This hotel is average in quality. Very spacious rooms with kitchenetter. The bathroom was very poor.
We booked and paid for a family room for 4 people but the room was not prepared for 4 people when we arrived at 4 pm!
The sofa bed was not open or made. We had to wait for housekeeping to come and do it. Not enough towels for everyone either. This really upsets me and seems to me like poor customer service. Sofa bed was not comfortable at all.
Breakfast was good with cold and hot food but waiter was a bit obtrusive.
The greatest thing about this hotel is the location right on the lake and 3 minutes walk to the main area of downtown Kingston with eateries, markets, and shops.
- Official Description (provided by the hotel):
- The new Residence Inn Kingston hotel, located in downtown Kingston at Earl and Ontario streets, offers spacious fully-equipped suites and scenic harbour views. Built on Kingston's waterfront overlooking Lake Ontario, the new all-suite Marriott features amenities such as FREE breakfast, FREE high-speed Internet and fully equipped kitchens. Guests love the indoor salt-water treated swimming pool and West Seventy 6 Grill which serves dinner between 5pm-11pm. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Kingston Water's Edge Ontario, Canada