Upon arrival to the hotel we waited 10 minutes for the staff to acknowledge us - there was nobody else in the lobby the staff was preoccupied on his computer. We didn't even receive a hello. After check in we went out for breakfast.. When we arrived back our sink was plugged. Called the front desk & maintenance was called. They came back three different times before having our sink fixed. This was extremely annoying as I was trying to nap. Also.. The curtains wouldn't close to dim the lights from outside so I ended up not being able to nap. We went out a second time & upon arrival back our keys didn't work. We went back to the front desk & they reset them.. Again.. Wouldn't work. The sent maintenance again but the lock was never fixed. It would take up to 20 swipes before we could enter our room. The room needs to be updated. This hotel was very overpriced for the experience we received & nowhere near a 4 star. Very disappointed!!
- Official Description (provided by the hotel):
- Atlantica Hotel Halifax offers our guests the perfect location close to everything you want to see in Halifax. In addition to warm East Coast hospitality, travellers enjoy premium amenities such as in room coffee & Nest bath products in all our spacious, comfortable guestrooms, dining in Seasons by Atlantica and use of our outstanding Leisure Club which features an indoor pool, whirlpool, sauna and fitness facilities. Free Wi-Fi access will keep you connected during your stay. ... more less
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- Also Known As:
- Holiday Inn Halifax
- Halifax Holiday Inn
- Atlantica Hotel Halifax Nova Scotia