We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great place but a TV overload”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Premier C Hotel By Carmen's
Ranked #1 of 20 Hotels in Hamilton
Certificate of Excellence
Wigan, United Kingdom
Level Contributor
116 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Great place but a TV overload”
Reviewed 22 August 2014

We stayed here for 2 nights prior to returning to the UK.
The location is out of town which suits us and close enough to Long Point Nature Reserve and the Niagara Winelands for day trips out. It was also only a short straight forward drive to Toronto airport from here. Another bonus with regards to the location for us as birders was the close proximity of a conservation area which we explored in the early evening. Very pleasant.
The hotel is modern, impressive and the rooms are themed - we had the 'Mario Lanza' room which was luxurious, exceptionally well maintained and very interesting. Good job they didn't put us in the 'Madonna' room - I wouldn't have slept!!!
The staff were very professional and helpful making our arrival and departure painless.
The first night we ate on site at their Italian style restaurant. The staff gave an exceptionally high standard of service, particularly our waiter Dieter, and the menu and wine list were very comprehensive. The food was excellent.
However, the atmosphere of the restaurant was completely RUINED by the presence of FIVE (yes 5!) TV sets which were all showing the football world cup which we had absolutely no interest in whatsoever. There were even TVs in the lifts (elevators) which was even more unneccessary and several located elsewhere in the foyer and over the stairs. I cannot see the point of this as it is a complete waste of energy resources and most of the people there were, like us, completely ignoring them. This preponderance of TVs really undermined this top rate hotel which I woud otherwise have given an excellent rating.
The following night we ate out which was a shame as we'd have been quite happy to eat at the in house restaurant again. Basically, the TVs drove us out.
We were also meeting a friend from Kitchener later that evening at the hotel so we sat outside even though the evening became a little cool. Conversation would have been near impossible inside with so much TV distraction.
Overall we might consider staying here again because in all other respects it is a superb hotel and at least we know what to expect!

Room Tip: Because the rooms are themed it might be a good idea to ask for a specific artiste of your choice if...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GiffLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe M, Owner at Best Western Premier C Hotel By Carmen's, responded to this review, 29 August 2014
Thank you for your honest review GiffLancashireUK ,

We were happy to read you found our location to suit your needs.

We were equally pleased to see you ejoyed the Lanza Mini Suite and found it to be luxurious and exceptionally well maintained.

I also appreciate your kind words regarding our dedicated, professional team members.

We were sorry to read your personal taste did not enjoy ourTV's throught. We hope you decide to join us again in the near future.

Regards,

Joe Mercanti,
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

726 reviews from our community

Traveller rating
    579
    107
    16
    13
    11
See reviews for
214
221
35
178
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Kitchener, Ontario, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 August 2014

My wife and I stayed at this hotel when we were attending to her father in Hamilton General hospital. The hotel room was very clean,abundant towels and comfortable bed. The distance to the hospital was not far and only the construction of 2014 slowed the commute( once the project is complete it will be only a 10-15 min. trip to get there. The hotel was clean, quiet and well maintained. We would stay here once again if ever the need arose to stay in Hamilton overnight.

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Kitchenerjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe M, Owner at Best Western Premier C Hotel By Carmen's, responded to this review, 29 August 2014
Thank you for taking the time to post a review Kitchenerjoe,

We extend our best wishes to your Father-in-law for a speedy recovery and hope our property and services were some comfort during this time.

We hope we get another chance to be your hosts on a more favorable trip.

Kindest Regards,

Joe Mercanti,
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alliston, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2014

I've stayed in A LOT of hotels over the past two years while I've been working overseas. This hotel is right up there with the best ones I've stayed in. The room was spotless, very tastefully decorated, and modern in appearance.
I also happened to be at the hotel for a wedding and can say that the rooftop patio area is a fantastic spot of enjoy a drink and hopefully take in a nice sunset.
I highly recommend this hotel if you're in the area.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank JamieHarnish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe M, Owner at Best Western Premier C Hotel By Carmen's, responded to this review, 29 August 2014
Thank you for your heartfelt review JamieHarnish,

It certainly means alot coming from a seasoned traveller like yourself.

We ae delighted our Best Western Premier branding lived up to it's name. We were equally happy to read since you were attending a wedding that we were hosting you were also able to experience and enjoy our rooftop patio.

