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“Convenient & Comfortable Hotel”

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Quality Hotel Burlington
Ranked #5 of 14 Hotels in Burlington
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Convenient & Comfortable Hotel”
Reviewed 12 August 2014

My husband & I stay here fairly frequently as we come to Burlington to visit family. This is a clean & modern hotel conveniently located just off the QEW at Walkers Line. Also a terrific restaurant is right next door: Jake's Grill. Front desk personnel are very welcoming & friendly. Breakfast is substantial & included in the room price. Also included is WiFi. Rooms are very comfortable & clean. We love this hotel!

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra R, Sales Manager at Quality Hotel Burlington, responded to this review, 15 August 2014
Dear Barbara S;

Thank you for your kind words and choosing the Gold Award Winning Quality Hotel Burlington as your preferred accommodation while in the Burlington area. We are extremely happy to hear that you love our hotel. Reviews like yours make our work even more enjoyable! We look forward to hosting you again!
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434 reviews from our community

Traveller rating
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    49
    18
    21
See reviews for
150
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105
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2014

We had an issue with the first room we were booked to stay in. When I went to speak with Josh, the representative at the front desk, he couldn't handle our specific request at that time, so he upgraded us to a penthouse suite for the night. Amazingly nice and understanding. I would recommend this hotel to anyone. When we awoke the next morning, another representative, Arlene, was super nice as well!! Great customer service!!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank B R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra R, Sales Manager at Quality Hotel Burlington, responded to this review, 15 August 2014
Dear B R;

Thank you for choosing the Gold Award Winning Quality Hotel Burlington. I am glad to hear the issue with the first room was rectified immediately. Josh, Arlene and all our staff go above and beyond the customers needs. The entire team at the Quality Hotel Burlington values the guests' feedback and we thank you for taking out the time to write it. Please stay with us again!
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Sudbury, Canada
Level 1 Contributor
4 reviews
Reviewed 8 August 2014

During our stay we were welcomed with fantastic staff. Everyone from the maintenance guy who stopd in the elevator with a flashlight so that my daughter wasn't scared when the lights were out in it, to the exceptional front desk staff who assisted me in finding playgrounds so that while my fiancé was at work my daughter wasn't stuck in a room.
The cleaning staff was also amazing as they ensured that our rooms were cared for daily, and that any needs we might have were met.
Overall, exceptional stay with great staff who definitely made the whole trip significantly better.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sabr0700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra R, Sales Manger at Quality Hotel Burlington, responded to this review, 15 August 2014
Dear Sabr0700;

Thank you for choosing the 2014 Gold Award Winning Quality Hotel Burlington for your stay with your family. We are happy to hear we met your expectations. The Quality Hotel Burlington Staff takes pride in providing excellent customer service. Please stay with us again anytime!
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Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 August 2014

Nice to stay in this small hotel. The staff were nice. The free breakfast was good enough. The only drawback of this hotel is the noise we got. Firstly, the air conditioner was really noisy, I have to turn it off during the night, secondly, there was a noisy kid on our floor, the sound travelled to our room and it's very loud. But overall, it is a very good hotel to stay.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank yangray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra R, Sales Manager at Quality Hotel Burlington, responded to this review, 15 August 2014
Dear Yangray;

The 2014 Gold Award Winning Quality Hotel Burlington would like to thank you for you kind words. We are glad you enjoyed your stay with us. I would like to apologize for the noise caused by the A/C unit. Since your stay with us the noisy A/C unit has been replaced with the brand new one. We hope to see you again in the near future. Please contact me directly should you require any help with booking with us again.
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Ottawa, Canada
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 August 2014

The staff were very friendly and helpful. My five year old is very chatty and loved talking to the staff, who were willing to have conversations with her that ranged in topics from Dora the Explorer to what she ate for breakfast. A very accomodating hotel.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank JayTaboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra R, Sales Manager at Quality Hotel Burlington, responded to this review, 11 August 2014
Dear Jay Taboo;

On behalf of the entire Quality Hotel Burlington Team I would like to say thank you for taking out the time and writing such a positive feedback. We are happy to hear, that your stay with us was excellent and your daughter enjoyed the conversations with the front desk staff:) We look forward to seeing you again in the near future. Please feel free to recommend us to your friends and family.
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St. Catharines, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2014

The king size bed was sooooo comfortable. The room and entire hotel was clean and tidy. The complimentary breakfast was awesome. The pool was great, and being saltwater, was an added bonus. We will definitely be back!!!

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra R, Sales Manager at Quality Hotel Burlington, responded to this review, 11 August 2014
Dear Carolyn L;

The 2014 Gold Award Winning Quality Hotel Burlington is thrilled to hear that you are extremely satisfied with your stay with us. The entire Quality Hotel Burlington Team takes pride in providing excellent service and ensures every single day, that all the guests leave our property with a smile on their faces and a long lasting great impression. Once again we appreciate your kind words as well as your business and we look forward to welcoming you again on your next trip to the area! Please stay with us again anytime!
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Niagara Falls, Canada
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 July 2014

Quiet, Clean room, clean bathroom. Room was small. Pool water seemed cloudly, needed to be cleaned. Disappointed that the hot tub was covered over and not in use. Picture showed a hot tub. Breakfast was okay. Was a tiny area and got crowded. Counters was covered in water. There was a nice outside seating areas with bbq's.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Squeaker914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aleksandra R, Sales Manager at Quality Hotel Burlington, responded to this review, 11 August 2014
Dear Squeaker 914;
Thank you so much for your feedback. We appreciate and value all the comments received from our guests. I regret the fact that you were not able to fully enjoy the hot tub. Upon your next visit to the Burlington area, please call me directly for the complimentary upgrade to one of our Jacuzzi suites. We hope to host you again in the near future!
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Additional Information about Quality Hotel Burlington

Property: Quality Hotel Burlington
Address: 950 Walker's Line, Burlington, Ontario L7N 2G2, Canada (Formerly Travelodge Burlington)
Region: Canada > Ontario > Burlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Burlington
#3 Business Hotel in Burlington
Price Range (Based on Average Rates): £
Hotel Class:3 star — Quality Hotel Burlington 3*
Number of rooms: 110
Official Description (provided by the hotel):
Featuring a fresh new look and modernized amenities, our guest rooms and suites are spacious, comfortable and provide outstanding value at attractive rates. All of our guest rooms and suites come equipped with flat screen televisions with premium cable channels, hairdryers, coffee makers, microwave, a work desk, an iron/ironing board and individually controlled thermostats for your lodging convenience and comfort. Select rooms and suites feature sleeper sofas, toasters, robes and jacuzzi bathtubs - perfect for an extended stay or indulgent vacation getaway. Handicapped accessible rooms are available by request. Choose the Burlington accommodations that best suit your needs with a king, double or queen bed - or experience our new Executive / Business Class Floor. Complimentary amenities at our hotel in Burlington, Ontario include a weekday newspaper, FREE local and long distance calls, FULL hot breakfast, parking and wifi/wired high-speed internet access. Guests also have access to our modernized fitness facility and will find a relaxing oasis at our indoor heated salt water pool. There are laundry facilities on-site and valet cleaning service is available upon request. ... more   less 
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Also Known As:
Travelodge Burlington
Travel Lodge Burlington
Burlington Travel Lodge
Burlington Travelodge
Quality Hotel Burlington Ontario, Canada

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