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“Awesome Service!!!”

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Holiday Inn Express & Suites - Guelph
Ranked #7 of 13 Hotels in Guelph
Reviewed 3 July 2014 via mobile

Checking in after a long day of travel was made simple by Amir Khan! Very welcoming and professional accommodations are outstanding! Very relaxing surroundings safe and quiet neighborhood location. Will continue to visit this location as many times possible.

Stayed: July 2014
Thank SkitzO M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this reviewResponded 7 July 2014

Dear Guest,

I am glad that you enjoyed your stay and the services we provide at the Holiday Inn Express. If there is anything we can do to make your stay better please let us know. If you have any questions or need help with future reservations please feel free to contact me anytime.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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67 - 73 of 176 reviews

Reviewed 23 June 2014

Have stayed here for quite some time, very clean and quiet.
Staff helpful and friendly, close to restaurants and a great
breakfast. Rooms have been recently renovated. Amir checks you
in in record time.

  • Stayed: June 2014, travelled on business
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1  Thank Brent A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this reviewResponded 24 June 2014

Dear Guest,

Thank you for taking the time to fill out this survey. We really do appreciate hearing from our valuable guests. I will be sharing this with all our staff so they know how they are doing. If you ever have any questions or need help with future reservations please feel free to contact us anytime.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

Me and my wife stayed at this hotel, very warm welcome big smile on face agent Amir just made our day by making us smile and he made sure to take care of each and everything we need. Loved the pool very good experience very good value for the money we spend will definitely come back

  • Stayed: May 2014
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Thank SFamily_121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this reviewResponded 24 June 2014

Dear Guest,

I am so glad that our customer service is top notch. I have shared this review with all the staff and they all appreciate the acknowledgement. We certainly look forward to serving you again in the near future. If you have any questions or concerns please feel free to contact us anytime.

Sincerely

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Reviewed 19 June 2014

Had the best stay ever at the holiday inn express! The lobby and my suite were top notch! Very clean! The staff was so so friendly!! Amir helped me find a room as soon as i walked in and took him a second to check me in and make me feel at home! The pool was very clean! And also the hot tub was clean! As crabby joes is just across the street i could walk to dinner! And breakfast at the hotel was amazing! With a insant pancake maker was awesome!! I had a great stay!

  • Stayed: June 2014
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1  Thank Businessspinner5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this reviewResponded 20 June 2014

Dear Guest,

Thank you for taking the time to give us this positive review. We always enjoy hearing from our valuable guests. I will be sharing this with all the staff. If you ever need help with future reservations or just have questions about the hotel please feel free to contact us anytime.

Sincerely,

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Reviewed 18 June 2014

Hotel was clean and comfortable! The room was nice and big and exactly what we needed to have as we were there for a dance competition. Hotel also has a nice pool and hot tub.
Karim was awesome to deal with!

Room Tip: Suite rooms are nice and big!
See more room tips
  • Stayed: April 2014, travelled with family
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1  Thank JodieR198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this reviewResponded 20 June 2014

Dear Guest,

I am glad that you enjoyed your stay for the swim tournament. Thank you for taking the time to fill out the survey letting everyone know about your enjoyable stay. If you ever have any questions or need help with future reservations, please feel free to contact us anytime.

Sincerely,

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Reviewed 29 May 2014

After a somewhat stressful day, our coming to this hotel was just what we needed! We usually stay at another hotel, but I was not happy with our treatment by the front desk, so we came to this hotel. Amir Khan, the guest service agent, was very helpful - and Funny! He was able to relieve our stress and put smiles and laughter back into our day :) The room was fabulous and breakfast was great. Thank you for a great stay - we will be back!

  • Stayed: May 2014, travelled on business
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Thank Carol J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this reviewResponded 30 May 2014

Dear Guest,

I am very pleased that Amir was able to make your day. We really do enjoy serving all our valuable guests. I am very happy that you liked everything, and will be sharing this review with all the staff. If you ever have any questions or need help with future reservations please feel free to contact us anytime.

Thank You!

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Reviewed 28 May 2014

I stayed at the hotel one Saturday since my wife was having surgery and I needed a place to stay. When I reserved the room, I also became an IHG Rewards member, and that was mentioned when I checked in. Facility and room were very clean and the bed was comfortable. Staff was also top notch, namely Amir and Clara at the desk, and the person who supervised the breakfast buffet. The buffet was well stocked with plenty of choices, but my favourite was the hot pancake dispenser. Would definitely stay here again if I'm in Guelph.

Room Tip: Bring a lot of change if you want to use the vending machines, since they don't take bills.
See more room tips
  • Stayed: May 2014, travelled solo
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2  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean M, Manager at Holiday Inn Express & Suites - Guelph, responded to this reviewResponded 30 May 2014

Dear Guest,

I am very happy to hear how much you enjoyed the service you recieved and the free breakfast that was offered. I will be sharing this review with all the staff to let them know what a great job they are doing. If you ever have any questions or need help with future reservations please feel free to contact us anytime.

Thank You!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites - Guelph

Address: 540 Silvercreek Parkway North, Guelph, Ontario N1H 6N3, Canada
Region: Canada > Ontario > Guelph
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Guelph
#7 Business Hotel in Guelph
Price Range: £85 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites - Guelph 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
The Smartest Choice among Guelph, Ontario Hotels Welcome to the Holiday Inn Express Hotel & Suites Guelph, the best hotel for guests in town for a Guelph vacation or business trip. In addition to a great location, our affordable hotel offers every modern comfort and convenience necessary for a memorable stay, including free high-speed Internet access in each of our spacious rooms. Many guests appreciate our many amenities directed toward business-minded individuals. Our 24-hour business centre gives unlimited access to convenient fax, printer and copier services. In addition, guests looking to gather with colleagues or business associates can meet in our boardroom for a seminar, presentation or other event. The perfect Guelph vacation is anchored at the Holiday Inn Express Guelph. Our hotel's location just outside the center of the city lets guests avoid the sometimes hectic downtown area, while still offering quick access to all the local attractions, including the Church of Our Lady, museums, Wings of Paradise, and beautiful parks. Plenty of on-site amenities keep guests entertained and relaxed, including our indoor pool, whirlpool and fitness centre with state-of-the-art equipment. With our free Express Start Breakfast Bar every morning to fuel your long day of sightseeing or meetings, there's no better hotel in Guelph for a vacation or business trip. Look forward to your Smart Stay at the Holiday Inn Express hotel in Guelph. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Guelph
Holiday Inn Express Guelph
Holiday Inn Guelph
Guelph Holiday Inn
Holiday Inn Express & Suites - Guelph Ontario, Canada

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