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“Good stay at Best Western PLUS Cambridge”

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Best Western Plus Cambridge Hotel
Ranked #2 of 10 Hotels in Cambridge
Reviewed 15 March 2014

We had a great time at the hotel with very pleasant staff who helped us with all of our questions. It was nice and quiet, breakfast was good and we felt comfortable and safe. The kids had fun in the pool and rooms were clean - a little dated but very clean.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Melanie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda C, General Manager at Best Western Plus Cambridge Hotel, responded to this reviewResponded 20 March 2014

Thank you for your feedback and we're very happy to hear that you enjoyed your stay. We're excited about the renovations to our hotel this year which will include updating our guestrooms to better satisfy our valued guests. We hope to see you again the next time your travels bring you our way!

Sincerely,

Lynda Campbell
General Manager

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409 - 415 of 565 reviews

Reviewed 28 February 2014

The staff is always pleasant and gracious, very helpful n willing to accommodate every need to make our stay very relaxing and enjoyable. The pool area is undergoing renovations that should make the area more appealing when completed. The motel is in a great area that is close to many amenities n the continental breakfast is well done,, eggs aren't cold n everything is fresh. Highly recommended as the rates are very affordable n the guests we encountered are a pleasure too have met also.

  • Stayed: February 2014
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1  Thank panda1356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda C, General Manager at Best Western Plus Cambridge Hotel, responded to this reviewResponded 20 March 2014

Thank you so much for taking the time share your feedback regarding your recent stay. We appreciate your patience while we're renovating and hope that you will be back to enjoy the changes once they are complete!

Sincerely,

Lynda Campbell
General Manager

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Reviewed 20 February 2014

My husband and I enjoyed our stay at the Best Western. The only thing I found this time was that the hot tub was not hot, it was very warm and comfortable. There was some renovations going on in the pool area, but not in the way of our stay.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Marjorie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda C, General Manager at Best Western Plus Cambridge Hotel, responded to this reviewResponded 24 February 2014

Good Afternoon Marjorie,
Thank you for sharing your feedback regarding your recent stay. We appreciate your patience with our renovations and hope that you will be back to see us again when they are completed.
Have wonderful day!

Lynda Campbell
General Manager

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Reviewed 3 February 2014

This hotel has a pool and hot tub, complimentary continental breakfast and free wifi. The rooms are clean and reasonably sized and the hotel itself was quiet and clean. The staff is friendly and professional. I'd recommend it and we'll be staying there again, should our travels take us there.

  • Stayed: February 2014, travelled with friends
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Review collected in partnership with Best Western
1  Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda C, General Manager at Best Western Plus Cambridge Hotel, responded to this reviewResponded 24 February 2014

Good Afternoon Mark,
Thank you for taking the time to share your feedback. We're happy to hear that you enjoyed your stay and look forward to seeing you again the next time your travels bring you our way.
Have a fantastic day!


Lynda Campbell
General Manager

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Reviewed 19 January 2014

Friendly staff at check in, but when we returned after supper there was no parking. We were told to park at the check in spots. Tons of screaming kids running in the hallways. Breakfast was horrible and hardly anything left, ended up at Tim Hortons.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Morgan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda C, General Manager at Best Western Plus Cambridge Hotel, responded to this reviewResponded 21 January 2014

Good Afternoon,
Thank you for taking the time to share your feedback regarding your recent stay. On behalf of our entire team I would like to apologize for not meeting your expectations. Unfortunately, there were teams staying with us during your stay and therefore the hotel was very busy. Please know that we do have security on and do our very best to keep the hallways quiet during these busy weekends.
We hope that you will consider staying with us again.
Sincerely,

Lynda Campbell
General Manager

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Reviewed 2 January 2014

Stayed for one night over New Years and our first room had a toilet that wouldn't flush properly although the room was clean and nice. Our second room was clean and nice but the toilet wasn't much better. It wouldn't flush properly all the time either. That creeped me out. We didn't change rooms again and just flushed the toilet multiple times everytime we used it and hoped for the best. Breakfast was served from 6:30 am to 9:30 am so I got up early and showered so that we would be able to be downstairs to eat in time. What a disappointment. Some kind of breakfast burrito, waffles, toast, muffins, pastries, cereal, coffee and juice. Not the nice hot breakfast of eggs, bacon, sausage, etc that is usually offered at other hotels of this rating. I should have stayed in bed. Over all - the hotel is nice but the plumbing sucks and breakfast is nothing to get excited about.

  • Stayed: December 2013, travelled as a couple
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Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda C, General Manager at Best Western Plus Cambridge Hotel, responded to this reviewResponded 21 January 2014

Good Afternoon Debbie,
Thank you for taking the time to share your feedback regarding your recent stay. I apologize for the slow flushing toilets and have passed on the information to our maintenance department. Although we do offer a large selection of items for our breakfast, we unfortunately do not have a restaurant and full kitchen on property and therefore are limited to what we can offer our valued guests.
We hope that you will consider staying with us again the next time you're in our area.
Sincerely,

Lynda Campbell
General Manager

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Reviewed 15 December 2013

We needed a last minute reservation for a funeral and the Best Western Plus in Cambridge Ontario filled our need. The hotel's location was close to where we needed to be. We got a comfortable room at a great price. The bed was the most comfortable bed we've ever slept in at a hotel. The buffet breakfast was excellent, with it's hot eggs and breakfast sausage, waffle station, breads, muffins, cereals, juices and delicious VanHoutte coffee. The staff was wonderful too. Thanks so much for helping make a difficult time easier.

  • Stayed: December 2013, travelled with family
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1  Thank ConnieKiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda C, General Manager at Best Western Plus Cambridge Hotel, responded to this reviewResponded 17 December 2013

Thank you for your feedback. We were happy to do whatever we could to help you through a difficult time. We look forward to seeing you again, hopefully under better circumstances.

Sincerely,

Lynda Campbell
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Cambridge Hotel

Address: 730 Hespeler Rd, Cambridge, Ontario N3H 5L8, Canada
Phone Number:
Region: Canada > Ontario > Region of Waterloo > Cambridge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Cambridge
Price Range: £61 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Cambridge Hotel 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Best Western Cambridge
Cambridge Best Western
Best Western Plus Cambridge Hotel Ontario

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