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“8 1/2 to 9 Out Of 10...” 4 of 5 bubbles
Review of Hilton Garden Inn Toronto / Burlington

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Hilton Garden Inn Toronto / Burlington
Ranked #1 of 14 Hotels in Burlington
Certificate of Excellence
Barrie, Canada
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“8 1/2 to 9 Out Of 10...”
4 of 5 bubbles Reviewed 30 May 2014

Was there with my wife who was on a business trip. If you read my reviews you will see I never give 5 out of 5. The reason is unless the hotel is brand new, the service is excellent, and the food beyond expectations, I really can't in all honesty. If people give 5 out of 5, I don't think they understand the concept of reviews.
This hotel although not that old, I would give 4 to 4 1/2 stars or better defined 8 1/2 to 9 out of 10.
Everything was excellent except the following :
-
1) We were in Room 402 facing the highway. Late at night you can hear the trucks gear down as they hit the ramp. If you are a light sleeper(My wife) it may bother you.
2) The food was good but not excellent. Not a lot of wow although for the health conscious they did have lots of fruit and grain type stuff for breakfast.(Sorry-I'm a bacon and egg person)
3) The ceilings have tiles not resting flat in the grid and access panels that should be caulked and shut flush. Since I'm in construction finishes, this annoys me when a lot of money is spent on decorating a hotel and maintenance does not take time to put the ceilings back properly. It only takes seconds.
-
That's it...Not bad and I'm not complaining...just my review...and how I see it. We would stay again and I would recommend the hotel.

Room Tip: Try and get a room not facing the highway.
See more room tips
  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWBurlington, General Manager at Hilton Garden Inn Toronto / Burlington, responded to this review, 4 November 2015
Good day,

Thank you for taking the time to share your feedback with the TripAdvisor community regarding your recent stay with us!

We look forward to welcoming you back the next time your in the Burlington area.

William MacCallum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

446 reviews from our community

Traveller rating
    211
    157
    59
    17
    2
See reviews for
126
98
27
162
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Mexico, Mexico
1 review
4 of 5 bubbles Reviewed 29 May 2014

It is a good hotel in the area, all in the room works very well, breakfast is so good, and the location was the best for the specific business trip I have done... the inconvience is the prices on the store behid reception and the variety on dinner menu. all over is good

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jorge F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWBurlington, General Manager at Hilton Garden Inn Toronto / Burlington, responded to this review, 4 November 2015
Good day,

Thank you for taking the time to share your feedback with the TripAdvisor community regarding your recent stay with us!

We look forward to welcoming you back the next time your in the Burlington area.

William MacCallum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 May 2014

THis Hilton Garden Inn always has good food available, the staff aim to please, the rooms are clean, fresh, comfortable for business travellers. The fitness centre is comfortable, the location is handy for business in Oakville, Burlington, Hamilton.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Teresa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWBurlington, General Manager at Hilton Garden Inn Toronto / Burlington, responded to this review, 4 November 2015
Good day,

Thank you for taking the time to share your feedback with the TripAdvisor community regarding your recent stay with us!

We look forward to welcoming you back the next time your in the Burlington area.

William MacCallum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, Canada
1 review
5 of 5 bubbles Reviewed 19 May 2014

Overall great experience in a recent 2 night stay in jacuzzi suite. Room was very clean and comfortable. Hotel staff were exceptionally pleasent and helpful. Breakfast was excellent also! I would definitely recommend this hotel.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lindsay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWBurlington, General Manager at Hilton Garden Inn Toronto / Burlington, responded to this review, 4 November 2015
Good day,

Thank you for taking the time to share your feedback with the TripAdvisor community regarding your recent stay with us!

We look forward to welcoming you back the next time your in the Burlington area.

William MacCallum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 May 2014

Recently stayed here for a wedding in Ancaster. The hotel is perfectly located on the QEW for easy access to a high speed thoroughfare. the Hotel is fairly new and all the amenities are in excellent condition. The Hotel/Bar and Restaurant staff were very friendly and very professional. The food was above average and an excellent value - $12 breakfast buffet, with a made to order breakfast included. I travel frequently to the area for family events and would definitely stay at this location again.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Joseph Normand W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWBurlington, General Manager at Hilton Garden Inn Toronto / Burlington, responded to this review, 4 November 2015
Good day,

Thank you for taking the time to share your feedback with the TripAdvisor community regarding your recent stay with us!

We look forward to welcoming you back the next time your in the Burlington area.

William MacCallum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 11 May 2014 via mobile

We stayed here with a sports team to attend a competition. The reservation personnel were extremely helpful in meeting the needs of all the families on the team who had various schedules and requirements. The rooms were quite comfortable and had very nice amenities (good quality toiletries, fridge, microwave, keurig). Breakfast was average but a bit pricey for the quality and service (a bit rushed and disorganized). As well, the restaurant in the evening was not very suitable for meeting the needs of a large group due - meals forgotten, quality of food dropped from that provided for small groups. However, there are plenty of other food options in the vicinity. There seems to be a problem with the pool being overchlorinated. Several of us had very red and irritated eyes just from sitting poolside watching the kids. However, the hotel in general suited our needs and was very clean and pleasant.

Stayed May 2014, travelled with family
Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HWBurlington, General Manager at Hilton Garden Inn Toronto / Burlington, responded to this review, 4 November 2015
Good day,

Thank you for taking the time to share your feedback with the TripAdvisor community regarding your recent stay with us!

We look forward to welcoming you back the next time your in the Burlington area.

William MacCallum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, Canada
1 review
4 of 5 bubbles Reviewed 30 April 2014

There's a great atmosphere as soon as you walk in. The room was fantastic. The surrounding area even has things available for you to do, ie. movies and dinner. However, I wished that room services was available longer than 9pm on weekends.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ericson A, Front Office Manager at Hilton Garden Inn Toronto / Burlington, responded to this review, 6 May 2014
We appreciate your time to complete the survey. We are glad that you enjoy your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Toronto / Burlington

Property: Hilton Garden Inn Toronto / Burlington
Address: 985 Syscon Crt, Burlington, Ontario L7L 6C5, Canada
Phone Number:
Region: Canada > Ontario > Burlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Burlington
#1 Business Hotel in Burlington
#4 Family Hotel in Burlington
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Toronto / Burlington 3*
Number of rooms: 120
Official Description (provided by the hotel):
Located 30 minutes away from Toronto Pearson Intl Airport (YYZ) and 45 minutes to John C. Munro Hamilton Intl Airport (YHM). The hotel is located halfway between downtown Toronto and Niagara Falls. The Hilton Garden Inn Toronto/Burlington offers 120 beautifully appointed guest rooms equiped with microwave, fridge, Keurig coffee machine. All rooms offers free basic WiFi, 2 telephone lines with voice mail and sufficient power outlets to recharge all your mobile devices. ... more   less 
Reservation Options:
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Also Known As:
Hilton Garden Inn Toronto / Burlington Hotel Burlington
Hilton Garden Inn Burlington
Hilton Burlington
Burlington Hilton
Hilton Garden Inn Toronto / Burlington Ontario, Canada

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