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“Great stay”

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Quality Hotel Burlington
Ranked #5 of 14 Hotels in Burlington
Reviewed 8 August 2014

During our stay we were welcomed with fantastic staff. Everyone from the maintenance guy who stopd in the elevator with a flashlight so that my daughter wasn't scared when the lights were out in it, to the exceptional front desk staff who assisted me in finding playgrounds so that while my fiancé was at work my daughter wasn't stuck in a room.
The cleaning staff was also amazing as they ensured that our rooms were cared for daily, and that any needs we might have were met.
Overall, exceptional stay with great staff who definitely made the whole trip significantly better.

  • Stayed: August 2014
    • Value
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Thank sabr0700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra R, Sales Manger at Quality Hotel Burlington, responded to this reviewResponded 15 August 2014

Dear Sabr0700;

Thank you for choosing the 2014 Gold Award Winning Quality Hotel Burlington for your stay with your family. We are happy to hear we met your expectations. The Quality Hotel Burlington Staff takes pride in providing excellent customer service. Please stay with us again anytime!

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230 - 236 of 438 reviews

Reviewed 8 August 2014

Nice to stay in this small hotel. The staff were nice. The free breakfast was good enough. The only drawback of this hotel is the noise we got. Firstly, the air conditioner was really noisy, I have to turn it off during the night, secondly, there was a noisy kid on our floor, the sound travelled to our room and it's very loud. But overall, it is a very good hotel to stay.

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
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Review collected in partnership with this hotel
2  Thank yangray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra R, Sales Manager at Quality Hotel Burlington, responded to this reviewResponded 15 August 2014

Dear Yangray;

The 2014 Gold Award Winning Quality Hotel Burlington would like to thank you for you kind words. We are glad you enjoyed your stay with us. I would like to apologize for the noise caused by the A/C unit. Since your stay with us the noisy A/C unit has been replaced with the brand new one. We hope to see you again in the near future. Please contact me directly should you require any help with booking with us again.

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Reviewed 5 August 2014

The staff were very friendly and helpful. My five year old is very chatty and loved talking to the staff, who were willing to have conversations with her that ranged in topics from Dora the Explorer to what she ate for breakfast. A very accomodating hotel.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank JayTaboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra R, Sales Manager at Quality Hotel Burlington, responded to this reviewResponded 11 August 2014

Dear Jay Taboo;

On behalf of the entire Quality Hotel Burlington Team I would like to say thank you for taking out the time and writing such a positive feedback. We are happy to hear, that your stay with us was excellent and your daughter enjoyed the conversations with the front desk staff:) We look forward to seeing you again in the near future. Please feel free to recommend us to your friends and family.

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Reviewed 31 July 2014

The king size bed was sooooo comfortable. The room and entire hotel was clean and tidy. The complimentary breakfast was awesome. The pool was great, and being saltwater, was an added bonus. We will definitely be back!!!

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
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Review collected in partnership with this hotel
1  Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra R, Sales Manager at Quality Hotel Burlington, responded to this reviewResponded 11 August 2014

Dear Carolyn L;

The 2014 Gold Award Winning Quality Hotel Burlington is thrilled to hear that you are extremely satisfied with your stay with us. The entire Quality Hotel Burlington Team takes pride in providing excellent service and ensures every single day, that all the guests leave our property with a smile on their faces and a long lasting great impression. Once again we appreciate your kind words as well as your business and we look forward to welcoming you again on your next trip to the area! Please stay with us again anytime!

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Reviewed 28 July 2014

Quiet, Clean room, clean bathroom. Room was small. Pool water seemed cloudly, needed to be cleaned. Disappointed that the hot tub was covered over and not in use. Picture showed a hot tub. Breakfast was okay. Was a tiny area and got crowded. Counters was covered in water. There was a nice outside seating areas with bbq's.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with this hotel
3  Thank Squeaker914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra R, Sales Manager at Quality Hotel Burlington, responded to this reviewResponded 11 August 2014

Dear Squeaker 914;
Thank you so much for your feedback. We appreciate and value all the comments received from our guests. I regret the fact that you were not able to fully enjoy the hot tub. Upon your next visit to the Burlington area, please call me directly for the complimentary upgrade to one of our Jacuzzi suites. We hope to host you again in the near future!

