Tavelled here on business in January 2012. Really late arrival (early morning) and still a competent and friendly staff member on duty who had me in my room in only a few minutes. Maid service is amazing and definitely takes care of the rooms. Good food in the 44 North restaurant and very friendly and helpful wait staff and even the cooks are out front and friendly! Overall and excellent stay for a week or so and would definitely recommend it. Thanks very much for the pleasant stay!