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“Amazing service”

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Hampton Inn by Hilton Brampton Toronto
Ranked #1 of 12 Hotels in Brampton
Certificate of Excellence
GreenLeadersSilver level
Doha, Qatar
Level 6 Contributor
118 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Amazing service”
Reviewed 14 October 2013 via mobile

Clean,new, comfortable, excellent service,kind employers....i love Hampton Inn the best hotels wish we have it in the middle east affordable price with the best service. Thanks we really enjoyed it :)

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ihabdalal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David A, Director of Sales at Hampton Inn by Hilton Brampton Toronto, responded to this review, 16 October 2013
Dear Ihabdalal and valued guest,

Thanks for your excellent feedback, especially from an International service perspective. On behalf of the entire team from Hampton Inn Brampton, we thank you very much for review and allowing us to exceed your accommodation expectations!!

Wishing you safe travels

Warmest regards,

David SA Aucoin
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Olney, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2013

Highly recommend it!!!
We were visiting family in Toronto and had a wedding at a venue right next to the hotel. The hotel staff was professional and curtious! The hotel itself and the rooms were very clean, modern style, brand new furniture and everything! I usually get grossed out easily by the bathrooms but this place was spotless.
They have a very nice lobby seating area where a delicious hot breakfast bar is served. I was impressed. Make your own waffles, fruits, eggs, sausage, oatmeal, cerael and many pastries.

I recommend this for anyone traveling into that area for business or with a family. The noise level was good. I believe alot of people who have parties next door at the convention center hall stay here afterwards so it can get a little noisy/busy. Our room was on the floor reserved for the wedding block for our wedding party so afterhours we were a bit noisy but that was expected (just make sure your room isnt on a busy floor if you are concerned about that).
Many restaurtants and shops are near by and its close driving distance to the highway to go into downtown Toronto!

  • Stayed October 2013, travelled with family
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Helpful?
2 Thank Z H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David A, Director of Sales at Hampton Inn by Hilton Brampton Toronto, responded to this review, 16 October 2013
Dear ZH and valued guest,

We're glad to see we exceeded your travel expectations at our Brand New Hampton Inn by Hilton Toronto Brampton Hotel. We're definitely an ideal place to stay whether it’s for business or pleasure. We have 6 floors to select from with spacious and well-appointed guestrooms.

We certainly hope we have the next opportunity to service your needs.

Warmest regards,

Dave
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Newfoundland, Canada
Level 4 Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 October 2013

Hampton Inn is my preferred chain to stay at while travelling on business or pleasure; however this hotel is not representative of the Hampton Inns that I have stayed at in the past. It was very disappointing in look, feel and quality.

  • Stayed October 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank CEBYYT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David A, Director of Sales at Hampton Inn by Hilton Brampton Toronto, responded to this review, 16 October 2013
Dear Cyril and valued guest,

We appreciate your feedback to give us the challenge to exceed your travel expectations in the near future.

Please feel free to email me directly for your next upcoming stay: david.aucoin@hilton.com

Best regards,

David SA Aucoin
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Brights Grove, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2013

We were in Toronto for a wedding and needed to stay overnight. This hotel was close to the venue for the reception which was the main reason we chose it. This hotel was very clean and the staff were very friendly and helpful. I would definitely stay here again.

  • Stayed September 2013, travelled with family
    • Value
    • Location
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    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Heather1 V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David A, Director of Sales at Hampton Inn by Hilton Brampton Toronto, responded to this review, 16 October 2013
Dear Heather1 V and valued guest,

We were excited to see your positive review and thank you for taking the time to express your comments.

We hope to be of service in the near future.

Warmest regards,

David SA Aucoin
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London, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 October 2013

Away from home for 3 weeks, in an area I dont really know - what am I after?
High Speed Internet (free if possible)
Phone (local calls free if possible)
Beakfast (included if possible)
Laundry Facilities
Restaurants in Walking Distance
Bus stop nearby - destination easy to get to from hotel.
I contact the hotel directly by email hoping they can provide some guidance. Instantly I receive a reply, promising the hotel can meet ALL of my requirements if not more. The reply was from David, Sales Director. Has David just oversold or overcommitted or can they really deliver?
My experience:
Arrive, friendly check in, nice room with all I need. In the morning I am spoilt for choice with the breakfast options.
As promised I have a selection of restaurants in walking distance, With a preference for Indian food I am spoilt with choices like Just Chicken who make a wonderful Lemon Tandoori Chicken, mouthwatering chicken wrap and other dishes to make you drool. Guru's Chilli Chinese offered a nice selection and their lunchtime deal of soup and a main dish was good value. Across the road from them is the Island Style Bar which did a nice Caribbean chicken curry and wings. Sagar delight and Prem Sweets delivered pure vegetarian options. There was an evening buffet available in the hotel too which was tasty and if all else failed Tim Hortons is open 24 hours and is at arms reach. All were good, its just a case of whether it suits your palate or not.

