This hotel is in a reasonably good location....kind of on the edge of downtown and pretty close to the waterfront. It doesn't have the typical appearance of a hotel since it is blended into a mall type building. Our room was on the third floor and it seemed to be recently updated as well as the hallways....very clean and pleasantly decorated. The sleep quality was good (good bed and quiet room) and the bathroom was clean with a nice shower.
The interactions we had with the hotel staff were somewhat hit and miss. Some individuals we encountered were a bit standoffish and seemed too put out to provide assistance or to answer our questions....others were much better. I want to give a big shout out to Emily though.....she is one of the front desk people. Emily was exceptionally friendly, cheerful, helpful and gracious with her time in answering all my inquiries. Also want to recognize the two "goodwill ambassadors" in kilts we met one day while we were there....they were great!More
- Free Wifi