The hotel is clean,nice and new but a few things prompted me to write this review.
We stayed two nights and on the first night after pulling back the sheets it looked like the bed was not made properly and gave the impression that the bed had not been changed. It looked like there was a king size fitted sheet on a queen bed and the sheet was not even tucked in properly.
The next morning, we forgot to put the DND sign out and went out for breakfast and came back to the housekeeper working on our room. She saw us and rushed to finish even though we suggested she come back later - we were flatly told that was not possible.
Next day, we were attending a small pre-wedding reception and there were not enough plates or napkins available for all. The attendant only appeared once and did not clean up or refill the dishes and napkins.
Later that day, I used the public washroom and it was clean and all but both towel machines were not functioning - no hand dryer was present so toilet-paper it was.
The food at the wedding reception was good but service was somewhat lacking as if you needed something there was not someone you could easily call upon.
One thing that always irks me and so many restaurants and halls do is that they use the same thermos container for tea and coffee and the tea ends up tasting like coffee - really puts a bad ending to an otherwise good meal.
- Official Description (provided by the hotel):
- Built to meet the needs of business / leisure travelers and local companies looking for larger meeting and banquet venues, the new Delta Guelph Hotel and Conference Centre, a 148 deluxe room hotel, at the corner of Stone Road and Gordon Street. Located in the 12-hectare University of Guelph Research Park, across from the University of Guelph. ... more less
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- Also Known As:
- Delta Hotel Guelph
- Guelph Delta
- Delta Guelph Hotel And Conference Centre Ontario, Canada