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“Above and Beyond Customer Service”

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Comfort Hotel Bayer's Lake
Ranked #1 of 28 Hotels in Halifax
Certificate of Excellence
Shediac, New Brunswick
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Above and Beyond Customer Service”
Reviewed 30 August 2012

After a great stay last year, my wife and I decided to stay at CHBL aug 10-12 to celebrate her birthday and our anniversary. We stayed in the king suite with jacuzzi. Room was spotless and the price was fantastic. We love all the included amenities. The staff is always very friendly and helplful and we want to send out a special thanks to Nimfa and Stephanie who went above and beyond to make our special weekend memorable.. We will definetly return to this hotel whenever we are in the area and recommend to everyone!
Thanks again..

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AhRefreshing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,145 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (212)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Fuquay-Varina, North Carolina
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 August 2012

Nicest comfort inn we have been in. Real china and forks for breakfast. Best breakfast at a Comfort Inn. Lovely tiled bathroom. Very friendly. Stayed there 2 days and decided to go back on return back to Halifax.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FVboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colrain, MA
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 August 2012

This hotel has all the amenities, and probably the 2nd best breakfast of any hotel we've ever stayed at. My only negative comment would be that the TV signal faded quite often, and the picture became pixilated - it happened so often that it became annoying while watching a baseball game. The attached restaurant (The Canadian) is also very good, and served some excellent mussels for supper. My wife enjoyed some slots as well. Would definitely recommend this hotel to others.... just keep the noise down in the hallways!

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lwbadgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Maine
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2012

This Comfort Hotel was by far the Best of them All! The staff's commitment and dedication in all aspects of customer service, cleaniless, and friendliness exceeded all of our expectations. While checking in on our first night, Owner and General Manager, Stephanie, actually stood in the parking lot reserving a parking spot for us. This hands on approach is an example of how the entire staff caters and appreciates everyone's business. Our 4 night stay of Aug 22-25, 2012 was an experience we will remember as "a home away from home." I highly recommend this "Rated #1 Hotel" and thank the entire staff again for being part of our wonderful experience in Nova Scotia. We will return again!
Peter G. Maine, USA

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chevy Chase, Maryland
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 26 August 2012

We stayed at CHBL the nights of Aug. 21-24. It was clean, quiet, and comfortable. The room and bathroom are well laid out. The owner, Stephanie, is also the on-site and hands-on manager. She is very attentive to the needs of her guests. At breakfast, she went around and spoke with each guest, and handled a couple of minor issues for us promptly and cheerfully. The hotel is outside of Halifax, about a 10-minute drive to the Halifax Citadel, a few minutes more to the waterfront. Our rate was C$122.58 a night, plus C$21.20 in tax. They have free parking. The free breakfast that includes eggs (scrambled and hard-boiled; the latter are real, not sure if the scrambled eggs are instant or not, but they tasted ok), potatoes, sausages, cereal, juice, rolls, oranges, apples, etc. As PvLAchterveld says, this is not a luxury breakfast, but is quite ample considering the price of the room. There is also a restaurant attached to the hotel, as well as a room of slot machines. We looked at TripAdvisor for other hotels in Halifax and found major problems with the half-dozen or more that we considered.

This is a hotel in a business park. It is not a luxury hotel. However, it is an excellent value, and judging from the reviews much better than most hotels in the area.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ccjon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, Nova Scotia, Canada
1 review
Reviewed 26 August 2012

My girlfriend prepared a birthday surprise for me. We had the Jacuzzi room, it was really nice. The staff were friendly and very polite. Special thank you to Nimfa, Patrick and Jessica. They were very helpful arranging the birthday surprise. They made sure that all of my girlfriend's requests were accommodated. The pool area is very well maintained and the housekeeping staff working that night were all friendly. Ashley made sure the pool area was well-kept before we went swimming. The hotel offers good breakfast. There were many options to choose from. Overall, everything in this hotel is superb!

Room Tip: Corner suites are bigger and higher floors are the most quiet.
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Achterveld, The Netherlands
Level Contributor
140 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 25 August 2012

Not sure why this should be the best hotel in Halifax: rooms are OK but extremely noisy (walls must be paperthin) and the "free" breakfast was quite awful, nothing fresh, instant eggs, horrible coffee etc. Location is about 10 mins by car from downtown Halifax.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank PvLAchterveld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie G, General Manager at Comfort Hotel Bayer's Lake, responded to this review, 26 August 2012
Dear valued guest,
It is unfortunate that you were not pleased with our accommodations. It has been our goal to provide our guests with the best service possible, numerous complimentary amenities, an environment that is modern and clean along with a hot buffet breakfast that offers a great variety, from FRESH ingredients. Being attached to a restaurant, we have the privilege of having everything made fresh from scratch. Our scrambled eggs are made from fresh eggs cracked open every morning, our pancakes are made from scratch, homefries are made from fresh cut potatoes, sausages cooked in the morning (not microwaved), muffins and croissants are baked first thing in the morning. All, from our dedicated cook. Fresh fruit-apples, oranges and bananas. As for the coffee I can certainly understand that it is a personal preference. I am unsure if you stayed at our hotel when we switched to Douwe Egberts brand imported from what it seems your country of residence-Holland. The general feedback we have been getting is overwhelmingly positive.
Our consistent placement in the #1 spot is based on the testimonials of guests who feel strongly that the value we return for the price paid is exceptional. We appreciate all feedback from our guests, taking into serious consideration every comment, as it always helps us to improve in any areas that we may be lacking but also helps us clarify misunderstandings and misconceptions.

Kind Regards,
Stephanie Giannoulis
Owner, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Hotel Bayer's Lake

Property: Comfort Hotel Bayer's Lake
Address: 88 Chain Lake Dr, Halifax, Nova Scotia B3S 1A2, Canada
Phone Number:
Region: Canada > Nova Scotia > Halifax Region > Halifax
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Halifax
#1 Romantic Hotel in Halifax
#1 Business Hotel in Halifax
#1 Best Value Hotel in Halifax
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Hotel Bayer's Lake 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Halifax's newest hotel featuring 73 well appointed guest rooms. Our hotel features a complimentary hot breakfast as well as free high speed wireless access. Some of our exemplary rooms feature jacuzzi tubs and all of our rooms have fridges, microwaves and in room safe. Our heated pool and free movie/video game & game consoles will ensure the enjoyment of everyone. On site lounge and full service restaurant with plenty of free parking will help round out your pleasant and comfortable experience at the Comfort Hotel in bustling Bayer's Lake. ... more   less 
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Also Known As:
Comfort Hotel Bayer's Lake Halifax, Nova Scotia

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