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“not even close to being worth the money”

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Halifax Marriott Harbourfront Hotel
Ranked #9 of 28 Hotels in Halifax
Certificate of Excellence
Brantford,ON
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“not even close to being worth the money”
2 of 5 bubbles Reviewed 18 October 2012

chose to stay here instead of my usual hotel because there was a function i had to attend being held at this hotel.
Room for 2 nights was over $500 with parking and didn't include breakfast.
View from my room was of a wall and a roof vent.
Rooms were nothing to write home about and the employees are not very friendly.
Was awakened early to people in next room talking and someone on the floor above having a shower. You can hear everything through the walls.

Room Tip: lots of hotels in the downtown area. Compare prices including whether or not breakfast and parking a...
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalifaxMarriott, Public Relations Manager at Halifax Marriott Harbourfront Hotel, responded to this review, 23 October 2012
We are sorry to hear that your stay with us did not meet your expectations. It is our goal to provide superior guest service and accommodation and we welcome and appreciate your feedback so that we may ensure future satisfaction. Thank you for your comments.
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1,138 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (328)
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English first
ontario
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 14 October 2012

This hotel is ideally located right along the boardwalk. Walking distance to the Maritime Museum, the cruise port and numerouse restaurants and shops. staff are top notch. Everyone is helpful and treat you like a VIP. King bed room is a little small but very nicely appointed. Bathroom is a good size. Beds were super comfy and other than hearing doors closing in the hall, it was very quiet. Restaurants are excellent.. The main dining room serves much of the same as the pub so if you want to have a quieter dinner yet still affordable,go there. Pool and hot tub wonderful after a long day on your feet. I would not consider another property in Halifax!

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank palmickey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalifaxMarriott, Public Relations Manager at Halifax Marriott Harbourfront Hotel, responded to this review, 15 October 2012
Thank you so much for all of your positive remarks. We are delighted that you had such a great stay!
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 14 October 2012

i am in my 50's and travel extensively.i just stayed in 332 on oct.13.my 90 year old mother wanted to stay here and go to the casino for her bday.i booked online and paid extra to stay at this hotel for convenience.i phoned the hotel to request 2 bed wheelchair accessible.got there no such room available.anyway the elevator broke down and my mom had to stand for at least 35 minutes.we got off the elevator and she was so exhausted she couldn't go to the casino.the night manager made a silly joke about us being stranded,no apology no nothing.our long awaited night of fun was ruined.next time have some consideration we weren't a bunch of teenagers who might of found the whole experience exciting.you could have reached out but i was embarassed for your lack of empathy and professionalism.shame on you

Stayed October 2012, travelled with family
Helpful?
3 Thank Margaret C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalifaxMarriott, Public Relations Manager at Halifax Marriott Harbourfront Hotel, responded to this review, 23 October 2012
Thank you for taking the time to provide us with your feedback and we are very sorry that your stay with us did not meet your expectations. It is important for us to receive feedback when our service has been less than acceptable as it provides us an opportunity for training and improvement. We strive to take great care of all our guests and we certainly take your comments very seriously. We hope that you will accept our sincere apology.
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Edmonton, Canada
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 12 October 2012

Our first stop on our East Coast tour has Halifax. When presented with the option I always stay at a Marriot. The Harbour Front Marriot specifically had the best view, obviously the Harbour, but was also located on the wharf where the tourist shops and pubs are located. Being able to walk quickly to everywhere saved time and money on cabs. The room was as good as the name suggests. The breakfast buffet is a delicious way to start any travel day. The check in/out was quick and courteous. The only issue that detracted from the hotel was the high cost of parking onsite. Aside from that a fantastic hotel in Halifax.

Room Tip: Pay for the Harbour view room, worth it as the sun sets.
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aduffy1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalifaxMarriott, Public Relations Manager at Halifax Marriott Harbourfront Hotel, responded to this review, 15 October 2012
We thank you for giving us your feedback. Marriott is indeed a trusted brand, and we are thrilled that our property was able to meet your expectations.
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North Myrtle Beach, South Carolina
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 11 October 2012

The is an excellent property with a great view of the Halifax Harbor. This was our 1st time in Halifax and we walked to the hotel after a 24 hr train ride from Montreal.

It rained some while we were there, but being right on the harbor the walks to the Musuem of the Atlantic and Salty's were short.

