It was the coldest day of the year and the lobby was COLD. The front desk looks awful as I guess they are remodelling. People in the lobby were wearing coats and sweaters and the staff had a portable heater behind them. We were given the wrong room number on the card with the keys so it was a trip to the 9th floor to find out we had to go back, get new keys and go to the 4th floor which was our assigned room. Guess where our room was--directly opposite the elevators and the hotel was only ⅓ full. Why not give this room out last instead of first as it is noisy with people getting on and off the elevator .
NEXT we could not get the TV remote to work. The maid tried to help by giving us a remote from the adjacent room but it still would not work. Maintenance was called and after a while he was able to come back with a remote that would work with our TV.
The room was nice, great sheets and bedding. It appears the hotel is getting tired but still a good place to stay. We were thankful for indoor parking (extra charge) with the extremely cold weather.
The next mooring going back to the lobby it still had not warmed up. I expect to be comfortable in a hotel lobby and you needed a coat or jacket in this one.
- Official Description (provided by the hotel):
- Sheraton Hamilton Hotel is near Copps Coliseum, the Hamilton Convention Centre, Hamilton Place, Standard Life office tower, and government offices. Our hotel is between Toronto and Niagara Falls. ... more less
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- Also Known As:
- Sheraton Hamilton Hotel Ontario, Canada
- Hamilton Sheraton