Upon walking into our room i saw some snacks on the counter in the kitchen which was nice amenities, likely for a charge although the bananas gave me pause. Into the bedroom it was spacious and nice and on the bed were some brochures nicely laid out with a small tablet computer. They give out computers here? I turned around and saw a back pack on the floor and a wallet on the dresser.... Yikes!
Back to front desk.. The guy there says oh I have you someone's room in error.. Here's a new room. Oh okay and what if I was the type to see an opportunity take the computer, wallet or cash in it as well, and look plead innocent?? The point here is yes people make errors but as guests we need to remember how easy this can happen. Lock up all of your valuables people. I was in there for less than 5min - more than enough time to clean them out.. Don't leave anything out that you wouldn't miss, just in case. The guy at the front may have been new, he did not seem to know how to book guests in, multitask, deal with a ringing phone and two people on line.. I sure hope this was an exception not a rule there of the service.
The other not cool thing was the feathers in the bed linens pillows etc, I'm allergic and there was apparently no alternative. Plus how cruel is that anyway? Has the hotel seen how the feathers come to be? Horrifying. Why not offer something hypoallergenic and cruelty free?
Other than that the plus side:
Kitchens full fridge
Good location despite a somewhat quiet city
Rates are ok ask for better
About equal to hotels on Front street in downtown toronto.
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