Yours in Hospitality,

Joe Mercanti,
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 August 2014

This was the best experience of any hotel I've stay in in a long time. The room was large and clean with all new equipment. The staff was very friendly and efficient. I've stayed at other places that cost twice as much and were not half as nice. Best Western just moved up another notch with my wife and I.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank patricks201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe M, Owner at Best Western Premier C Hotel By Carmen's, responded to this review, 29 August 2014
Thank you for sharing your recent experience with us and others patricks201,

We were so happy to read you enjoyed your stay and experiences while staying in Ontario's 1st Best Western Premier and Hamilton's 1st luxury butique hotel.

We hope to see you again in the near future.

Kindest Regards,

Joe Mercanti,
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
windsor, Canada
2 reviews
Reviewed 19 August 2014

This place is fantastic and is in a good location off the main roads It Also has a great fittnes room, pool and resturant. Each room has its own unique decor . The staff is very professional and friendly to and willing to help with any need you may have.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Adolf F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe M, Owner at Best Western Premier C Hotel By Carmen's, responded to this review, 29 August 2014
Thank you for posting a review Adolf F as well as your loyalty to our property.

We are delighted to know you are thoroughly enjoying the Premier Life offered to you and all our guests.

We look forward to your continued visits.

Joe Mercanti,
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 18 August 2014

My family and I stayed there for three days and everthing was great!! The pool and hot tub was very clean. Everything in the room was neat and organized and our stay was quiet and peaceful! The staff were very kind and always greeted us with a smile. Great service all round!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharon7777777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe M, Owner at Best Western Premier C Hotel By Carmen's, responded to this review, 29 August 2014
Thank you for your review sharon7777777,

We are so happy to read that you and your family enjoyed all that was offered and experienced during your 3 day visit.

Please come again soon!

Sincerely,

Joe Mercanti,
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2014 via mobile

Had a great stay here. Room was modern clean and spacious. Close to restaurants. The pool was clean and quiet, so it was enjoyable to use. Nice touch to include free DVD movies that are in line with the theme of the room. Would stay here every time I was near Hamilton.

Stayed August 2014, travelled with family
Helpful?
Thank Burns A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe M, Owner at Best Western Premier C Hotel By Carmen's, responded to this review, 29 August 2014
Thank you for sharing your thoughts with us and others Burns A,

I am delighted to read our Premier standards were delivered and appreciated so favourably during your recent stay and were able to enjoy the free in room corresponding DVD movie.

We look forward to your return.

Sincerely,

Joe Mercanti,
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hamilton hotels
Downtown Hamilton
Homewood Suites by Hilton Hamilton Ontario
Downtown Hamilton
Sheraton Hamilton Hotel
Sheraton Hamilton Hotel
#4 of 20 in Hamilton
673 reviews
Downtown Hamilton
Staybridge Suites Hamilton - Downtown
Show Prices
Show Prices
Show Prices
The Barracks Inn
#1 of 2 in Ancaster
75 reviews
Admiral Inn Hamilton
#8 of 20 in Hamilton
221 reviews
Visitors Inn
#5 of 20 in Hamilton
224 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Premier C Hotel By Carmen's? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Premier C Hotel By Carmen's

Property: Best Western Premier C Hotel By Carmen's
Address: 1530 Stone Church Rd E, Hamilton, Ontario L8W 3P9, Canada
Phone Number:
Region: Canada > Ontario > Hamilton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 20 Hotels in Hamilton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Premier C Hotel By Carmen's 3*
Number of rooms: 52
Official Description (provided by the hotel):
Hamilton's first luxury boutique hotel welcomes you! The BEST WESTERN PREMIER C Hotel by Carmen's offers you the modern conveniences of home in a comfortable and classic setting. Your hotel experience will be enhanced as you embrace a touch of Italian culture. All of our rooms and suites are themed after Italian icons and cities including Frank Sinatra, Sophia Loren, Vince Lombardi, Leonardo Da Vinci, and Venice. Custom artwork featuring these personalities and cities define each room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Priceline, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Best Western Premier C Hotel By Carmen's reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier C Hotel By Carmen's Hamilton, Ontario, Canada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing