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Best Western Brantford Hotel & Conference Centre
Ranked #2 of 6 Hotels in Brantford
Reviewed 24 March 2014

We only stayed for one night and didn't spend much time in the room. The hotel has been expanded and we were in the new part. Everything looked great. The room was spacious and clean and the bed was very comfortable. Reception staff were very friendly. The morning breakfast was great, continental but with lots of choice. For $5 it was possible to upgrade to include the hot buffet and the made to order eggs and omelets. We didn't bother but it all looked good. Only odd thing was that because of the addition, the elevator is at the back of the hotel, a long way from reception. Reception directed us to the stairs so we could walk up to the second floor room but we had a couple of heavy bags and so set out to find the elevator on our own. It was quite a walk. After that we used the stairs for up and down and even when we left my husband made two trips to take the bags down the short flight.
That was our only complaint. We preferred this hotel to The Hampton in Brantford asthe location is more central and the hotel is just as good.

  • Stayed: March 2014, travelled as a couple
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1  Thank Spriglet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 28 June 2014

Dear Spriglet
Thank you for choosing BEST WESTERN PLUS for your accommodation needs. I am pleased to know that you enjoyed your spacious, clean guest room, friendly service, selection at breakfast and the convenient location of our property. I am sorry to know that the elevator was not in the best location for you. We would have been please to assist with your luggage or to select a room more central for you.

I appreciate your feedback and look forward to welcoming you in the future.

Yours in hospitality,
Joanne Brooks-Calhau
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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374 - 380 of 514 reviews

Reviewed 24 March 2014

Great hotel for sports teams. Staff interacted with the kids in a respectful manner at all times - even late night "time to get out of the hallway" message was delivered in a friendly way. No contract promising to behave was required either! Free breakfast was okay but for $5 more you could upgrade. Check in and out was fast and easy! Right off the highway makes it easy.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank dard14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 31 March 2014

Dear dard14
Thank you for taking the time to share the experience of your recent stay at BEST WESTERN PLUS Brant Park Inn. We are delighted to know that you enjoyed the hospitality of our staff and the convenient location of our hotel. We look forward to welcoming you back in the future.

Yours in hospitality,
Joanne Brooks-Calhau, Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2014

Worst pillows I have ever slept on in the industry,outdated room decor,outdated plumbing fixtures,tooth paste on mirror (WOW) there are other properties in Brantford to stay at that are a much better value.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 26 March 2014

Dear Steve L. Thank you for choosing to stay with BEST WESTERN while visiting Brantford. I am surprised and disappointed to read your review, after your conversation with our management team. The room you stayed in was a completely renovated room, so I am sorry that our décor style did not match your taste. May I suggest trying one of our suites for your next visit.

Again, thank you for choosing BEST WESTERN hotels.

Yours in hospitality,
Joanne Brooks-Calhau
Assistant General Manager

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Reviewed 24 February 2014

My wife and kids recently stayed at the Brant Park Inn and had a fantastic time. The hotel room we had was excellent, clean, comfy beds etc.. The restaurant buffet was not like any other buffet, it had a great range of tasty food. We will definitely go back.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Emmanuel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 31 March 2014

Dear 344emmanueld
Thank you for choosing BEST WESTERN PLUS Brant Park Inn for your family stay. I am pleased to know that you enjoyed our clean and spacious rooms, tasty food at Kirby's and the hospitality of our staff.

We look forward to your return.

Warmest regards,
Joanne Brooks-Calhau, Assistant General Manager

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Reviewed 17 February 2014

Front Desk Personnel - was most willing to go over and beyond to make sure I had accommodations, after my reservation was lost. They were most personable and easy to approach. All staff had the sincere desire to ensure my stay was comfortable, reasonably priced and a smile/greeting from all staff. I would recommend this location for your business/meeting needs. Everything you need was right at my finger tips. Wishing you continued success Best Western Plus Brant Park Inn & Conference Centre!!

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 20 March 2014

Dear Kelly M
Thank you for choosing BEST WESTERN PLUS Brant Park Inn for your accommodation needs and taking the time to share your experience with the world. I am pleased to read that you enjoyed your stay and the smiles from our team. Thank you for noticing our "sincere desire" to make sure your stay was the best!

We look forward to your return!

Yours in hospitality,
Joanne Brooks-Calhau
Assistant General Manager

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Reviewed 14 February 2014

Excellent arrival service and attentive staff. Very Good breakfast with a wide variety and selection (omelett and egg bar, home fries, sauage, bacon, fresh fruit, hot oatmeal. Buffet lunch at onsite restaurant with a wide selection of option and menu options Room is very spacious and nicely decorated. Updated decor and flat screen TV.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 20 March 2014

Dear Leslie H
Thank you for choosing to stay with BEST WESTERN PLUS Brant Park Inn for your business trip. I am so pleased to hear you enjoyed our fresh made breakfast items, lunch options, spacious clean guest room and most of all the excellent service from our team. We take great pride in exceeding our guest expectations.

Thank you again for choosing BEST WESTERN! We look forward to your return.

Yours in hospitality,
Joanne Brooks-Calhau
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

The lobby & restaurant are updated, but the rest of the hotel is quite outdated. I was worried while walking down the halls to our room. However, our room was clean, so I can't complain about that. The kids enjoyed the pool area, but it could also use some updating. the walls & ceiling areas seemed dirty.
The breakfast upgrade in the restaurant was WELL worth it!
If we stayed in Brantford again, I might try somewhere else.

  • Stayed: January 2014, travelled with family
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2  Thank MaryMayWhovier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW66036, Manager at Best Western Brantford Hotel & Conference Centre, responded to this reviewResponded 4 February 2014

Dear mbse4
Thank you for your feedback on your recent stay at BEST WESTERN PLUS Brant Park Inn.

I am pleased to know that you enjoyed your stay. We are continually renovating all areas of our hotel to make sure we remain the best hotel in Brantford. It is nice to know that your family enjoyed the indoor swimming pool and hot breakfast buffet at Kirby's.

We welcome the opportunity to serve you and your family in the future. Thank you for choosing Best Western.

Yours in hospitality,
Joanne Brooks-Calhau
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Brantford Hotel & Conference Centre

Address: 19 Holiday Dr, Brantford, Ontario N3R 7J4, Canada (Formerly BEST WESTERN PLUS Brantford Hotel And Conference Centre)
Phone Number:
Region: Canada > Ontario > Brantford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Brantford
Price Range: £69 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Brantford Hotel & Conference Centre 3*
Number of rooms: 158
Official Description (provided by the hotel):
Hotel is 100% Non-smoking! Eco-Friendly, Restaurant on-site, Indoor pool Heated 7:00 a.m. to 10:00 p.m., Complimentary hot breakfast in Myra's Bar & Grill, Playground, Colorful and fun childrens outdoor activity center, 12,000 sq. ft. of banquet space for meetings, weddings, conferences. We create magic with service from the heart and provide superior hospitality service. Priemier location just off Hwy. 403 and Gretzky Parkway. ... more   less 
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Also Known As:
Best Western Plus Brant Park Inn And Conference Centre Hotel Brantford
Best Western Brantford Hotel & Conference Centre Ontario, Canada
Brantford Best Western

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