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“Very impressed with this hotel” 5 of 5 bubbles
Review of Chateau Bedford

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Chateau Bedford
Ranked #13 of 28 Hotels in Halifax
Certificate of Excellence
St. John's, NL
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Very impressed with this hotel”
5 of 5 bubbles Reviewed 6 January 2014

Ended up stranded here over the weekend due to storm cancellations at the airport. The staff were fantastic at check in, the room was super clean, a decent, hot buffet breakfast, as well as pool and gym. Extremely quiet, comfortable and quality stay. Highly recommend this hotel!

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Beachlovah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGodfrey, Manager at Chateau Bedford, responded to this review, 11 January 2014
Unfortunate circumstances for a visit but we are happy to have met you! Let's hope any return stays are for the sole purpose of relaxation (you deserve it)!
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284 reviews from our community

Traveller rating
    134
    114
    23
    6
    7
See reviews for
92
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Charlottetown
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 19 December 2013

I would honestly rate this as an average "3" Holiday Inn except the staff go above and beyond to make your stay wonderful! I booked my stay through Airmiles, and for some reason the type of room had been changed from the one I'd booked on line to something different in their system (even though the hotel had hardly anyone staying there). The guy at the front desk on the evening of Dec 17 was by far the BEST front desk person I've ever dealt with at any hotel anywhere. Fast, friendly, helpful and able to rectify the situation effortlessly and QUICKLY...all hotels should have this type of person as a first contact! (we ended up having to stay one extra night and would have gone to another hotel were it not for the exceptional service he provided the first night). The room itself was ordinary but clean. Internet availability ranged from slow to fair. We could hear people in a nearby room, and the beds were just ok as far as comfort goes. We had the pool to ourselves (it was a little on the cool side but clean & ordinary) but the hot tub was out of order (hopefully it's been replaced or fixed since someone else's review in Aug which also reported issues with it) We also had the fitness room to ourselves (again clean and ordinary). The lady who was cleaning on the 3rd floor was exceptionally friendly and helpful. Breakfast is your typical hotel hot breakfast, with the added delight of a great pancake machine! For the price of rooms it's acceptable but also has room for small improvements. I hope they realize how lucky they are to have that guy on the front desk & the 3rd floor cleaning lady...it's his type of service that'll keep people coming back!

Room Tip: Choose a high floor away from the elevator and ice machine
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IslandCacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGodfrey, Manager at Chateau Bedford, responded to this review, 4 January 2014
Thank you for your review. I couldn't agree more as to the comment of superior service given by the team members at our hotel. We are fortunate to have employees that are truly dedicated to providing our guests a friendly and hassle-free experience. Please know I have forwarded your comments to the particular employees who assisted you during your stay; they are grateful for the acknowledgment and look forward to welcoming you back!
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Rapid City, South Dakota
Level Contributor
160 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 2 December 2013

This hotel was in the perfect location for our motorcycle trip through New England and Maritime Canada to enjoy the autumn foliage. We road the Cabot Trail which wasn't too far away and appreciated the comfortable room to come back to. Rooms were clean and breakfast was great. Staff were very friendly and helpful when we were trying to find our way around.

Room Tip: Loved a local Lebanese restaurant....can't remember the name, in the shopping center right next...
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  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jardindemichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGodfrey, Manager at Chateau Bedford, responded to this review, 4 January 2014
Thank you for taking the time to post this generous review of our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 December 2013

My husband and I usually travel to get away from the boring daily routine when we get the chance. When we think of staying in a hotel, the first thing comes to our mind is Holiday Inn Express. The reason we choose Holiday Inn Express is that they always have complimentary internet access and a fantabulous hot breakfast. Back in early November, we stayed in Holiday Inn Express Halifax. Their rooms was also very comfy, clean beddings and good environment. Great way to relax at this hotel. Two thumbs up for Holiday Inn Express.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tiffany L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGodfrey, Manager at Chateau Bedford, responded to this review, 4 January 2014
We very much appreciate your brand loyalty and kind comments regarding our particular hotel. We look forward to having you stay with us in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Glasgow, Canada
Level Contributor
134 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 bubbles Reviewed 20 November 2013

I've stayed at other holiday inn express hotels and must say this one ranks near the bottom for me. I found that the hall noise carried into the room and also that outside my window there must have been a generator or something as there was a constant hum coming from outside.

I will say that the location isn't really next to anything that one would need, I needed a hotel in halifax close to the 103 so I could go to the south shore for business the next day and this was the best price in that small area.

