We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“"home away from home"” 4 of 5 bubbles
Review of Courtyard Hamilton

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Courtyard Hamilton
Ranked #7 of 20 Hotels in Hamilton
Certificate of Excellence
Boston
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“"home away from home"”
4 of 5 bubbles Reviewed 25 April 2014

very clean nice staff & new restaurant with good food and good service although they do not have
room service the tv's in the booths were very delightful once a month our "home away from home"
-nice pool & jacuzzi & exclusive court yard

Room Tip: 4th floor is considered THE QUIET FLOOR = ) jacuzzi suites are available
See more room tips
  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Murph Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, 6 May 2014
MurphBoston,
We’re thrilled to be your home away from home and thank you for writing a review from your experience with us at Courtyard Hamilton. It’s great to receive your kind comments regarding our clean hotel, friendly staff, and variety of amenities. We appreciate you choosing to stay with us and we hope to welcome you back again soon. Thanks again.

Kind regards,
Brian Lubbers, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

227 reviews from our community

Traveller rating
    69
    110
    29
    7
    12
See reviews for
69
46
27
58
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Barrie, Canada
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 5 April 2014

My husband and I were in Hamilton as he was running the 'Around the Bay 30k' run. Most of his group were staying in the downtown area but our hotel was up the mountain further out. The area seemed to be more a more residential and shopping area but all of a sudden on the main street there was the Courtyard Marriott.

When we entered the lobby we were quite surprise. It is a huge area, modern, trendy and really welcoming. The restaurant/bar area was really attractive so our first impression was great. And, the front desk staff were very friendly.

Our room was on floor 2R. Again, much nicer than we were expecting..very clean, modern and tastefully decorated and the bathroom really nice. Bed was very comfortable.

Later that night after dinner we went back to the hotel and had a glass of wine while watching t.v. from some very comfortable arm chairs. Very relaxing and much nicer than being crammed onto a bar stool in a 'regular' hotel bar area. Bar staff very friendly.

Breakfast was really good, and the booths with their own t.v. was a great idea. Reasonably priced as well.

All in all, a really good experience and if we went back to Hamilton we wouldn't think twice about staying there again.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, 15 April 2014
Kim S,
Thank you for your review! We hope your husband had a great time running the "Around the Bay 30k" and we appreciate you selecting Courtyard Hamilton to serve your hotel needs. We're pleased to know our clean accommodations and friendly service made for such a comfortable stay. We hope to have you both as our guests again in the future. Thank you again for your review.

Kind regards,
Brian Lubbers, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 March 2014 via mobile

The renovations that have been done to this property are spectacular. It has the feeling of a 5 star, even tho they are a category 3. The rooms are spacious, warm, comfortable and works well for any traveller.

The wifi in the room is strong and there are 3 networks to choose from. Warm and welcoming staff at this hotel as soon as you arrive. Eagerness to assist all of their guests.

I really appreciate having walked into this hotel enjoyed my stay from service to building maintenance. This is why Marriott has such loyal guests.

Stayed March 2014, travelled as a couple
Helpful?
Thank Diggy6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, 6 April 2014
Diggy6,
Thank you for sharing feedback on our renovations updates and the comfort you experienced at Courtyard Hamilton. Our dedicated staff is committed to guest satisfaction and eager to please. We appreciate your loyalty to our brand and hope you’ll visit us again soon. Thanks again.

Sincerely,
Brian Lubbers, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrie, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 23 March 2014

Although this hotel is clean and well taken care of,there are a couple of points that take away from the over all stay.This place has a new restaurant that just open, while construction was on they did have complimentary breakfast available. As a group staying there for work and have to be on the job site at 6:30 am, this was not ready till 6 am. The restaurant is open now and it does not open till 6 am either. they do not accommodate their guest very well. As a group that has been staying there for over three months, some of us are not happy. You can get a coffee at $2.80 for a large Starbucks brand ( worst coffee ever ) before 6 am but they are not happy to do it for you. Happy guests makes for return guests.

  • Stayed March 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Dallas I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, 25 March 2014
Dallas I,
Thank you for sharing feedback from your stay. Your satisfaction is important to us and we're very sorry for your disappointment in our breakfast service hours. We value your business and hope to speak with you directly regarding your experience. Please contact me at your earliest convenience to further discuss so we can work towards a suitable resolution. Thank you again for writing.

