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Hearthstone Inn Halifax/Dartmouth
Ranked #4 of 11 Hotels in Dartmouth
Certificate of Excellence
Reviewed 18 July 2013

As mentioned previously, it is a bit tricky to find the hotel. Parking was not an issue as we were told that the hotel was not full. We noticed a stale smoke smell in the hallways and in the room, even though we had a non smoking room. We found the beds to be the most comfortable and the sheets and pillows to be the best quality after nearly 2 weeks on the road. We were on the second floor, facing the back. The room was quiet but the wifi was very poor. It kept disconnecting while using it. The breakfast was good, with plenty of seating. The location of the hotel was very convenient to the highway and to the metro bus. We chose this hotel so we could easily take the bus and then the ferry across to Halifax.

Stayed: July 2013
Thank B R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsha G, Manager at Hearthstone Inn Halifax/Dartmouth, responded to this reviewResponded 22 July 2013

Dear B R,

I would like to thank you for taking the time to write a review on your stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

We have been a non-smoking property for a few years now and are still making efforts to curb smoking in rooms. Thank you for bringing it to my attention.

If you are ever up our way again, it would be a pleasure to have you stay with us again.

Thank you,

Marsha

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Reviews (182)
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153 - 159 of 182 reviews

Reviewed 15 July 2013

My husband and I have stayed at this hotel about a dozen times. It has a loyalty program that gives you a free stay after you have paid for seven stays. It is near a Superstore with a small liquor store inside. It is near Lake Banook with its beautiful walking trail. It takes about half an hour to walk downtown and it is only a few mintes drive to the Micmac Mall or Dartmouth Crossing for shopping trips. It is surprisingly quiet for sleeping for its proximity to busy streets. It has a small bar that also serves a limited menu. The morning breakfast is better if you are there the first hour; but the Satff will accomodate your request for items that run out- ex. coffee, yogurt. The Staff are friendly and seem to appreciate your business.

Room Tip: We have stayed on both sides of the hotel; we have no preference.
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  • Stayed: July 2013, travelled as a couple
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Thank CarolMacKay60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsha G, Manager at Hearthstone Inn Halifax/Dartmouth, responded to this reviewResponded 17 July 2013

Dear CarolMacKay60,

Thank you for taking the time to comment on your stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
Our bed are get lots of great comments to their comfort so am happy to hear you rest well also.


We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Thank you again CarolMacKay60, we shall keep an even closer eye on our breakfast to make sure it is fresh and plentiful the whole time.

Kind Regards,

Marsha

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Reviewed 11 July 2013

The cheerful, helpful staff made us feel welcome. The rooms are well equipped and clean, the breakfast complete and tasty, and the location is away from the main road so quiet.

Near the hotel is a pretty lake with a path around it. A supermarket is a few minute walk away.

Like so many things in Halifax and Dartmouth, it isn't easy to get to. Expect lots of driving on city streets before getting to any destination in either city.

We highly recommend this hotel, so here are some tips to help you find it:

South of the hotel Albert Road is a major street. However, quite near the hotel Albert Road becomes a neighborhood street and the major thoroughfare changes names. We missed that sleight of hand and continued driving. Oops! The change is near a large supermarket.

The large QUALITY INN sign is not close to the hotel. We saw that sign and began looking around for the hotel but never saw it because it already was behind us.

The hotel is not actually on Albert Street but rather on a short spur departing from Albert Street, away from the lake.

Some signage says Hearthstone. That confused us until we were told it is the owner of the franchise.

The parking lot is small so come early.

Because we liked being at this hotel, a few days after leaving we learned we must return to the Halifax area so booked this hotel again.

Room Tip: Top floor rooms may have an angle view of the pretty lake.
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  • Stayed: July 2013, travelled with friends
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Thank 828TJA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsha G, General Manager at Hearthstone Inn Halifax/Dartmouth, responded to this reviewResponded 12 July 2013

Dear 828TJA,

I would like to thank you for taking the time to write a review on your stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Our property is off the main street of Prince Albert Road and unless you look closely, as you mentioned, and do not blink, you are by us. Signage does need updated and I thank you for pointing out what sometimes is overlooked when you see it each day.

I am happy you discovered Lake Banook, it is a World Class Kayak and Rowing Lake here in Dartmouth and very active in all seasons.

Thank you again for staying with us and if you are ever up our way again, it would be a pleasure to have you stay with us again.

Kind Regards,

Marsha

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Reviewed 6 July 2013

I have been a very frequent visitor to this property for more than ten years, as a user of the meeting rooms. I visit at least 80 evenings per year which must be more than anyone else! One thing for sure, I have seen all the improvements outside of the guestrooms, and I have been served by all the front desk staff. This hotel is vastly improved over what it was ten years ago and the improvements have accelerated in the past couple of years. Painting and remodeling were great starts, but now the new decor including tasteful framed prints and public area furniture makes it even more of a pleasure to walk in here. It is now a case of me wondering what will be new each time I visit.

On top of this the staff is always very helpful not only to me, but also to the overnight guests. I observe all of this as I myself am a seasoned user of Choice hotels across North America. It is obvious that guests return time and again,as the staff is on first name basis with many of them. Marsha, the operations manager, and front desk staff members Wendy and Scott are particularly helpful. You might even encounter the owner Mike during your visit and not only is he behind all the improvements, he is also part of the friendly nature of the hotel.

  • Stayed: July 2013, travelled on business
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Thank nsbil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsha G, Manager at Hearthstone Inn Halifax/Dartmouth, responded to this reviewResponded 8 July 2013

Hello NSBIL,

Thank you for taking a moment to write a review in regards to your observations of Quality Inn Dartmouth. We certainly appreciate hearing from all our guest. Delighted to hear you like all
the changes and improvements to our facilities .

