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“Very satisfied”

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Best Western Brantford Hotel & Conference Centre
Ranked #2 of 6 Hotels in Brantford
Reviewed 7 September 2013

Staff went out of their way to accommodate us on arrival. Room was changed at my request to one which was more accessible from medical reason. Breakfasts are a treat, not only on the food set up but also the way the pricing was done. There is the option to have a Continental or for $5.00 get a full hot breakfast with a grill available. This has never been as good! Location makes it easy to travel within the city or to get on expressway.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 21 September 2013

Dear David T
Thank you for sharing your positive feedback on your recent stay at BEST WESTERN PLUS Brant Park Inn. We appreciate your comments and your business! I am pleased to know you were happy with the breakfast at Kirby's Bar and Buffet, and also the location of our property.

We look forward to welcoming you back!

Yours in hospitality,
Joanne Brooks-Calhau, Assistant General Manager

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397 - 403 of 514 reviews

Reviewed 5 September 2013

overall an excellent value, gave us a seniors (CARP) discount - and most importantly kept us seniors away from family rooms with understanderbly excited, noisy children, accommodation was in a handicapped facilities room which came in handy for us seniors, but we were surprised and took it graciously

  • Stayed: August 2013, travelled with friends
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Review collected in partnership with Best Western
1  Thank Valerie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 21 September 2013

Dear Valerie W
Thank you for staying at BEST WESTERN PLUS Brant Park Inn! I am pleased to know that you enjoyed your stay and the value and comfort of your guest room! We appreciate your feedback and look forward to welcoming you back in the future.

Yours in hospitality
Joanne Brooks-Calhau, Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2013

We stayed at this hotel for a concert in a neighboring town for two nights.s service and staff were great. I was quite disappointed in the rates. Even though they negotiate, I felt they were high and it was due too the concert. Good was very good and plentiful although the staff was undermanned. Plenty of parking and close to all amenities.

  • Stayed: August 2013, travelled as a couple
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Thank Tilly1031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 5 September 2013

Dear Tilly1031
Thank you for choosing the BEST WESTERN PLUS Brant Park Inn for your accommodation needs. I trust you enjoyed the concerts that you attended. I am pleased to read you enjoyed the great service from our team and location of our property. We do our best to provide the best rates possible for our guests.

Thank you for staying with people who care. We welcome your return.

Yours in hospitality,
Joanne Brooks-Calhau, Assistant General Manager

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Reviewed 3 September 2013

We have family in Brantford and decided to stay over and were pleasantly surprised when an upgraded room was offered at no additional charge. This was during a slow time and I would not expect this on a regular basis. Room was huge, had a Jacuzzi and was well equipped. Quiet too. Thanks BW.

  • Stayed: April 2013, travelled with family
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Thank kit-kate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 5 September 2013

Dear kit-kate
Thank you for choosing BEST WESTERN PLUS Brant Park Inn for your accommodation needs. I am pleased to read that you enjoyed one of our spacious whirlpool rooms during your stay in Brantford.

We look forward to welcoming you back in the future.

Yours in hospitality,
Joanne Brooks-Calhau, Assistant General Manager

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Reviewed 26 August 2013

Stayed here 1 night in a suite and really really enjoyed it Bed was very comfortable we both slept very well. Windows opened. A real plus in our books as we had fresh air. Both rooms and Bathroom very clean, Recommend it anytime.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Best Western
2  Thank Edwin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 27 August 2013

Thank you for your positive feedback and great ratings on your recent stay at BEST WESTERN PLUS Brant Park Inn. I am pleased to read that you enjoyed the comfortable beds and noted our cleanliness. Our housekeeping team takes great pride in making sure our rooms are clean and fresh, ready for every guest!

We look forward welcoming you back in the future. Please continue to let us know how we are doing.

Yours in hospitality,
Joanne Brooks-Calhau, Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2013

We were given a great welcome upon arrival and from every employee throughout our entire stay. The room was spotless and had a view of the courtyard and a second floor balcony. The pol was large for hotel pools and we shared it with a few families. The room included continental breakfast so we checked out the spot and discovered Kirby's. it has a lovely evening buffet with roast beef on weekend evenings. There was personally prepared mussels as well. Service was joyful and attentive. The breakfast could be hot for an additional fee with personally prepared egg dishes. The hotel features Walter Gretsky, father of The Great One, Wayne, probably the best hockey player in history.
There was no problem using gift cards from Air Miles, a loyalty program.
Totally satisfactory.

Room Tip: ask for a courtyard room
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  • Stayed: August 2013, travelled as a couple
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1  Thank PeterKMacLeod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 27 August 2013

I'm so happy to read that you enjoyed a great weekend stay at BEST WESTERN PLUS Brant Park Inn. We appreciate you taking the time to provide feedback on your stay, and I look forward sharing your comments with our team.

Thank you for staying with people who care. We look forward to welcoming you back in the future.

Yours in hospitality,
Joanne Brooks-Calhau, Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2013

This stop was a very nice respite after a hard day of sightseeing and traveling. Erin at the front desk was very patient and kind in finding us the room we needed. Courtney B. was excellent in the bar and buffet area, she knew the menu very well and made suggestions that we took advantage of based on her expertise, and was never without a smile. The business manager came out of her office and gave us a little history of the local sports celebs that had pictures hanging in the hallway by the conference center. We would without a doubt stay there again, the room was excellent and as clean as we could ask for.

Room Tip: The rooms in the back wing are much quieter.
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  • Stayed: July 2013, travelled with family
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1  Thank Carl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 27 August 2013

Thank you so much for choosing the BEST WESTERN PLUS Brant Park Inn for your accommodation needs. I am pleased to read that Erin and Courtney provided you with friendly service and smiles! It is always a great compliment when a team member is acknowledged on TripAdvisor. I am pleased to know that you had a chance to enjoy our "Wall Of Fame".

Thank you for staying with people who care! We look forward to your return.

Yours in hospitality,
Joanne Brooks-Calhau, Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Brantford Hotel & Conference Centre

Address: 19 Holiday Dr, Brantford, Ontario N3R 7J4, Canada (Formerly BEST WESTERN PLUS Brantford Hotel And Conference Centre)
Phone Number:
Region: Canada > Ontario > Brantford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Brantford
Price Range: £69 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Brantford Hotel & Conference Centre 3*
Number of rooms: 158
Official Description (provided by the hotel):
Hotel is 100% Non-smoking! Eco-Friendly, Restaurant on-site, Indoor pool Heated 7:00 a.m. to 10:00 p.m., Complimentary hot breakfast in Myra's Bar & Grill, Playground, Colorful and fun childrens outdoor activity center, 12,000 sq. ft. of banquet space for meetings, weddings, conferences. We create magic with service from the heart and provide superior hospitality service. Priemier location just off Hwy. 403 and Gretzky Parkway. ... more   less 
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Also Known As:
Best Western Plus Brant Park Inn And Conference Centre Hotel Brantford
Best Western Brantford Hotel & Conference Centre Ontario, Canada
Brantford Best Western

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