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Reviewed 24 July 2014

Great place to stay. Breakfast every morning complimentary. Room service quick. Hotel clean. Beds are super comfortable. Check in staff very friendly and helpful. Would recommend this hotel to anyone staying in Burlington.

  • Stayed: July 2014
    • Value
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Thank shandarq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shivani S, General Manager at Quality Hotel Burlington, responded to this reviewResponded 25 July 2014

Dear Shandarq,

Thank you for sharing such a wonderful feedback with us! The Gold Award Winning Quality Hotel Burlington is ecstatic to hear you had a great stay! We look forward to your next stay when in the Burlington area.

Please feel free to recommend us to your friends and family!

Stay with us anytime.

Thank you,
The Staff and Management
Quality Hotel Burlington
~ Recipient of the 2014 Gold Award by Choice Hotels ~

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Reviewed 23 July 2014

We stayed here for 3 nights over the 4th of july weekend. We visited niagra falls and the african lion safari and planned on visiting toronto as well. This hotel was in the center of all 3 places we wanted to see so it was perfect for us. The place was good. The breakfast was ok. But we only stayed for the convenience not the breakfast. It met our needs and was a good place over all to stay at. It was also right off the highway (thats a plus). I did like that they had fresh coffee available 24-7.....it was nice to have a cup of coffee after a long day of travel and activities....I wouldn't mind staying here again if we are in the area.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
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Thank nehurph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shivani S, General Manager at Quality Hotel Burlington, responded to this reviewResponded 25 July 2014

Dear Nehurph,

The Gold Award Winning Quality Hotel Burlington is thrilled to hear all your needs were met here! We thank you for sharing such a wonderful review. Our location is key and invites a lot of travellers. Coffee/Tea station is indeed available 24/7 for guest convenience. We look forward to hosting you again when in the Burlington area next!

Please recommend us to your friends and family!

Stay with us anytime.

Thank you,
The Staff and Management
Quality Hotel Burlington
~ Recipient of the 2014 Gold Award by Choice Hotels ~

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Hotel Burlington

Address: 950 Walker's Line, Burlington, Ontario L7N 2G2, Canada (Formerly Travelodge Burlington)
Region: Canada > Ontario > Burlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Burlington
#3 Business Hotel in Burlington
Price Range: £73 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Hotel Burlington 3*
Number of rooms: 110
Official Description (provided by the hotel):
Featuring a fresh new look and modernized amenities, our guest rooms and suites are spacious, comfortable and provide outstanding value at attractive rates. All of our guest rooms and suites come equipped with flat screen televisions with premium cable channels, hairdryers, coffee makers, microwave, a work desk, an iron/ironing board and individually controlled thermostats for your lodging convenience and comfort. Select rooms and suites feature sleeper sofas, toasters, robes and jacuzzi bathtubs - perfect for an extended stay or indulgent vacation getaway. Handicapped accessible rooms are available by request. Choose the Burlington accommodations that best suit your needs with a king, double or queen bed - or experience our new Executive / Business Class Floor. Complimentary amenities at our hotel in Burlington, Ontario include a weekday newspaper, FREE local and long distance calls, FULL hot breakfast, parking and wifi/wired high-speed internet access. Guests also have access to our modernized fitness facility and will find a relaxing oasis at our indoor heated salt water pool. There are laundry facilities on-site and valet cleaning service is available upon request. ... more   less 
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Also Known As:
Travelodge Burlington
Travel Lodge Burlington
Burlington Travel Lodge
Burlington Travelodge
Quality Hotel Burlington Ontario, Canada

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