The next time you are in and have a moment perhaps you would like to see our guest rooms and see what we offer in room.

Again I would like to thank you for your review and look forward to your return to our Hotel.

Kind Regards,

Marsha

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Reviewed 20 June 2013

I spent a restful night here and was pleased with the peace and quiet of my room. I had some computer work that had to be completed and their wifi was great, good coverage and a dependable connection. The bed was comfortable, the room had plenty of room, and the parking area was well-illuminated at night.

  • Stayed: September 2012, travelled solo
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1  Thank Bryan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsha G, Manager at Hearthstone Inn Halifax/Dartmouth, responded to this reviewResponded 21 June 2013

Hello,

I would like to thank you for taking your time to write a review in regards to your stay with us
here at Quality Inn.

Delighted to hear you enjoyed your stay and comfortable in our guest rooms and with
services provided. It is always nice to find a spot that suits you and makes for an enjoyable
stay.

I hope in the future, should you travel to our city again , that you shall stay with us again.

Thank you again.

Kind Regards,

Marsha

Operations Manager
Quality Inn Dartmouth
(902)469 5850

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2013

Although this is an older hotel, it is quite inviting in many ways. From what we were told, the hotel is undergoing renovations to achieve more "green" in its operation.
We stayed for 3 nights - and will definitely stay at this motel on our next rip.
Front desk staff were very courteous and helpful throughout our stay.
On our first stay, we were given third floor room for the two nights. It was spacious, had windows that opened, was well appointed, and had an excellent view of the lake.
On our second visit, we were given a ground floor room - windows that did not open and with an air conditioner that was both noisy and very inefficient in its cooling ability.
A hot breakfast was available each day, along with a good variety of other items. The breakfast room itself was of very good size.
The only consistently negative note during our stay was the business centre - a very, very slow computer with a printer that never worked throughout our days.
Currently, this hotel has no restaurant facility - just a pub. Restaurants are not close by - but there are plenty in the area within a 10 minute drive.
I look forward to staying at this location again !

Room Tip: Third floor room with view of the lake is recommended. Request one of the newly renovated rooms whi...
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  • Stayed: June 2013, travelled as a couple
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Thank Don W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marsha G, Manager at Hearthstone Inn Halifax/Dartmouth, responded to this reviewResponded 19 June 2013

I would like to thank you for taking the time to write a review on your stay with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

We will make changes to the Business Centre to improve services there for all our
guests use, thank you for input in regards to that .

Thank you so much for your business and we look forward to seeing you in the future.



Kind Regards,

Marsha

Marsha Graham
Operations Manager
Quality Inn Dartmouth
(902) 469 5850

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Reviewed 3 March 2013

We stayed at this hotel Feb. 22 and 23rd. We found a coupon in our local paper for this hotel. The offer was $99.00 for the first night and the second night was free. My wife, my son and I stayed in a wheel chair accessible room as my son is in a wheel chair. It was on the third floor but there is an elevator.
The room had a Queen bed and a pull out couch. They were very comfortable. The bathroom was a good size and easy to move the wheel chair around. There was a seat to put in the tube for someone who has mobility problems. I also liked that the sink was just outside the main bath area. There is a small fridge and microwave in the room which came in handy.
The free breakfast buffet was very good. There were juices, tea, coffee, breads, muffins, cereals, yogurt, bacon, two types of eggs and fresh fruit.
This hotel is dog friendly. We brought our small dog with us and they made us feel welcomed and even gave our dog a treat. There is a small park across the road where you can walk your dog.
Just off the main lobby there is a small pub. The prices are reasonable and the food was very good.
What we really enjoyed about this hotel was the staff. Everyone from front desk staff, maids, bar staff etc were extremely friendly and helpful. We are very pleased to have found this hotel and would definitely return.

  • Stayed: February 2013, travelled on business
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1  Thank miracaper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hearthstone Inn Halifax/Dartmouth

Address: 313 Prince Albert Rd, Dartmouth, Nova Scotia B2Y 1N3, Canada (Formerly Quality Inn Mic Mac)
Phone Number:
Region: Canada > Nova Scotia > Halifax Region > Dartmouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Dartmouth
Price Range: £94 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hearthstone Inn Halifax/Dartmouth 3.5*
Number of rooms: 54
Official Description (provided by the hotel):
Located in the heart of Dartmouth only steps away from picturesque Lake Banook, the Hearthstone Inn Halifax/Dartmouth proudly welcomes guests to a very unique boutique style hotel. We pride ourselves in the decor with crystal chandiliers, victorian style furnishings and we even added a library at the end of the guest floors for you to sit back and relax with a good book! We are located only minutes from the downtown-core and Halifax/Dartmouth waterfront area and we are within easy-reach of key business and commercial centres including Burnside and Woodside Industrial Parks. Minutes from Mic Mac Mall and Dartmouth Crossing, your home in Dartmouth for business or pleasure can be the Hearthstone. Our staff will treat you like family! Stay with us and enjoy FREE hot buffet breakfast, FREE parking, FREE wifi, cable TV, Free tea/coffee in lobby 24/7 and our warm hospitality. Lake Banook is across the street as well as public beaches for summer fun. Enjoy the popular attractions and destinations, including Citadel Hill, the Halifax Metro Centre, the Dartmouth Heritage Museum, the Maritime Museum of the Atlantic, Historic Properties', Shubie Park, Lake Banook and the Black Cultural Center for Nova Scotia are all within easy access. Five minutes from great golf at Brightwood Golf Club. ... more   less 
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Also Known As:
Quality Inn Dartmouth
Dartmouth Quality Inn
Hearthstone Inn Halifax/Dartmouth Nova Scotia

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