The bus stop a 3 min walk once you step out of the hotel. The ZUM bus has you at the Bramlea Bus Terminal in 15 mins. If the following connection was there I was at Dixie Road within 10 - 15 mins (end to end 30 mins). Downtown was roughly an hour away dependant on connection and time of day. However it was all simple to find and get to and if you were not sure the staff at the Terminal or Go Stations were always willing to help and guide when needed.

The one thing that totally blew me away was the people....how friendly, how lovely they all are.
The hotel guys... each and every one of them superb... Chan, Anne-Marie, Anna, Arlo, Pratap - ALL of them (even those whom I have not mentioned) were always smiling and ready to help. Joy and Vishal were there every morning to greet you for breakfast with a heartfelt smile. The housekeeping team were always smiling whilst busy working away. If a problem did arise, it was resolved without hesitation. Life is like that, it presents situations, that is not what should be judged. How the situation is handled is a true reflection! A feel of a family run business and you were treated as part of that family! If that was not enough freshly baked cookies were bought out to satisfy 32 of my sweet teeth each afternoon.

The friendliness did not stop there, be it on the bus, walking along the street, in the shops and restaurants I went to, everyone was lovely. I felt truly blessed in all ways and being away from home, for as long as I was, was not as painful!

Would I stay at the Hampton Inn in Brampton again? Most definitely! Where I thought David might have over committed, the team there stepped up and over delivered. Thank You! Manisha

  • Stayed September 2013, travelled on business
    • Value
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Helpful?
5 Thank Manisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David A, Director of Sales at Hampton Inn by Hilton Brampton Toronto, responded to this review, 16 October 2013
Dear Manisha,

Words cannot describe how grateful we are for your fabulous review and kind remarks to our entire team at the Hampton Inn by Hilton Toronto Brampton Hotel. The entire team deserves to read your acknowledgment of our service commitments and brand standards, that we live by. However, each and every one of them, has a unique twist of their own passion for our hospitality industry, which genuinely results is positive guest satisfaction. I have forwarded your review to the entire team and everyone…. misses you! 

I would like to personally thank you for your professional criticism, respect to the entire team and being such an ambassador to our Brand New Hotel.

We’re all looking forward to servicing you again!

Yours Truly,

David SA Aucoin

Ps. Chan says, she’s still awaiting to receive her “Branston Pickle’s” and that you’re “Brilliant”(English accent)  
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Butler, NJ, United States
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 September 2013

Easy access from Gore Road to downtown, and good central spot for business associates to pick me up and head out to meetings. Very nice rooms and friendly, modern and clean breakfast room. Would stay again and recommend.

  • Stayed September 2013, travelled on business
    • Value
    • Location
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    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David A, Director of Sales at Hampton Inn by Hilton Brampton Toronto, responded to this review, 16 October 2013
Dear Philip B and valued guest,

It was certainly our pleasure to service you during your recent stay at our Brand New Hampton Inn by Hilton Toronto/Brampton Hotel.

We're glad to of met your travel expectations and we're excited to service you in the near future.

Cheers,

David SA Aucoin
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2013

Staff was great and friendly, especially those who worked at the breakfast buffet!! The quality of the buffet breakfast was also very good and fresh.Rooms were nice and clean and comfortable. Check in was quite quick!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Patricia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David A, Director of Sales at Hampton Inn by Hilton Brampton Toronto, responded to this review, 17 October 2013
Dear Patricia F. and valued guest,

It was certainly a pleasure reading your review and thank you for your breakfast comments. Our Breakfast teams work very hard to exceed our customers’ expectations, especially for Breakfast. Our Clean and Fresh rooms complementing our morning Hot Buffet Breakfast are the 2 core elements that truly mean the most to our guests. Our breakfast teams arrive at the crack of dawn in order to offer grab n go breakfast bags at 5:30am located at the front desk. At 6:00am our Hot buffet breakfast must be ready to serve all our customers until 10am, which is a Brand Standard for all Hampton Inn's.

Patricia, we’re looking forward to servicing you soon!

Warmest regards,

David SA Aucoin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn by Hilton Brampton Toronto

Property: Hampton Inn by Hilton Brampton Toronto
Address: 8710 The Gore Rd, Brampton, Ontario L6P 0B1, Canada
Phone Number:
Region: Canada > Ontario > Brampton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#1 Green Hotel in Brampton
#1 Business Hotel in Brampton
#1 Best Value Hotel in Brampton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn by Hilton Brampton Toronto 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hampton Inn By Hilton Brampton Toronto Canada - Ontario

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