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“Very pleased!”

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Holiday Inn Express Hotel & Suites Brampton
Ranked #8 of 12 Hotels in Brampton
Certificate of Excellence
near DC
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Very pleased!”
5 of 5 bubbles Reviewed 31 May 2012

Our room looked exactly as pictured, and was extremely clean and comfortable. The facility was nicely located, and the staff was incredibly pleasant and accommodating. This is NOT a luxury hotel, but for a safe, clean, comfortable room, with a wonderful jacuzzi after an 8 hour drive, this is my new hotel of choice. The king Jacuzzi room has a microwave and fridge, a nice double-size jacuzzi and a fireplace, that was a bit silly, but worked. Plenty of towels and a free paper in the AM. I usually stay in the Argentia Road area, but I think this will be my new go-to place for the area. And the breakfast was LOVELY - the nicest free breakfast set-up I have seen in any hotel.

Room Tip: It was not busy, so the desk staff allowed us to check out a bit later, with no extra charge. It see...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mjaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 reviews from our community

Traveller rating
    45
    54
    17
    12
    7
See reviews for
49
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Tyendinaga Mohawk Territory, ON
Level Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 27 May 2012

Stayed 2 nights. Checkin went smoothly, desk staff are friendly. Room was clean (king bed, jacuzzi, fireplace), bathroom was really small, bed was uncomfortable, jacuzzi and fireplace were nice. You could hear when neighbour's shower was on. Hotel is located in industrial/factory part of town, but there are restaurants close by. Pool is small, whirlpool was not working. Breakfast day 1 - egg and cheese omelettes, scrambled eggs, pancakes and weiners (yes weiners!), sausage and potatoes came out later, after we ate. Breakfast day 2 - biscuits, scrambled eggs, pancakes, potatoes and bacon. Bagels, toast, cereal available both days. Halls and elevators are warm and stuffy. Doesn't compare to other Holiday Inn Express hotels (compared to Nepean, ON HIE and Montreal Airport, QC HIE).

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ALGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 12 May 2012

Hello all:

Hotel is overall good but internet connectivity sucks.

I was not productive at all due to Internet issues and when I asked the Management their answer was that we can't help with Internet issues since it is been like that for last 2 years.

Poor Management and Owners!!

Thanks-
Jim

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brampton, responded to this review, 24 June 2012
Dear Jim S,

Thank you for taking time to write a feedback about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. We’re sorry the internet connection was was unacceptable during your visit. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,
Bon V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Owen Sound, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

I've stayed at this hotel on four occasions, most recently 2 nights ago. For $80 CAD you get king bed, in-room fireplace, jacuzzi-jet tub, microwave and fridge and high speed internet. Also free buffet breakfast the next morning. Very clean, efficient staff, couldn't be better. I have to overnight in Toronto twice a year, and this is definitely my preferred stop.

Room Tip: I like room 103 - close to the main lobby and buffet on the main floor.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank drsgbriggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 19 April 2012

Upon check-in at this hotel (2-day group booking for hockey) in April 2012, the staff informed us that we had up till 6pm the following day to cancel our 2nd day of the reservation. I questioned this policy because I have stayed with many sports teams over the years and this policy was unusual. The staff acknowledged and confirmed that we had till 6pm. Our team did not advance to the finals and upon checkout at around 4 the next day, they informed us that we owed for the 2nd night. Of course no manager working at the time ....

I called the manager and left messages on 2 different days with no returned calls. On the 3rd attempt, I did talk to the manager. I explained the situation and the manager informed me that they had no policy like I described and the staff would not say such a thing.

I asked him if he was calling me a liar and he answered "Yes". I was stunned.

I then informed him that I would make sure nobody in the hockey world would stay there again and he replied "That would be a blessing"

This hotel does not deserve your business.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ItsAllHockey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brampton, responded to this review, 29 May 2012
Dear ItsAllHockey,

Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton
Level Contributor
117 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 11 April 2012

I'm now going to keep using this hotel when in Toronto and with an early flight out. It's about 10Km / 7Miles from YYZ but it's just one road so that makes it nice and easy. Since it's not on the strip it's about $20 cheaper than the Holiday Inn that's right at the airport. Free parking, and free wifi are great too. Of course there's the Holiday Inn Express breakfast included. It doesn't start until 6:30 AM but they set up before that and were more than happy to let my family and I begin our grazing early.

We had booked a crib for the room, sadly it wasn't there when we got to the room but a phone call down to the front desk, an appropriate appology and within a few minutes it was there.

The hotel's not as shiny as it was the last time I stayed there but then I am not going here for vacation or work it's just to make the drive to the airport shorter in the morning and for that it\s perfect.

Room Tip: If you get an odd number room you can look out over the parking lot and keep an eye on your car...if...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PegLeg-and-SherBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 5 April 2012

I stayed at this hotel for 2 nights for a mixed business and personal trip. The hotel is very close to the 407 which was convenient both for getting to Vaughn for business during the day (20 min) and downtown Toronto for dinner at night (30 min). The hotel's was clean and well kept. Compared to other Holiday inn Expresses I have stayed at I would say the rooms are slightly dated, but not significantly or to a level that anyone but the most picky stayer would mind. When comparing online prices for hotels this one came in about $30 cheaper than any of the others around Toronto making it a really good value. Airport road can get a bit busy at times so if road noise is a major concern for you I might recommend requesting a room on the parking lot side. Other than that I would recommend this hotel to anyone visiting Toronto who doesn't mind staying a bit outside of the city and driving in.

Room Tip: Ask for a room on the North/East side away from the road if traffic noise bothers you.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tyhoward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Brampton

Property: Holiday Inn Express Hotel & Suites Brampton
Address: 10 Nevets Rd, Brampton, Ontario L6T 5T2, Canada
Phone Number:
Region: Canada > Ontario > Brampton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Brampton
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brampton 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), Odigeo, IHG, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites Brampton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Brampton
Holiday Inn Brampton
Holiday Inn Express Brampton
Brampton Holiday Inn
Holiday Inn Express Hotel & Suites Brampton Canada - Ontario

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