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“Exceptional stay...”

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BEST WESTERN PREMIER C Hotel By Carmen's
Ranked #1 of 20 Hotels in Hamilton
Certificate of Excellence
Barrie, Canada
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Exceptional stay...”
5 of 5 bubbles Reviewed 10 November 2013

What a great hotel! Modern, luxurious, well equipped...worth the price!
Funky, modern decor...friendly, courteous staff...went far and beyond our expectations.
The night of our stay, the hotel was sold out. We had reserved a room with a king along with a pull out, but upon check in, the only room available was king alone. They quickly provided a cot and extra linens/blankets to our satisfaction.
The room itself surpassed our expectations. Clean, modern with state of the art luxuries: ipod docking station, flat screen tv with bluray player, kurig coffee maker, etc! The bathroom was clean, bright and spacious.
This amazing hotel even provided us with our own private shuttle to Copps Collesium, to and from an event.
The only downfall was the parking and noise level. Hotel was hosting a wedding, so upon our arrival there was no parking on property available, however there was ample parking (free) available across the street. You could also hear noisy wedding guests making it to their rooms and outside (we were located on the 3rd floor).
Will definitely stay here again!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 18 November 2013
Thank you so much for taking the time to share your experience with us and others Kathi B,

We appreciate your kind mention of our friendly team meambers and your appreciation for our modern decor. We are thrilled we were able to provide shuttle service to your event at Copps Collesium.

We do get very busy on the weekends and apologize for any inconvenience you experienced finding parking directly on site. We are fortunate to have an auxilery parking lot directly across the street for this reasson and are pleased it came in handy for you.

Please note while we do have an enforced no noise policy after 11:00 PM outside of our venues this cannot be enforced unless brought to our attention. Should you find this to be the case on your next visit, please do not hesitate to contact a member of our team 24/7 so it can be addressed immediately.

Warmest Regards,

Joe Mercanti
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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705 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Hamilton, Canada
1 review
5 of 5 bubbles Reviewed 4 November 2013

I stayed here with my boyfriend while we were in Hamilton and the experience was perfect. The room was very clean and well-equipped with extremely comfortable beds; a Keurig with two types of coffee and one type of tea was also available in our room. I liked the mid-century modern style of decoration, even though I found it to be gaudy in the best way because of my own personal pretentious bias. I promise that you will like it, however. The staff were welcoming, pleasant, and extremely helpful. They made sure that everything was running smoothly and efficiently, and I have never had such good customer service. I think this might be the best hotel in Hamilton.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kaeli T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 18 November 2013
Thank you for your review Kaeli T,

Everyone at the Best Western Premier C Hotel by Carmen's was so happy to hear that you and your boyfriend found your experience to be perfect. From our clean and well-equipped rooms to our extremely comfortable beds.

We look forward to your return.

Regards,

Joe Mercanti
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoney Creek, Canada
2 reviews
5 of 5 bubbles Reviewed 31 October 2013

This Hotel is amazing. I had stayed once before, my second visit was just a leisure visit. Baci Restaurant is amazing. We always order the steak, prices are reasonable. The front desk staff is super friendly. The bed is amazing.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Giuseppina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 18 November 2013
Thank you Giuseppina K for taking time out of your busy schedule to express your amazement with our property.

I will pass on your kind mention to the management and staff of Baci Ristorante our onsite Authentic Italian Restaurant; as well as your fondness for our well equiped friendly front desk team.

We look forward to having you stay with us in the near future.

Yours in Hospitality,

Joe Mercanti
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Canada
1 review
5 of 5 bubbles Reviewed 20 October 2013

Excellent accommodations and staff were very friendly. No complaints. Quiet and peaceful would recommend to people and would stay again. Also has restaurant on premises with amenities close by. Would recommend.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank C. L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 18 November 2013
Thank you for your review C.L,

We are happy to read you found your accomodations to be excellent and our staff very friendly.

Please come and see us again soon!

Regards,

Joe Mercanti
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Picton, Canada
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

This is the way a Best Western should be. Polite and helpful staff, excellent rooms, and a restaurant that is popular and of good quality. Our whole experience at this hotel which included a wedding reception was a pleasure.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Iqaluit03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 18 November 2013
Good Morning Iqaluit03,

Thank you for your review regarding your recent stay in Ontario's 1st Best Western Premier.

This designation enables us to provide our guests with the finest of accomodations and amenities and sets us to the highest of standards with the Best Western brand. The Carmen's Group has the same set of standards and with this collaboration are delighted you were able to experience this for yourself.

Warmest Regards,

Joe Mercanti
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
British Columbia
Level Contributor
83 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 4 October 2013

I was out of province and in need of 2 nights of accommodation. I had no idea where it was located as Hamilton is an enigma to me. After attending the Gem Show in Ancaster I taxied to the hotel. Tired and ready to find my resting place I landed in the "Capri".
The room was spacious and the bed was most comfortable. It was perfect as I captured a beautiful sunset after a rainy windy day. The restaurant food was very tasty for my palate. I tried the rabbit but found it sinewy but the palento was delicious along with the dips and freshly made buns. The restaurant provided fine dining as I enjoyed the butternut squash and shrimp cocktail with bruschetta. The hotel is new and fresh with a chic décore. I loved the free laundry services and complimentary fruit and cookies. The complimentary beverages didn't suit my tastes. Staff was extremely helpful. The Owner/manager could be friendly and welcoming to guests but I didn't like how he reprimanded the kitchen crew for some oversight in plain view of the dining room guests. Next time in the area I will choose this Hotel.

Room Tip: I had a room with the wedding/event patio 2nd floor. You could see the sunsets and it was very quiet...
See more room tips
  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TopazBritishColumbia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 18 November 2013
Thank you for your kind review TopazBritishColumbia,

It is great to read you enjoyed the Capri Suite and found it to be spacious and the bed most comfortable. We were equally delighted to read that you loved our free laundry services and complimentary fruit and cookies at the front desk.

Kindest Regards,

Joe Mercanti
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
52 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 2 October 2013

We work a lot in Hamilton, and used to make it a point to never stay in Hamilton when it came to hotels, as most of them are really bad... then someone turned me onto this place. This hotel is the best hotel in Hamilton HANDS DOWN, and one of the best hotels I've stayed at. Rooms are themed (for example, if you stay in the Stallone suite, all artwork will be Stallone as well as they will throw in a couple Blu-Ray movies of his for you to watch if you'd like). What a great concept !
Staff is always friendly, rooms are CLEAN, SPACIOUS, and SOOOOO COMFORTABLE ! Even on the road working you will feel like you're on vacation. My crew actually ask me when we are working in Hamilton next because they consider staying at this hotel to be a treat !
I can't say good enough things about the place, it's phenomenal !

Room Tip: For a few extra $$$, go for the room with Jaccuzi and Fireplace.
See more room tips
  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, Owner at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 18 November 2013
Thank you for your review Stephan S,

We are delighted you found our property to be the best hotel in Hamilton and one of the best hotels you have stayed at. We were also happy to read you thoroughly enjoyed the Stallone suite from the artwork to the Blu-Ray movies. Sly Stallone stayed in that very room when he visited.

We hope your business brings you and your colleagues back to us soon.

Sincerely,

Joe Mercanti
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PREMIER C Hotel By Carmen's

Property: BEST WESTERN PREMIER C Hotel By Carmen's
Address: 1530 Stone Church Rd E, Hamilton, Ontario L8W 3P9, Canada
Phone Number:
Region: Canada > Ontario > Hamilton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 20 Hotels in Hamilton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN PREMIER C Hotel By Carmen's 3*
Number of rooms: 52
Official Description (provided by the hotel):
Hamilton's first luxury boutique hotel welcomes you! The BEST WESTERN PREMIER C Hotel by Carmen's offers you the modern conveniences of home in a comfortable and classic setting. Your hotel experience will be enhanced as you embrace a touch of Italian culture. All of our rooms and suites are themed after Italian icons and cities including Frank Sinatra, Sophia Loren, Vince Lombardi, Leonardo Da Vinci, and Venice. Custom artwork featuring these personalities and cities define each room. ... more   less 
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BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario, Canada

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