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“Great family enviroment.....”

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Holiday Inn Guelph Hotel & Conference Centre
Ranked #4 of 13 Hotels in Guelph
Certificate of Excellence
Pickering, Canada
Level Contributor
3 reviews
“Great family enviroment.....”
5 of 5 bubbles Reviewed 20 May 2014

We booked this hotel for the family to attend a dance competition for my daughters in Guelph. The hotel was "as advertised". Very family friendly, the rooms were clean (luckily because my wife's very picky) and food was great. We opted for the 3 connecting rooms with the hospitality suite in between the two sleeping rooms and if you have a family of more than 2 I would highly recommend it. Finally the location was good....that said you can get to just about anywhere in Guelph in about 15 minutes. Enjoy!

Room Tip: If you're a family..get the 3 adjoining rooms. Well worth it!
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BirdmanAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review, 21 May 2014
We are thrilled to hear that you enjoyed your stay at the Holiday Inn Guelph Hotel and Conference Centre and would like to thank you for leaving a glowing review. We will look forward to your next stay with us.
Sincerely,
Mandy Marsh
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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294 reviews from our community

Traveller rating
    130
    74
    55
    21
    14
See reviews for
100
46
13
85
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Level Contributor
103 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 13 May 2014

tried this hotel
overall ok
clean rooms
good service from all employees
daily breakfast was included in my rate and was at the hotel restaurant
sometimes it was a buffet, sometimes it was a sit down and order breakfast
could have a better selection with the buffet at times
also ate dinner one night at the hotel restaurant and the meal was ok
big issue for me was the firmness of the beds
too firm for me
the staff was very helpful. they let me check out 2 more rooms with different beds.
alas all were too firm. moved once.
very appreciative of the ability to change beds to see if it would be better
location across from the mall and grocery store.....metro
very good sized pool but didn't get to try it
laundry machine available

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FredShuuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review, 14 May 2014
We are glad to hear that you enjoyed your stay and hope you will continue to stay at the Holiday Inn Guelph Hotel and Conference Centre.

Sincerely,
Mandy Marsh
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 10 May 2014

stayed one night, front desk was not that friendly. elevators are very slow. room is small. I would not rate this over comfort inn or similar hotels. property location is very good as adjacent to mall.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sktoronto99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review, 12 May 2014
Your feedback is welcome. Although we are always disappointed to hear that someone’s stay was not to their satisfaction, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. May I offer you my sincere apologies on this occasion. I do hope that you will provide us with an opportunity to meet your expectations in the future and reinstate your confidence with us.
Sincerely,
Mandy Marsh
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
255 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
4 of 5 bubbles Reviewed 5 May 2014

I wanted to rate this property as 3.5 stars (based on some issues that could be improved),but TA doesn't have that rating
We stayed for (3) nights in an upper outside facing room
The location is very good - adjacent to a mall and a beautiful walking trail

The decor and layout of the property is good
There is only (1) single elevator and the stairs are narrow

Our room was medium sized with one single queen sized bed

Features of the room
+ The room was very sound-proof (room to room) - (looks like concrete construction)
+ Very clean
+ Good quality towels
+ Good air conditioning
+ Comfortable bed
+ Medium sized (empty) refrigerator
+ Coffee maker with free coffee
+ Nice flat screen with good channel selection
+ Real coffee mugs
+ Free Wired internet fast enough to stream Netflix (WiFi not as strong) - Note: we took the basic free option internet and it was fast enough when wired
+ You can open a window to the outside (unlike current Holiday Inn Express design)

- Bed seemed small for queen size
- No safe in the room
- The bathroom was very small with little counter space
- Bathroom amenities skimpy for (2) people (one tiny shampoo bottle per night)
- Pay-per-view not working
- No kettle (although when we asked, they brought one up)
- Flimsy plastic drinking glasses
- Gym appears at bit neglected (broken weight machine and water dispenser not working for the 3 days we were at the property)

Room Tip: The absolute quietest room would be on the 5th floor outside facing, end of hall on the North end of...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deathracer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review, 6 May 2014
Thank you for your feedback. All reviews are taken into consideration by management to identify areas of improvement. We are pleased that you enjoyed your overall stay and hope for the opportunity to welcome you back.
Sincerely,
Mandy Marsh
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oshawa
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 7 April 2014

On behalf of the Hoofers Performing Arts competitive team families we would like to thank you and your staff for the excellent service you provided to us. The facilities were in excellent shape, the staff accommodating and the use of the Wellington room was indispensible in making the weekend a resounding success.

We look forward to booking with you again next year.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vranaone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review, 9 April 2014
The Holiday Inn Guelph Hotel and Conference Centre is thrilled that we were able to exceed your expectations. We appreciate you taking the time to leave a recommendation of our property and we do hope that you will return on your next trip to Guelph.
Sincerely,
Mandy Marsh
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Canada
1 review
5 of 5 bubbles Reviewed 31 March 2014

Stayed here for 2 nights. No words to explain how wonderful the people here are. Starting from check in until check out everything was fantastic. The front desk staff responded to all our needs quickly and promptly. Rooms are clean, neat and spacious enough. All staff are wonderful and really care about the guests. Enjoyed the buffet breakfast too. Will definitely stay here whenever we are in Guelph.

Room Tip: Rooms facing the mall are better.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review, 1 April 2014
The Holiday Inn Guelph Hotel and Conference Centre appreciates you taking the time to review our property. We are pleased to know that our property suited you and that you were well attended by our staff. We hope for the opportunity to welcome you back soon.
Sincerely,
Mandy Marsh
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guelph, Canada
1 review
5 of 5 bubbles Reviewed 30 March 2014

Stayed this past weekend for a tournament and had a great time. Front desk accommodated our needs with our room so everyone had a great sleep. Requested extra towels and were delivered really quickly. Restaurant very busy and service and food very good. Would stay again.

Room Tip: Rooms overlooking pool very convenient when travelling with kids.
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WCarole2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday_Inn_Guelph, Manager at Holiday Inn Guelph Hotel & Conference Centre, responded to this review, 1 April 2014
Thank you for taking the time to review the Holiday Inn Guelph Hotel and Conference Centre. We are glad you were able to enjoy all our hotel has to offer.

Sincerely,
Mandy Marsh
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Guelph Hotel & Conference Centre

Property: Holiday Inn Guelph Hotel & Conference Centre
Address: 601 Scottsdale Dr, Guelph, Ontario N1G 3E7, Canada
Phone Number:
Region: Canada > Ontario > Guelph
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Guelph
#6 Business Hotel in Guelph
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Guelph Hotel & Conference Centre 3*
Number of rooms: 136
Official Description (provided by the hotel):
We are ideally located close to all major arteries, and a short distance from: University of Guelph campus Linamar Monsanto Mandel Scientific Cargill Nestle Waters OMAFRA Syngenta CFIA Semex The Cooperators Eli Lily Sleeman Breweries Danby Hitachi Owens Corning Bayer Crop McNeil Consumer TC Industries Tiger Drylac Denso Skyjack ... more   less 
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Also Known As:
Holiday Inn Guelph Hotel And Conference Centre
Guelph Holiday Inn
Holiday Inn Guelph Hotel & Conference Centre Ontario, Canada

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