We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Absolutely terrible stay. Make sure you read reviews before staying here! The place should be closed down!”
Review of Airport Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Airport Inn
Ranked #16 of 20 Hotels in Hamilton
Reviewed 25 July 2014

I unfortunately had to stay here because the marriott was booked solid and I must say I would have been happier sleeping in my vehicle! The building and rooms are extremely outdated! They say no pets yet my allergies were acting up like crazy plus the animal hair was visible on the chairs! The room smelled so bad and was pretty much falling apart in whatever corner you looked at! It was dusty. I'm just disgusted. To top it off the noise level is ridiculous! It sounded like elephants were upstairs dancing all night and I could hear the tv like it was in my room. Never ever stay here pay your hard earned money somewhere else. I am disgusted just appalled. What a terrible experience!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank MsRighteous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (258)
Traveller rating
Traveller type
Time of year
Language

35 - 41 of 258 reviews

Reviewed 23 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
1  Thank Dawn E
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded 9 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 July 2014

After reading the reviews we were very apprehensive to stay here. I must say the hotel is in dire need of renovations, but the room was clean, bathrooms were clean, and the continental breakfast wasn't too bad, although they never had any butter for the five days we stayed here. The air conditioning worked fine, and I never heard any noises from our room. I found the staff to be friendly, especially the young man at the front desk.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded 9 August 2014

Thank you for your review on your recent stay. We are pleased that your stay was satisfying. We are pleased that we did our good in providing you and your guests with a clean, comfortable and happy stay. Thank you for choosing our brand, we hope to see you once again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

First thing I encountered was a keycard that wouldn't work on the outside door to our room, yes you drive right up to your room, it's one of THOSE hotels, had to walk all the way around and open it from the inside, good thing the key card didn't work because the door was safety latched anyway, could barely get the door open for a big chair in the way, second thing I noticed was the smashed in lamp shade beside that chair, nice. Thirty year old carpet, doors that didn't latch, curtains open or A/C, that is your choice, yes, the curtains cover the in window A/C unit which could be easily push in for someone to gain access to your room, if the latches don't fail first and in the area this place is in the chances are high! Vending machine, product from the US with no french on the packaging, that's kind of illegal isn't it? Couldn't find an expiry date on the cookies I bought so they went in the trash. Bring some duct tape, you will need it so your plugs don't fall out of the wall sockets. The closed up boarded up restaurant at the front adds a nice touch, once a Hooters then a Manhattans...? Anyway, I think you get the picture...

Room Tip: I doubt there are any...
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank StevieOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded 9 August 2014

I want to take this opportunity to apologize for the poor service
you received during your stay at the Howard Johnson of Hamilton.
Your experience with our Howard Johnson was not the quality of service
that we have promised to provide to our guests. Our Howard Johnson
promise is something that we strive to deliver to every guest every
day. There is no excuse that our staff did not fulfill that promise in
your case. Please accept our apologies

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Kira B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded 11 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 July 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Cory M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded 11 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 June 2014

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Shirley M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HojoHamiltonON, General Manager at Airport Inn, responded to this reviewResponded 11 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travellers also viewed these Hamilton hotels
Courtyard Hamilton
#5 of 20 in Hamilton
273 reviews
Admiral Inn Hamilton
#8 of 20 in Hamilton
234 reviews
Show Prices
Show Prices
Show Prices
Visitors Inn
#6 of 20 in Hamilton
233 reviews
Downtown Hamilton
Homewood Suites by Hilton Hamilton Ontario
Downtown Hamilton
Days Inn Hamilton
Days Inn Hamilton
#14 of 20 in Hamilton
521 reviews
Show Prices
Show Prices
Show Prices

Been to Airport Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Airport Inn

Address: 1187 Upper James St, Hamilton, Ontario L9C 3B2, Canada (Formerly Howard Johnson Hamilton)
Region: Canada > Ontario > Hamilton
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #16 of 20 Hotels in Hamilton
Price Range: £40 - £47 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Airport Inn 2*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Travel Republic (UK), Ebookers, Cancelon and HotelQuickly so you can book your Airport Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Howard Johnson Hamilton Hotel Hamilton
Hamilton Howard Johnson
Airport Inn Hamilton, Ontario, Canada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing