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“Great place, Amazing staff” 5 of 5 bubbles
Review of BEST WESTERN PLUS Chocolate Lake Hotel

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BEST WESTERN PLUS Chocolate Lake Hotel
Ranked #10 of 28 Hotels in Halifax
Certificate of Excellence
Saint John, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place, Amazing staff”
5 of 5 bubbles Reviewed 12 April 2014

I had the pleasure of staying at this location while on my latest business trip, and first time to halifax, so not familiar with the area, the staff was always welcoming and always happy to assist, upon walking into the lobby, I knew I chose the right hotel for my visit, the room was good, slightly out dated, also the bed's were nice and comfortable. Having the on site restaurant/bar was a huge bonus to me, being limited to my transportation as I found theres not a whole lot of places around within walking distance. the staff at the restaurant were outstanding they were fast and had great food, I can't wait to return to Halifax and my next stay at the BW. Hands down my choice for a hotel in halifax. See you again soon!

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ban9802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, 2 May 2014
Hello ban9802 and thank you for your wonderful review! We look forward to welcoming you back to Chocolate Lake. We just rolled out a new menu in our restaurant, so I am sure you will find some great changes next time you dine with us.
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1,139 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (254)
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English first
Hamilton, Canada
1 review
5 of 5 bubbles Reviewed 1 April 2014

Exactly what I need from a hotel when I'm on business. Wifi, complementary breakfast, clean comfortable room all at a fair price. Good location near both airport and downtown. For a bonus nice view of the lake.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, 7 April 2014
Hi Tim W and thank you for choosing Chocolate Lake. We are ecstatic to hear that you had a perfectly good time with us. We can't wait for you to come visit again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
liverpool, Canada
1 review
5 of 5 bubbles Reviewed 31 March 2014

enjoyed the staff, room and meals. great service. the dog was friendly. the pool water was warm. the hot tub was hot. sorry the i can't get to 200 characters but i really enjoyed my stay.xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxooxoxoxoxoxoxooxoxoxoxoxooxoxoooxooxoxoooxoxoxooxoxooxoxooxoxooxoxoxoooxooxoxoxoxooxoooxoxoox

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Mervin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, 7 April 2014
Hello Mervin H and thank you for your hugs and kisses! We're very glad you enjoyed your stay :-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

I've had the opportunity to stay at this hotel many times over the past 1&1/2 yrs while in Halifax on business. The staff are very nice, professional and fun to chat with. Jordan and Crystal were the two I met during my first visit and each time I come back they are always here with smiles and a warm welcome, yes and along with Cocoa. As I type Cocoa is behind me sleeping on the bed, once in awhile she will snort and roll over :)
The hotel is very clean, pool well taken care of, gym well equipped and rooms are comfortable and cleaned thoroughly.
A couple of iems I'm not impressed with. 1 - they have changed the way they have set up the breakfast buffet. Paper and plastic. Very cheap looking and not very appealing, and, 2 - they need to change up the menu more often, All the times i have been here the menu has remained the same for lunch and dinner. It would be more appealing to stay and eat here if the menu changed on a regular basis. Every few weeks would be nice.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, 7 April 2014
Hello John S and thank you for your review. Cocoa is not very lady like when she's sleeping! I'll have a chat with her about that. Thank you for your kind words regarding our team, they are amazing. I'm sorry about the paper and plastic at breakfast. It's a test to see if we can service more guests in a more timely fashion, however, it is still too early in the trial to draw a conclusion. You will be happy to know that the Chef is rolling out a new menu in the next couple of weeks for lunch and dinner service. Some old favorites will remain, but some exciting and delicious items have been added. Looking forward to seeing you again.
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Toronto, Canada
2 reviews
5 of 5 bubbles Reviewed 24 March 2014

I stayed at the Best western Chocolate lake hotel a half dozen times. he hotel allows for pets and actually has a chocolate lab mascot. I personally do not own any pets at home but do find that the ambiance provided by the dogs presence gives a "home" feeling.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Alain N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, 26 March 2014
Hi Alain N, and thank you for taking the time to share your comments. We look forward to welcoming you home again soon. :)
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Burlington, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

I have stayed here many times and love it. I been here in the summer, fall and winter. Beautiful. Staff is awesome! There is a hot and cold breakfast. Loads of amenities in the hotel and close to many attractions. Downtown is minutes away and Peggy's Cove is close by.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Darlene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, 26 March 2014
Hello Darlene K and thank you for your wonderful review. You are definitely a "seasoned" traveller.
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Halifax, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 March 2014

This is a great place to stay - a quiet spot in the city and close to everything.. Cocoa is a beautiful chocolate lab who is a wonderful welcome when you arrive. The rooms are immaculate and the beds comfee. Nice light breakfast in the morning to energize you for a fun day in Halifax. Cant wait to stay again !!

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jackie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review, 26 March 2014
Hello Jackie R and thank you for choosing Chocolate Lake. I have to agree that are beds are indeed quite comfy :-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Chocolate Lake Hotel

Property: BEST WESTERN PLUS Chocolate Lake Hotel
Address: 250 St Margarets Bay Rd, Halifax, Nova Scotia B3N 1J4, Canada
Phone Number:
Region: Canada > Nova Scotia > Halifax Region > Halifax
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Halifax
#6 Family Hotel in Halifax
#6 Romantic Hotel in Halifax
Price Range (Based on Average Rates): £
Hotel Class:3 star — BEST WESTERN PLUS Chocolate Lake Hotel 3*
Number of rooms: 142
Official Description (provided by the hotel):
BEST WESTERN PLUS Chocolate Lake hotel in Halifax, Nova Scotia is newly redesigned, offering you exceptional comfort in a gorgeous, convenient location. Visiting Halifax for business or pleasure? BEST WESTERN PLUS Chocolate Lake is the ideal hotel for you. We have everything you need and more, all in a tranquil lakeside setting. So trust the brand that makes travellers feel comfortable worldwide. This Four Star Canada Select property offers Free Hot Breakfast Buffet, Free Parking, Free Wireless and Hardwired internet, Games Room, Saltwater Pool, Hot Tub, Exercise Facilities, Conference Facilities and the Lakeside Grill. We complete the experience with a resident Chocolate Lab named Cocoa. ... more   less 
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Also Known As:
Best Western Halifax
Halifax Best Western
BEST WESTERN PLUS Chocolate Lake Hotel Halifax, Nova Scotia

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