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Quality Hotel Burlington
Ranked #5 of 14 Hotels in Burlington
Sudbury, Canada
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Home”
Reviewed 21 June 2014

As a hockey team, we have made an annual trip to this hotel for several years. I have been impressed by the friendly courteous staff and enjoyed the comfortable clean rooms. We will continue to stay at this hotel whenever we are in the area. Well done.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SCCards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shivani S, General Manager at Quality Hotel Burlington, responded to this review, 8 July 2014
Dear SCCards,

On behalf of the staff and management for Quality Hotel Burlington, I would like to thank you for your generous review! We are ecstatic to hear you thoroughly enjoy the hotel every time you stay with us. We try to make our hotel a home away from home for all!


We look forward to your next stay with us. Please refer us to your friends and family!

Stay with us anytime.

Thank you,
The Staff and Management
Quality Hotel Burlington
~ Recipient of the 2014 Gold Award by Choice Hotels ~
~ Stay with us and experience the difference ~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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434 reviews from our community

Traveller rating
    195
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    49
    18
    21
See reviews for
150
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105
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 June 2014

If there is one thing I cannot tolerate it is finding hair of any kind in a hotel room anywhere, bed, floor, bathroom etc.... Found hair in the bathtub - gross! The room was supposed to be executive, there were three towels for 4 people, it was late when we arrived I was not calling for more, waited 20 minutes to check in, attendant was not at the desk. Room was cramped, was not executive, hard to get to if entering from Burlington, easy from 401 or 403 but that didn't help us. Maybe I just dislike hotels but this was a bad experience :( We paid for two nights, left after the first night to go stay with friends instead.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
5 Thank Natalie012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shivani S, General Manager at Quality Hotel Burlington, responded to this review, 11 July 2014
Dear Natalie012,

Thank you for your review. It is unfortunate that you were not able to enjoy your stay. Though we have thorough room inspections after all the rooms are cleaned, we would have been happy to check you in to another room. We have 3 bath towels in each room as per our brand standard. But if you dial housekeeping for more towels, we would be happy to assist you. Our executive rooms are not overly spacious, but are big enough to make it a cozy environment. Our front desk agents don't normally leave the front desk for more than 5 minutes. If they are unavailable it is because they are assisting a guest. I apologize for the wait you had while checking in.

Due to the nature of City of Burlington laws, we only have one entrance from the southbound entrance on Walkers Line. This is something that is not in our hands as we have tried to request for a ramp from north bound Walkers Line from the City with no luck.

We hope to host you here again!

Stay with us anytime.

Thank you,
The Staff and Management
Quality Hotel Burlington
~ Recipient of the 2014 Gold Award by Choice Hotels ~
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oshawa, Canada
1 review
Reviewed 17 June 2014

Spotless room with very comfortable pillow top mattresses and an abundance of pillows. The Hotel was generally very quiet and the staff was friendly and helpful. The hot breakfast buffet was amazing as usual.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Reg P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly R, Front Office Manager at Quality Hotel Burlington, responded to this review, 18 June 2014
Dear Reg P,

Thank you for taking the time to write such a positive review of the Gold Award winning Quality Hotel Burlington. We very much appreciate and value your feedback and will share it with our team. Your kind words will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive such great feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
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Welland, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 June 2014

Very Comfortable and clean rooms. A little difficulty with getting the bags in... had to use ramp as the entrance was stairs.. Although the breakfast was a little disappointing, we would stay there again..

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly R, Front Office Manager at Quality Hotel Burlington, responded to this review, 18 June 2014
Dear Linda S,

We are very pleased that you enjoyed your recent stay with us here at the Gold Award Winning Quality Hotel Burlington. We take pride in maintaining the cleanliness of our rooms and the entire property thanks to our wonderful Staff.

We are saddened to hear our Hot Buffet Breakfast did not live up to your standards. Although we include eggs, sausage/bacon, variety of breads, cereal, waffles, fruits and juices, I would love to get some more insight as to how we can enhance our breakfast even more.