In the morning the rain stopped long enough to get in a nice hike before beginning our driving tour of Nova Scotia, Cape Breten & PEI. A marvelous time!!

Room Tip: Pick the Harbor View.
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank none202011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalifaxMarriott, Public Relations Manager at Halifax Marriott Harbourfront Hotel, responded to this review, 15 October 2012
We are delighted that you had an opportunity to see some of the Maritimes! Thank you for sharing your experience with us. We look forward to having you stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 11 October 2012

We stayed at the Marriott for our 28th Wedding Anniversary........ OMG the service we received was amazing, The staff was extremely accomadating, they provided us with a beautiful room overlooking the Harbour, then sent us Wine & Chocolates ( on the house ) and a beautiful Card, We were so surprised that they took the time and effort to acknowledge our special occassion.We have stayed here before and for good reason, Clean, Quite, and the Location cannot be beat !!!! as well as the "SERVICE" Top notch......... Keep up the Excellent Work !!!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sisterhopen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalifaxMarriott, Public Relations Manager at Halifax Marriott Harbourfront Hotel, responded to this review, 15 October 2012
Thank you so much for taking the time to share your experience here at the Halifax Marriott Harbourfront. It is all about taking care of our Guests. Wishing you a Happy Anniversary and all the best in the years to come!
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Boca Raton, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 7 October 2012

Two day stay,tail end of tour,great location,assigned room 253,could not locate,staff at front desk,take north elevator,no room 253,return to front desk,take south elevator, no luck,other tour member guides us to room.Room had 2 full size beds,not acceptable,wi-fi-$15.95 a day, insane in todays market with standard room rate +/- $200 a nite,breakfest buffet included,had guest join us at breakfest buffet $19.95+tax 15%+tip........Dinner at 44 North, superb, charged to room
three charges appear on c.c. from hotel........a $100 authorization to check if c.c. is bonafide,front
desk did not advise us of there policy
two dinner charges,have hotel statement shows zero balance...one charge unresolved thru today
Bottom line............pass on this hotel......many other fine hotels in Halifax waterfront location

Room Tip: Upper floors in back have view of harbour Stuart and Hil South Florida
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank STUART C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalifaxMarriott, Public Relations Manager at Halifax Marriott Harbourfront Hotel, responded to this review, 15 October 2012
We appreciate you taking the time to leave your comments, and are happy you found the food so delightful at our restaurant 44 North. We apologize for any miscommunication regarding room type and credit card charges. Our highly trained associates take pride in ensuring guest satisfaction and will always do whatever possible to ensure that troubles are corrected. Thank you again!
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Additional Information about Halifax Marriott Harbourfront Hotel

Property: Halifax Marriott Harbourfront Hotel
Address: 1919 Upper Water St, Halifax, Nova Scotia B3J 3J5, Canada
Region: Canada > Nova Scotia > Halifax Region > Halifax
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Halifax
#3 Luxury Hotel in Halifax
#7 Family Hotel in Halifax
#7 Business Hotel in Halifax
#8 Romantic Hotel in Halifax
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Halifax Marriott Harbourfront Hotel 4*
Number of rooms: 344
Official Description (provided by the hotel):
Directly connected to Casino Nova Scotia by indoor skyway, Halifax Marriott Harbourfront Hotel offers a unique, modern, and chic space for guests to enjoy a stay in Halifax. Our Halifax hotel's restaurant, Harbourstone Sea Grill & Pour House - as well as our exquisite full-service Interlude Spa and spectacular views of the Halifax Harbour - make our hotel in Halifax a gem and a desired accommodation. At our Halifax, Nova Scotia hotel, you will be able to experience the best of Halifax from an ideal location. Your time in the city will be elevated while you stay with us, in our premier downtown location on the Harbour and close to everything business and vacation guests need. Halifax Marriott Harbourfront Hotel offers luxurious hotel rooms and suites with picturesque views, plush bedding, and marble bathrooms. We provide Wi-Fi access, Starbucks® in our hotel lobby every morning, and other hotel perks including a 24-hour fitness facility and indoor pool and whirlpool. ... more   less 
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Also Known As:
Marriott Halifax
Casino Hotel Halifax
Halifax Marriott Harbourfront Hotel Nova Scotia

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