This stay was a nightmere we will never stay here again. There was poop caked in the toilet lid that has been there for months, there was poop on the bed skirt and brown stains running down the bed skits there where several large stains on the sofa bed. We where told by the manger that our room cost would be refunded, when we got our bill they not only did not refund our bill they charged 20 more dollars, when I called the manger I was told that they did not say they would refund our money, and that when the manger checked the room she did not see the problems we where taking about, but me being the smart one I took pictures of everything. So I will added the pictures for all to see.
- Official Description (provided by the hotel):
- Hotel is 100% Non-smoking! Eco-Friendly, Restaurant on-site, Indoor pool Heated 7:00 a.m. to 10:00 p.m., Complimentary continental breakfast in the Kirby's Bar and Buffet, Playground, Colorful and fun childrens outdoor activity center, Complimentary breakfast. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Brant Park Inn And Conference Centre Hotel Brantford
- Best Western Brantford Hotel And Conference Centre Brantford Hotel And Conference Centre Ontario, Canada
- Brantford Best Western