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Best Western Plus Chocolate Lake Hotel
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Reviews (1,398)
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1,244 - 1,249 of 1,398 reviews
Reviewed 10 September 2011

Our family stayed in this hotel for three nights while we were moving our daughter into residence at Dalhousie University. We had two rooms, both overlooking the lake. The hotel was clean, quiet and the staff were welcoming and attentive. Overall, our stay was very enjoyable. The free breakfast is a nice touch. It is convenient for getting to the University campus (never took me more than 10 minutes), downtown and shopping. Parking was a bit stressful on the Saturday night, due to a wedding, but a couple of drive arounds secured a spot. I am hoping to stay here again at the end of October to visit our daughter, and plan to use this as my hotel of choice for future visits.

  • Stayed: September 2011, travelled with family
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Thank AMDOntario_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, Front Office Manager at Best Western Plus Chocolate Lake Hotel, responded to this reviewResponded 13 September 2011

Thank you AMDOntario_Canada for taking the time to let us know how we are doing. The week leading up to the 'big' move is always a stressful time for families. I am pleased to hear that we were able to make it that much better for you and your family. We are lucky that to be only minutes for the Halifax Universities, downtown or shopping. We look forward to seeing you on your next visit to visit your loved one. From your friends at Chocolate Lake.

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Reviewed 9 September 2011

Chose this hotel based on location; it is in between shopping at Bayer's Lake area and the Halifax Shopping Centre and located right on Chocolate Lake. We didn't want to stay downtown Halifax, but we did just want to be a few minutes away. So the location worked out great for us.

The hotel had a comfortable feel to it. The kids liked the Chocolate Lab "Cocoa". The games room and swimming pool were enjoyed by all. While getting off the elevator and making our way to the pool/games room area my son said he could "smell chocolate"! Sure enough there was the sweet smell of chocolate in the air - we thought it was a great touch to the "Chocolate theme".

Our room was nicely decorated with a beautiful view of Chocolate Lake. We all had a great sleep in the comfy beds before heading out for the complementary "HOT Breakfast"! What a pleasant surprise that was!

It was also nice to know that our 2 Pugs could have stayed with us. However, we did not bring them with us on this trip as the activities we had planned were not pet friendly :(

We would definitely stay here again. I will be telling everyone I know, who plan on travelling to Halifax, about this great hotel!

  • Stayed: August 2011, travelled with family
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Thank beersrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, Front Office Manager at Best Western Plus Chocolate Lake Hotel, responded to this reviewResponded 13 September 2011

Dear beersrn,
Your enthusiasm for our property is heartwarming. Thank you for the feedback. I am so glad that your son discovered the mystery of the smell. I have been known to tell people that it comes off the lake!! It does fool some!!!!!!!! We hope that you are able to come back to Chocolate Lake and enjoy all we have to offer. See you soon Tammy & the Chocolate Lake Team

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Reviewed 7 September 2011

Our room overlooked Chocolate Lake and was clean and fresh. The food was ok, especially the free breakfast. The hotel is newly renovated and it has everything one could need for vacation travel. If you are not fond of dogs, however, you might want to think about it. There are lots of them around.

The hotel is too far from Downtown Halifax to walk to the attractions, but if you have transportation you can easily get to all the sites.

  • Stayed: August 2011, travelled as a couple
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Thank Retiredperson2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, Front Office Manager at Best Western Plus Chocolate Lake Hotel, responded to this reviewResponded 13 September 2011

Dear Retiredperson2001,
Thank you for taking the time to let us know that we were able to make your stay a pleasant one. We do try very hard to exceed guests expectations. Yours in Hospitality, Tammy

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Reviewed 7 September 2011

This is hands down the best hotel that I have stayed at and I have traveled a lot. If you are in Halifax and need a place to stay look no further. The staff is amazing, the food is excellent and the rooms themselves are clean and comfortable. The pool and fitness room is exceptionally clean and well maintained, the full size change room off the pool is not something that I have seen at any hotel before and it was great to not have to trek through the hotel soaking wet. The view of the lake is amazing and well worth the walk around the grounds. But by far my favorite aspect of this hotel their their pet friendly policy and their dog Coco is always at the desk to say hello. Overall and amazing stay, I cant wait to get back!

Room Tip: If you can ask for a lakeside room the views are amazing!
  • Stayed: September 2011, travelled with friends
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Thank CamperGirl83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, Front Office Manager at Best Western Plus Chocolate Lake Hotel, responded to this reviewResponded 13 September 2011

CamperGirl83 thank you for your enthusiastic posting. It has brought a lot of joy to the team!! We hope that we can become your next 'home away from home' whenever you are in the Halifax area. Take care and we look forward to seeing you soon, Tammy & Cocoa

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Reviewed 6 September 2011

We loved this place, had a room for 4 days, and will definitely stay here again. The fitness facility, the pool, the breakfast buffet, the location on the lake -- it's all good !!!!"

  • Stayed: September 2011, travelled with family
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Thank DRTraveller81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, Front Office Manager at Best Western Plus Chocolate Lake Hotel, responded to this reviewResponded 7 September 2011

Thank you DRTraveller81 for taking the time to post a comment. We take all feedback very seriously however it puts a smile on everyone's face when we know we have delighted a guest. From the Chocolate Lake family we look forward to welcoming you again soon. Tammy

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