The parking lot was tricky when I first drove in, as I wasn't sure which way I was supposed to be driving or where the actual entrance to the hotel was.

the radio in my room didn't pick up any signals, even after playing with it for 10 minutes to try and find one I gave up. So I had to use a backup alarm I carry with my for traveling, I'd also mention that the TV came in quite fuzzy, not something I'd typically expect in a major chain hotel.

The front desk staff is definatly the shining star of the hotel as they were very friendly and could recommend places to eat nearby.

I probably won't be back to this hotel again, as the Quality inn across the street of future inn just up at the next exit are nicer rooms in my opinion and I've never had issues with either of those hotels before.

  • Stayed November 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank goldenflyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Chateau Bedford, responded to this review, 6 December 2013
Dear goldenflyte,

Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that the customer service you received from our staff exceeded your expectations and apologize for the shortfalls you have encountered. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. We hope to get the opportunity of welcoming you back in the future. Thank you once again for your valuable comment, and if you might have any suggestions that will contribute to enhancing your stay, please do not hesitate to contact us.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterloo, Canada
Level Contributor
395 reviews
255 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 bubbles Reviewed 29 October 2013

A typical Holiday Inn Express in a convenient location. The breakfast area could be a bit larger as it fills up on the weekends. Everything was fine, with the exception of the A/C unit in my room, which was quite loud, and dripped annoyingly when it was turned off. Also, the washer and dryers in this hotel were useless. 7/10

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGodfrey, Manager at Chateau Bedford, responded to this review, 31 October 2013
Please allow us to apologize for the inconvenience you experienced with the A/C unit in your room. Our maintenance department has looked in to the possible issue with our guest laundry as well. Everything seems to be functioning correctly but we would love the opportunity to gain further details should you wish to contact the hotel directly. Thank you for choosing to stay with us and for taking the time to share your feedback!
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Saint John
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

We got stranded in Halifax so we needed an inexpensive place to lay our heads. This was it. Cheap and not bad for the price. The room was very small and very outdated but we were in a pinch. We ate at the Hotel's restaurant the next morning for breakfast and it was fabulous! So, the stay was worth it. We would stay here again if we want affordable and not picky on style.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HappyCouple2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGodfrey, Manager at Chateau Bedford, responded to this review, 4 January 2014
The Holiday Inn Express Halifax-Bedford offers clean, quality guest rooms at an affordable price. Although we do not have a restaurant, our complimentary breakfast buffet is available for our guests to enjoy from 6:30 am to 10 am daily and is well presented thanks to our dedicated breakfast attendants. Thank you for your feedback!
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Additional Information about Chateau Bedford

Property: Chateau Bedford
Address: 133 Kearney Lake Rd, Halifax, Nova Scotia B3M 4P3, Canada (Formerly Holiday Inn Express Halifax / Bedford)
Phone Number:
Region: Canada > Nova Scotia > Halifax Region > Halifax
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Halifax
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Chateau Bedford 3*
Number of rooms: 98
Official Description (provided by the hotel):
We Welcome You to the Chateau Bedford HotelLooking for Halifax hotels near Bedford? Look no further than the Chateau Bedford, located at Exit 2, off Highway 102. Our hotel in Halifax is just a short drive from many attractions in the Halifax Regional Municipality. When you stay in Halifax, Nova Scotia hotels, stay at the Chateau Bedford. Just minutes from historic downtown Halifax, our hotel is near the Hemlock Ravine Park and historic Peggy's Cove. Are you a prospective student visiting colleges near our hotel? Halifax has many nearby colleges and universities, including Dalhousie University, St. Mary's University and Nova Scotia College of Art and Design University.Among hotels in Halifax, the Chateau Bedford is the best solution for your business needs. Our hotel is located near Bayers Lake Business Park, Atlantic Acres, Lakeside Industrial Park and Ragged Lake Business Park. Our business centre offers copy, fax and print services as well as free high-speed, wired and wireless Internet access. For the corporate traveler looking for event space, our hotel in Halifax, Nova Scotia features two meeting rooms.At our hotel in Halifax near Bedford, you can enjoy swimming in an indoor pool and burning calories at our fitness centre. With the high-speed Internet access available throughout our hotel, you can keep in touch with friends and family. ... more   less 
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Also Known As:
Holiday Inn Express Halifax / Bedford Hotel Halifax
Holiday Inn Halifax
Halifax Holiday Inn
Chateau Bedford Halifax, Nova Scotia

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