Overall the property is new, very nice, very clean and very comfortable for a very reasonable price.
The staff is absolutely amazing!
We were arriving after midnight, so I sent the hotel an email notifying them of the situation and putting forward few other minor requests. Our flight was delayed and we got there way past 1am exhausted. Check-in was smooth and flawless. I'd found out that all my requests were accommodated!
They have the most comfortable beds with nice new fashion duvets - I slept like a baby!
Complimentary breakfast in the morning offered a number of choices and the food was of a good quality. I wish the dining room had more seating.. I mean, it does have 3 rooms with 3 dozen of tables, but the number of people there having breakfast was probably 70+. Surprisingly, the area was very clean and the dirty dishes disappeared momentarily with the help of just one lady-attendant. Don't remember her name, but she definitely has great sense of humour and a great personality!
Wi-Fi was free and very fast. Definitely no complaints there.
On the second day there was a small mix-up with housekeeping, however one of the front office ladies - Amelia - sorted everything out in a matter of minutes. Perfect example of a great service recovery.
I will definitely stay at Hampton Inn again and will recommend it to my friends.
- Official Description (provided by the hotel):
- The new Hampton Inn Halifax offers a great location within walking distance of all the downtown excitement. Spacious guest rooms offer free WiFi and more modern amenities for a comfortable stay. Stay on a higher floor for great views of Citadel Hill or Halifax Harbour. Free hot breakfast is available each morning. Silverbirch Conference Center is connected to offer flexible meeting and event space. ... more less
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- Also Known As:
- Hampton Inn By Hilton Halifax Downtown Nova Scotia