Overall this is a great hotel to stay at, wonderful quality for the price, very clean. However, the customer service I received when checking in was awful. My husband and I walked in to book a room but we ended up making an online reservation (because its substantially cheaper) in front of the clerk who knew my husband did not have a license card with him at the moment, then he asked my husband for his "ID"... very well knowing all he had was a health card which is apparently an unacceptable form of ID. So our only option would be to cancel the reservation (and get charged the full fee) and rebook a room in my name. This was a very frustrating experience because the clerk failed to explain himself correctly on more than one occasion. He also failed to inform us of important information... Such as the deposit amount and our check out time. In the end, we got our room and it was lovely but the customer service needs quite a bit of work here.
- Official Description (provided by the hotel):
- The Comfort Inn(R) hotel is Recently renovated and conveniently located just off Highway 410 and the Toronto Pearson International Airport is 20 km away. If you have some leisure time, consider visiting the Bramalea City Centre and Shoppers World Brampton, two of Ontario's largest indoor malls.Catch a show at the Rose Theatre, or a Brampton Battalion game at the Powerade Centre. Want to travel a little further? The International Centre business complex, Wild Water Kingdom water park, the Slots at Woodbine, Canada's Wonderland amusement park, Air Canada Centre, the CN Tower, the world's tallest building, and downtown Toronto are less than 45 km away. The neighborhood is also home to some of Canada's largest corporations, including Daimler Chrysler Brampton Assembly Plant, Coca-Cola Bottling Company Ltd., Hudson's Bay Company (HBC), Ford Motor Company of Canada Ltd., Bacardi, Magna International Inc. And the Rogers Communications Brampton Campus. The hotel is also minutes away from Sheridan College Institute of Technology and Advanced Learning . Many more offices are located in the area, and a preferred corporate rate program is available. The free Comfort Your Morning Breakfast is the perfect way to start your day. The breakfast includes Sausages, Scrambled Egg, waffles, fresh fruit, hard boiled eggs, muffins and cereals. Other hotel amenities include free wireless high-speed Internet access in all rooms, free local calls, free parking and the friendliest staff in the city. The hotel also offers a lobby work station and access to copy and fax services to make business travelers' stays just a little bit easier. Spacious, tastefully decorated rooms await each guest. Amenities include coffee makers, hair dryers, irons, ironing boards and cable television. Non-smoking rooms can be requested. Rooms with drive up access are also available. Cold weather hook-ups, a currency exchange and valet cleaning service are also available. When traveling for business or leisure, the Comfort Inn hotel in Brampton is the place to stay when visiting Canada's Flower City. We'll see you there. ... more less
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- Also Known As:
- Comfort Hotel Brampton
- Comfort Inn Brampton, Canada - Ontario