The front desk staff was completely rude. We paid for our room with Airmiles and had a confirmation email. They said the had the room booked but there was a problem with the payment from Airmiles...they have us the run around and made us feel like it was somehow our fault. It took almost 30 minutes to get checked in, she charged us extra for a third person and then gave us a room with one bed, back down we had to go to get a new room.
Then after leaving and coming back a few hours later there was absolutely no parking! Cars were even parked in the fire zone out front. Very poor planning when they built a hotel this size with limited parking.More
- Free Wifi
- Free Parking