I would like to take this opportunity to commend you and your staff on the impeccable service that we received during our recent stay for a sales event at the Harbourfront Marriott.
Planning such an event from a distance is never an easy undertaking; Keltie Daigle made sure that all our requests were handled promptly and professionally. She even suggested a change of venue to make our lunch service more accommodating.
Jeff Salterio and his team were outstanding! We bring 6 large displays in for our workshops as well as two larges crates of equipment. Our experience has typically been that we unload and transport our equipment to the event room ourselves….not the case in your hotel! We had all hands on deck and plenty of assistance making our set up go much more quickly. Any requests were handled promptly and efficiently. Jeff made sure our group had refreshments as we completed our setup; he provided us with restaurant suggestions and contact information….and offered to make our reservations for us.
On the day of our event, Todd Silver was a constant presence ensuring that each detail was in place……Pat Bentley made sure our breakfast and breaks were served promptly. Each staff member on duty made a point of asking if everything was going well and if they could get anything for us.
At the end of event….Jeff’s team again assisted with taking our displays and crates down to the loading dock. A special request for separate billing was addressed immediately.
Our team travels regularly with our Controls Roadshow. We have had good service in the past but your staff definitely shines! It is rare to see such enthusiasm and attention to detail from each and every individual in an organization……keep up the great work!
- Official Description (provided by the hotel):
- Directly connected to Casino Nova Scotia by indoor skyway, Halifax Marriott Harbourfront Hotel offers a unique, modern, and chic space for guests to enjoy a stay in Halifax. Our Halifax hotel's restaurant, Harbourstone Sea Grill & Pour House - as well as our exquisite full-service Interlude Spa and spectacular views of the Halifax Harbour - make our hotel in Halifax a gem and a desired accommodation. At our Halifax, Nova Scotia hotel, you will be able to experience the best of Halifax from an ideal location. Your time in the city will be elevated while you stay with us, in our premier downtown location on the Harbour and close to everything business and vacation guests need. Halifax Marriott Harbourfront Hotel offers luxurious hotel rooms and suites with picturesque views, plush bedding, and marble bathrooms. We provide Wi-Fi access, Starbucks® in our hotel lobby every morning, and other hotel perks including a 24-hour fitness facility and indoor pool and whirlpool. ... more less
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- Also Known As:
- Marriott Halifax
- Casino Hotel Halifax
- Halifax Marriott Harbourfront Hotel Nova Scotia