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Hampton Inn by Hilton Halifax Downtown
Ranked #8 of 28 Hotels in Halifax
Certificate of Excellence
GreenLeadersGold level
Bridgewater, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good place to stay”
4 of 5 bubbles Reviewed 14 July 2014

Nice hotel. Good service. I was charged for 3 nights when I only stayed for 2. I did have to make 2 phone calls to straighten it out and left a message with the Manager to call me back. Its been 4 days and they have not returned my call. I would think a discount on my next stay would be nice, as it was a bit of a hastle.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tobi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacie B, General Manager at Hampton Inn by Hilton Halifax Downtown, responded to this review, 18 July 2014
Thank you for the wonderful rating you provided us on trip advisor despite your billing challenges. We apologize profusely for the error in your billing as we recognized immediately upon receiving your call and subsequent investigation, that an error had been made. As a result of your phone call we were able to proactively search for other similar mistakes and were able to correct another posting error for another guest before they even had to call...thank you!

We did have some challenges with our computer system on this day and as a result we manually had to post room and tax for the entire day, which is what led to the error on your bill. Again we thank you for your patience and understanding and would be more than happy to make this up to you on your next visit. Please feel free to contact me directly to make arrangements and reservations for your next stay when you require them. Looking forward to seeing you again.

Have a wonderful day,

Stacie Bowdridge
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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810 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Turkish first
  • Any
English first
Ottawa, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 July 2014

There is no way to find fault,everything you have come to expect from a maritime experience is found here.Clean,friendly,helpful,knowledgeable,engaging staff makes this place a jewel in the Hampton crown.A buffet breakfast is hard to get excited about,get excited cause this on is off the hook,and so was staff.Also the pool was very refreshing after a long journey,if you like refreshing. As per normal an exceptional bed,clean,neat and so comfortable,bathrooms and floors were spotless.Well done to all the staff who work so hard behind the scenes to make things so perfect for others,thank you.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Janice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacie B, General Manager at Hampton Inn by Hilton Halifax Downtown, responded to this review, 9 July 2014
Your review is spectacular and describes the experience we endeavor to deliver to each of guests! You have noticed all of the added touches we've made being the 100th Hilton Hotel to open in Canada and captured the spirit of our entire team magnificently! Thank you so much for taking the time to write this review.

Sincerely,

Stacie Bowdridge
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 July 2014 via mobile

Wow what a beautiful hotel. We couldn't believe how lucky we were to find this place so close to our conference and such a reasonable price compared to the other options. Front desk staff was super helpful, friendly and outgoing. Our room is super comfortable and I am looking forward to a week of comfort and being able to walk back and forth so we can enjoy some of what halifax has to offer in restaurants and pubs!

Stayed July 2014, travelled on business
Helpful?
Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacie B, General Manager at Hampton Inn by Hilton Halifax Downtown, responded to this review, 9 July 2014
We are so glad to hear that we are the ideal Hotel for you! Thank you so much for your wonderful review which is sure to inspire future travellers to stay with us. We look forward to your return and hope that you were able to explore and enjoy our beautiful city in your downtime.

Take care,

Stacie Bowdridge
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

We had the best weekend ever ! This is a brand new hotel with a nice and helpful staff (for example Denise and Veronica) did all to get out stay better ! we absolutly will get back there, the location, the rooms, oh and the really good breakfast ! We returned home more relax and happier !

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcelo I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacie B, General Manager at Hampton Inn by Hilton Halifax Downtown, responded to this review, 9 July 2014
What a wonderful review! All the best to you as well! Reviews such as these remind me why we ALL love to be in the hospitality business and can't wait to get to work each day! Our guests make our jobs so rewarding and I wouldn't change a thing! Remember to come back and visit us whenever you need a break!

Stay well,

Stacie Bowdridge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottesville, Virginia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

We stayed two days at hotel after flying in and going to the Tattoo.
Location next to the Citadel and within easy walking distance of downtown and harbor front.
Facilities are brand new. No problems with anything. Nice breakfast and eating area included. Nicer than most Hampton facilities, but still maybe a bit over priced.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacie B, General Manager at Hampton Inn by Hilton Halifax Downtown, responded to this review, 9 July 2014
Thank you for staying with us at our downtown location and for providing all of your wonderful comments relating to our hotel to the TripAdvisor audience! We are thrilled to be the only downtown Hilton Hotels in Halifax and love reading about how our hotel adds value to your stay by being conveniently located in the heart of downtown Halifax. We hope you have the opportunity to return to our Hotel in the near future!

Sincerely,

Stacie Bowdridge
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga
Level Contributor
160 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
2 of 5 bubbles Reviewed 4 July 2014

The hotel is indeed brand new and very nice. The computer system is very slow, room keys slow to initialize,creditcard issues checking out for many guests. Really spoiled the experience.Very clean hotel. The breakfast is served on real plates and glassware as opposed to other Hampton Inns I have stayed at.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GeoffL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacie B, General Manager at Hampton Inn by Hilton Halifax Downtown, responded to this review, 9 July 2014
Thank you so much for providing your feedback on TripAdvisor. We thank you for all of the very positive comments regarding the Hotel and specifically your notes regarding our efforts towards our environmental and sustainable goals by using all china, glass and silverware in our breakfast room! I am so sorry to hear that you encountered issues surrounding the speed of your check in and check out. As this is the very first concern reported to me relating to the speed of our computer systems, I want to assure you that I will personally investigate the issue so as to ensure that we do not encounter this again in the future. Thank you for taking the time to report this, otherwise I would not have an opportunity to fix it for all guests :) We look forward to your return in the future.

Sincerely,

Stacie Bowdridge
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 July 2014

My husband and two small boys stayed her while attending an appointment at the IWK. This hotel is conveniently located in the down town area. The hotel is brand new and beautifully decorated to mirror the heritage of the provinces. The hotel staff are "AWESOME" and very attentive to their guests and family. The rooms are a good size, very clean and beds are comfortable. The pool depth is perfect for younger children and ranges from 3 to 5 feet. Kids had a blast. The only inconvenience is parking which you must pay $20 nightly and there are no refrigerators to keep beverages cold.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank 557aprilf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacie B, General Manager at Hampton Inn by Hilton Halifax Downtown, responded to this review, 9 July 2014
Thank you so much for your kind review on TripAdvisor. We have been enjoying hearing about how well the children also like our property, as well as how well the hotel serves our family business as much as our corporate and group guests! While we do charge for parking, our rates are very competitive with all of the downtown Halifax Hotels. We feel very fortunate to have a facility that offers covered and secure parking for our guests to leave their vechicles while staying at the hotel. Thank you again for your comments and feedback. We look forward to your return.

Sincerely,

Stacie Bowdridge
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn by Hilton Halifax Downtown

Property: Hampton Inn by Hilton Halifax Downtown
Address: 1960 Brunswick St, Halifax, Nova Scotia B3J 2G7, Canada
Phone Number:
Region: Canada > Nova Scotia > Halifax Region > Halifax > Downtown Halifax , South End
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Halifax
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn by Hilton Halifax Downtown 2.5*
Number of rooms: 181
Official Description (provided by the hotel):
The new Hampton Inn Halifax offers a great location within walking distance of all the downtown excitement. Spacious guest rooms offer free WiFi and more modern amenities for a comfortable stay. Stay on a higher floor for great views of Citadel Hill or Halifax Harbour. Free hot breakfast is available each morning. Silverbirch Conference Center is connected to offer flexible meeting and event space. ... more   less 
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Also Known As:
Hampton Inn By Hilton Halifax Downtown Nova Scotia

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