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“Great location, harbour view room is a must!”

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Holiday Inn Sydney Waterfront
Ranked #3 of 7 Hotels in Sydney
Reviewed 5 July 2014

Everything about our stay was lovely. We were in a king suite with a pullout coach on the 8th floor with a harbour view! The beds were comfortable, the room was clean and the kids loved the pool! We stayed 2 nights. One breakfast was off the menu and one was buffet-included in the room price! The staff was friendly and helpful. We walked the warf each evening (right outside of the hotel) and enjoyed live music and beautiful sunsets! We would definitely stay again and we'd recommend this hotel for any visit to Sydney.

  • Stayed: July 2014, travelled with family
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1  Thank jam335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DarcyMD, Manager at Holiday Inn Sydney Waterfront, responded to this reviewResponded 20 July 2014

Dear jam335,

Thank you for your recent review of our hotel. We are very happy that you had a wonderful stay and experience while staying at the Holiday Inn Sydney - Waterfront.
I will pass along your kind comments to our staff and hope you visit us again soon.

Sincerely,
Darcy MacDonald
Rooms Division Manager

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Reviews (390)
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277 - 283 of 390 reviews

Reviewed 5 July 2014

We booked this hotel last minute while travelling around Nova Scotia. We were very impressed with how friendly the girls at the front desk were. Our room was as promised, clean and had a great view from the 7th floor. Having the boardwalk along the water is a big plus. We took a stroll after dinner.
We had breakfast in the dining room in the morning. A little pricey but a great view while we ate. The restaurant was understaffed and quite a few people came in and could not sit as there were numerous dirty tables waiting to be cleared.
Overall though we were happy and would return.

  • Stayed: June 2014, travelled as a couple
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Thank K C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DarcyMD, Manager at Holiday Inn Sydney Waterfront, responded to this reviewResponded 20 July 2014

Dear KC,

Thank you for your review of our hotel. We at the Holiday Inn Sydney - Waterfront pride ourselves in the quality of service that we offer to our guests.

We are pleased that your stay was enjoyable and look forward to seeing you again.

Sincerely,
Darcy MacDonald
Rooms Division Manager

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Reviewed 3 July 2014

When I arrived the room I was given we saw the room wasn't cleaned yet, sheets and bedding were on the floor. My family and I went back to front desk and we were immediately upgraded to a King suite with a pull-out couch on the top floor. The view is beautiful of the harbour, the bed was incredibly comfortable, I'd say the room wasn't that clean, there was stains on the carpet, and the bathroom floor and tub needed a thorough cleaning. Overall impression of the room was pretty basic, but the bed and view made up for it. We had breakfast in the restaurant in the morning - only the 'buffet' was available. Standard basic food, faux scrambled eggs, bacon, sausage, waffles, cereal, juice. Have of the hot food chafing dishes were empty (no eggs, sausage or waffles), so we had to ask for them to replenish and that took an extra 30 minutes. Not a fan of having to wait when all you want to do is go out and do the tourist thing. Overall, I'd probably stay here again strictly because the bed was so comfortable and my hub and son liked the pool.

Room Tip: Ask for higher room, with a harbour view. Make sure to check the room and if dirty at all, they wil...
  • Stayed: July 2014, travelled with family
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Thank ToriMacLean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

I stayed here in May 2014. Upon entering the building- the colors burst out at me.... orange...yellow... blues.... Friendly and eager to help staff . dining room over looking the water and a boardwalk below for the walking type. Food great, free internet.... bar and pub grub available there as well.

  • Stayed: May 2014, travelled on business
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Thank crazybarcelloladies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DarcyMD, Manager at Holiday Inn Sydney Waterfront, responded to this reviewResponded 20 July 2014

Dear crazybarcelloladies,

Thank you for taking the time to review our hotel. We are also very proud and excited about our recent renovations and new color schemes at the Holiday Inn Sydney - Waterfront hotel.
The dining room overlooking the Harbour and Boardwalk is indeed spectacular and has a magnificent view from our Hotel.

We look forward to welcoming you again.