Sincerely,
Brian Lubbers, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lacombe, Alberta, Canada
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 9 March 2014

Nice clean and quiet even during renos.ask about the cost of Breakfast it was $13. I booked rooms for my wife there on priceline and got them for about $75 US so try bidding to save money but no guarantee you will get this hotel. We'd stay here again

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LacombeFamily12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, 12 March 2014
LacombeFamily12,
Thank you for sharing your experience with us at Courtyard Hamilton. We're happy to hear you enjoyed a quiet stay and would return for future visits. We hope to see you again soon. Thank you again for writing.

Sincerely,
Brian Lubbers, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sault Ste. Marie, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 9 March 2014

This hotel has been recently renovated, and the restaurant was still being renovated in early March 2014, but was close to done. It is a very nice facility with a small pool, exercise room, moderate sixed TVs, free newspapers and Wifi, and a good breakfast that is not too expensive. The staff is efficient, the rooms large and well-appointed and of course very clean after the reno.

The only aspects that bothered us were that the doors closed very noisily and were not good at muffling any hall noises. They actually charged for local telephone calls -

Room Tip: Stay away from the staircase doors because of noise. The 4th floor is "dedicated quiet".
See more room tips
  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Business155012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, 12 March 2014
Business155012,
We appreciate your feedback and thank you for writing a review from your stay at Courtyard Hamilton. It's great to receive your compliments regarding our renovation updates, and we're glad our hotel and amenities were well suited for your travels. I apologize for the noise disturbances you encountered during your stay. We value your business and hope to welcome you back in the future. Thanks again.

Sincerely,
Brian Lubbers, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brampton, Canada
Level Contributor
134 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 3 March 2014

we were able to check in early which was very much appreciated. The room was nice and clean. the bed was very comfortable. Internet connection was great. Emily and Amanda at the front desk were helpful in getting billing issues straightened out. The hotel was not noisy at all despite the renovations that were going on. Parking was at a premium in the daytime because of meetings but only because of the snow that was piled up around the parking other wise there was lots of parking at night even with 5 buses there.

there were only two small things wrong - 1 was that we found tiny ants in the bathroom on the third night of our stay and 2. the shower door would not close properly.

we will stay here again for sure.

Room Tip: book early as rates very due to the number of sporting events held in Hamilton
See more room tips
  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 2011taurus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review, 10 March 2014
2011taurus,
We appreciate hearing feedback from your visit to Courtyard Hamilton. It’s great to know you enjoyed a comfortable stay and found our hotel well suited for your travel needs. I look forward to sharing your comments with Emily and Amanda on their helpful service and thank you for recognizing their efforts. We apologize for the issues you encountered in your room and assure you that these concerns have been addressed with our staff in order to prevent future occurrences. We look forward to your next visit and thank you again for writing.

Sincerely,
Brian Lubbers, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hamilton hotels
Downtown Hamilton
Homewood Suites by Hilton Hamilton Ontario
Downtown Hamilton
Sheraton Hamilton Hotel
Sheraton Hamilton Hotel
#4 of 20 in Hamilton
4.0 of 5 bubbles 627 reviews
Show Prices
Show Prices
Show Prices
Visitors Inn
#6 of 20 in Hamilton
4.0 of 5 bubbles 217 reviews
Downtown Hamilton
Staybridge Suites Hamilton - Downtown
Admiral Inn Hamilton
#8 of 20 in Hamilton
4.0 of 5 bubbles 206 reviews
Show Prices
Show Prices
Show Prices

Been to Courtyard Hamilton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Hamilton

Property: Courtyard Hamilton
Address: 1224 Upper James St, Hamilton, Ontario L9C 3B1, Canada
Region: Canada > Ontario > Hamilton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 20 Hotels in Hamilton
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Hamilton 3*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Marriott, Travel Republic (UK), Ebookers, Hotels.com, Expedia and Booking.com so you can book your Courtyard Hamilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Hamilton Hotel Hamilton
Hamilton Courtyard
Courtyard Hamilton Ontario, Canada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing