada > Nova Scotia > Cape Breton Island > Sydney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Cambridge Suites - Sydney 3.5*
Number of rooms: 144
Official Description (provided by the hotel):
A hotel with the freedom of more space, in the heart of downtown Sydney. Welcome to the unique experience of Cambridge Suites Hotel, where you enjoy the special added comfort and spaciousness of a suite without spending more than the price of a hotel room. Perfectly located in the heart of downtown Sydney, Nova Scotia, our suites provide an extra measure of comfort during business trips, a leisurely vacation or an extended stay. Check into something more comfortable. ... more   less 
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Also Known As:
Cambridge Suites - Sydney Hotel Sydney
Cambridge Hotel Sydney
Cambridge Suites - Sydney Nova Scotia, Canada

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