Sincerely,
Darcy MacDonald
Rooms Division Manager

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Reviewed 27 June 2014

Staff are friendly enough. Bell boys don't exist so expect to carry your bags. Great wifi but $1 a call for local calls! Also $13 for a continental breakfast that everyone else gives you free. Variety of snacks available but at silly prices. Room service ends at 10:30pm. So if you come in on west jets red eye forget food. Rooms are decent and clean. Ours still smells of cigarettes some from the delta days despite being a No smoking room. No real easy path out to the boardwalk from this property with its beautiful location. In room fridge is nice but where are the microwaves? The Delta failed to take full advantage of this property and Holiday Inn seems to be following in their footsteps.

Stayed: June 2014, travelled with family
Thank judyzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Sydney Waterfront, responded to this reviewResponded 14 July 2014

Dear judyzzz,

Thank you for taking the time to review our hotel. I am glad that we were able to meet your expectations when it comes to our hotel staff and WiFi connection.

It is regrettable that some of our room amenities and services fell below your standards. It is certainly not our intent to inconvenient our valued guests with our prices but to provide options that are competitive and sensible. Nonetheless, your feedback has been taken into serious account for this is one of our best sources to determine both our good aspects and our areas of improvement.

I hope that you give us another chance to provide you with a better stay in the future.

Sincerely,

Faith R
Case Manager
IHGCare

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Reviewed 25 June 2014

We were heading to CB for a non- scheduled vacation. We stayed a the Holiday Inn on our first night and were extremely pleased with the service from the get go. We checked out the next morning , then came back two nights later (thanks to Kelli for the early check in). Checked out again, because we had tentative plans, that fell through, then arrived back that night. We were then back two nights later and stayed for the duration of our vacation. We were in four different rooms and all were great. We were on the fourth to the eight floor. (My only issue was hearing the elevators running in the AM-so no more rooms near the elevators.) The staff was awesome. We had breakfast daily and it was always fabulous (Carol is great). Also experienced the pub and really enjoyed our time with Michael and Sheila. Thank you so much and can't wait to revisit in the autumn.

Room Tip: Rooms away from the elevators
  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Holly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LJHOLIDAYINNSYD, Manager at Holiday Inn Sydney Waterfront, responded to this reviewResponded 1 July 2014

Dear Holly M,

Thank you for reviewing us! We are so happy to hear that you enjoyed your stay with us (not to mention getting to check out a few different rooms). It's wonderful you got to experience our terrific outlets as well. I will let Kelly, Carol, Michael, Sheila and the rest of the team here at the Holiday Inn Sydney Waterfront know about your great stay. We look forward to seeing you again this autumn!

Sincerely,

Lindsey Joe
Manager, social media

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Reviewed 21 June 2014

We really lucked into this property. From the first friendly greeting from Kim at the front desk, to the exceptionally clean hotel, we thoroughly enjoyed our stay. We had a lovely king harbourfront room, comfortably appointed, with a great view of the harbour. What made our stay here exceptional was our experience with Michael, the bartender. He is simply the best, always friendly, and happy to share his knowledge of the area and advise us on the important "don't miss places". Over two evenings we felt we had made a new friend. Another great person of note is Janice, who solved our dilemma in trying to find a room at our next destination, she took our problem in hand and quickly solved it for us. The reason for giving this property a 5* is service service service. Thanks so much.

  • Stayed: June 2014, travelled as a couple
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1  Thank Lorraine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LJHOLIDAYINNSYD, Manager at Holiday Inn Sydney Waterfront, responded to this reviewResponded 24 June 2014

Dear Lorraine P,

Thank you for reviewing us! It's so wonderful to hear that you had an all around great stay with us. We are very grateful to have such amazing staff such as Michael, Kim and Janice and that we could be a special part of your trip to Sydney. Again, thank you for your wonderful feedback, especially about the customer service you received. We always strive for the best, especially with our hospitality and I will certainly love sharing your comments with everyone. We hope to see you again soon!

Sincerely,
Lindsey Joe
Manager, social media

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Sydney Waterfront

Address: 300 Esplanade St, Sydney, Nova Scotia B1P 1A7, Canada
Phone Number:
Region: Canada > Nova Scotia > Cape Breton Island > Sydney
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Sydney
Price Range: £94 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Sydney Waterfront 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, IHG, Hotels.com, TripOnline SA, HotelQuickly, Cancelon and Evoline ltd so you can book your Holiday Inn Sydney Waterfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Delta Hotel Sydney
Delta Sydney
Sydney Delta Hotel
Holiday Inn Sydney Waterfront Nova Scotia, Canada

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