We look forward to hosting you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 June 2014

I thoroughly enjoyed my overnight stay ay this hotel.
The receptionist was very friendly and actually remembered my name
when I came back after supper.

The room was comfortable and the bed very cozy.
The wireless internet worked very well.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Edward B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly R, Front Office Manager at Quality Hotel Burlington, responded to this review, 18 June 2014
Dear Edward B,

Thank you for taking the time to write such kind words about the Gold Award Winning Quality Hotel Burlington. We take great pride in our customer service and like to make sure our Guests feel at home. Our beds are specially designed for a long night quality sleep and the mattress is twice as soft as a regular mattress.

We hope to see you on your next trip to Burlington!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carson City, Nevada
Level 6 Contributor
274 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 15 June 2014 via mobile

I stayed at Quality Hotel while in town on business. I was nervous at first as I've had bad luck at hotels in non-urban centers in Canada. I was pleasantly surprised to find very clean rooms, great FREE breakfast every morning and SUPER comfortable beds. SHOCKINGLY comfortable beds!! You won't be disappointed here.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeauxFrogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly R, Front Office Manager at Quality Hotel Burlington, responded to this review, 18 June 2014
Dear Valued Guest,

We are delighted to hear you thoroughly enjoyed your stay with us! The Award Winning Quality Hotel Burlington would like to thank you for taking out the time to express yourself with this wonderful review! Our beds are specially designed for a long night quality sleep and the mattress is twice as soft as a regular mattress.

We look forward to seeing you in the future. Please recommend our hotel to your friends and family!
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Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 June 2014

Just great! Clean good service. Nicest q inn I've ever stayed at. Would stay at again. I recommend this hotel. Good restaurant next door. Beds were comfortable. Rooms we're clean. Ac worked perfectly. We had three rooms and eight people.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank agenep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly R, Front Office Manager at Quality Hotel Burlington, responded to this review, 18 June 2014
Dear Valued Guest,

We are thrilled to hear you thoroughly enjoyed your stay! The staff and management at the Quality Hotel Burlington try to make your stay feel like home away from home. We are also pleased to know you enjoyed the comfort of our beds as well as other amenities. We really look forward to your next stay with us.

Please recommend us to your friends and family!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Burlington

Property: Quality Hotel Burlington
Address: 950 Walker's Line, Burlington, Ontario L7N 2G2, Canada (Formerly Travelodge Burlington)
Region: Canada > Ontario > Burlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Burlington
#3 Business Hotel in Burlington
Price Range (Based on Average Rates): £
Hotel Class:3 star — Quality Hotel Burlington 3*
Number of rooms: 110
Official Description (provided by the hotel):
Featuring a fresh new look and modernized amenities, our guest rooms and suites are spacious, comfortable and provide outstanding value at attractive rates. All of our guest rooms and suites come equipped with flat screen televisions with premium cable channels, hairdryers, coffee makers, microwave, a work desk, an iron/ironing board and individually controlled thermostats for your lodging convenience and comfort. Select rooms and suites feature sleeper sofas, toasters, robes and jacuzzi bathtubs - perfect for an extended stay or indulgent vacation getaway. Handicapped accessible rooms are available by request. Choose the Burlington accommodations that best suit your needs with a king, double or queen bed - or experience our new Executive / Business Class Floor. Complimentary amenities at our hotel in Burlington, Ontario include a weekday newspaper, FREE local and long distance calls, FULL hot breakfast, parking and wifi/wired high-speed internet access. Guests also have access to our modernized fitness facility and will find a relaxing oasis at our indoor heated salt water pool. There are laundry facilities on-site and valet cleaning service is available upon request. ... more   less 
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Also Known As:
Travelodge Burlington
Travel Lodge Burlington
Burlington Travel Lodge
Burlington Travelodge
Quality Hotel Burlington Ontario, Canada

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