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“Modern, Clean and quiet with good beds, nice rooms and a great hot breakfast”

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Courtyard by Marriott Kingston Highway 401 / Division Street
Ranked #4 of 37 Hotels in Kingston
Certificate of Excellence
Reviewed 15 August 2012

Stayed here only one night but in short, this is a great new hotel near the highway and about a $12 cab ride from downtown. We recd a great rate and even factoring in the cab ride, it was still a better deal than staying downtown. It can get noisy downtown during the summer seasons and on weekends so this worked perfectly for us. Relaxed and friendly staff. Hot breakfast in the morning (ours was free but depending upon the package, you may have to pay). However, the line-up was long as we slept in and had to wait 20 minutes. No big deal for us but some people were upset over the wait as they were eager to get on the road. Great shopping just outside the door with a series of outlets.

  • Stayed: August 2012, travelled as a couple
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Thank TONYfromTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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432 - 438 of 588 reviews

Reviewed 10 August 2012

Great hotel. Very stylish, clean, and the customer service was outstanding. No room service but a small snack bar is located in the lobby. No biggie as there are great family restaurants just out front of the hotel, and there are lots to choose from! Although not located in the downtown city core, there is a very convenient Outlet Mall just a 30 second walk through the parking lot! Great waterslide and pool for the family. We really enjoyed our stay.

  • Stayed: November 2011
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Thank Bondgurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2012

The Hotel as a building is worth 5 stars but overall I rank it a 4 star due to the bad breakfast experience; the fact it is 5.5 kilometers away from the Kingston Lakefront, you actually pass the Welcome to Kingston sign on the way in; & the cost was $159 plus tax for a total of $180, high for a highway motel type stop. Hotel is 2 years old, 4 stories, beautifully done & located in a small outlet mall. Rooms are elegant with an expensive wood finish, safe, microwave, iron, blow dryer, flat screen TV. Reception staff caring and polite, large common area, touch screen info TV, free coffee. great pool, clean throughout, free parking. Breakfast had 20 person queue, each person ordering so very slow, impatient unfriendly staff, iced Starbucks coffee was hot coffee poured on ice so luke warm. Listed Canadian bacon (normally peameal) but was told it was actually "Turkey Canadian Bacon"!! Ordered fruit instead of home fries but got home fries. Thought fruit would be mixed fruit on the plate but had to choose either an apple, banana or orange. Shortage of jam, no marmalade and tables not cleared. Eggs, toast, bacon, home fries, coffee:Total cost $15 for one person and a long impersonal wait.

Room Tip: View is not very good but the front viewing rooms are best.
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  • Stayed: August 2012, travelled as a couple
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Thank alsupremo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2012

We had a quick stay at the Courtyard in Kingston on a recent drive through Canada. The staff was super friendly and welcoming. This hotel had a sleek décor and the rooms were pleasant, clean and spacious. We did not have time to use the pool or fitness area. We did eat breakfast at the café and were pleased with the quality. The staff at the café was also very pleasant. I would stay here again!

  • Stayed: June 2012, travelled with family
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Thank bigrockelk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 July 2012

Greetings from Kingston!

Thank you very much for choosing to stay with us while passing through. We are extremely happy to hear that you enjoyed your time here and appreciate you taking the time to write a review of your stay here on TripAdvisor.

Hopefully you'll be able to spend more time in our lovely city on your next trip through the area. I know I can't wait for the next opportunity to visit your hometown of Chicago. Always a great time in your city!

Until the next time,

Safe & Happy Travels.

Matthew Fry, on behalf of The Courtyard by Marriott Kingston Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2012

Good place to stay. Had my 3 year old son with me. he didnt want to play in the pool. but I bigger kids had a good time in the pool.

I liked the gym very much- just enough stuff. not too much.

Located away from the waterfront. However we enjoyed shopping at the mall nearby. As all the eateries are in the vicinity, food was not a problem.

My wife liked the drinks and service at the bar.

All of us slept like babies. I guess this is a common review about this place.

  • Stayed: June 2012, travelled with family
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Thank Nair_VJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2012

We stayed at the hotel for a week from 29 June to 6 July as we were waiting to take possession of our new house in town.

ROOMS: The rooms were excellent: spacious, love the microwave and coffee machine. The only negative is the poor quality of the signal on the tv. I don't understand how a brand new building has managed to get his wiring for cable so bad that half the stations are snowy (felt like when I was a kid and had to adjust the rabbit ears)

AMBIENCE: The hotel seems to be a big draw for families involved in sports tournament. I am not sure if the hotel is sponsoring these events but I was not fun to be there on the weekends. The kids were noisy, disruptive on the common areas such as the restaurant and the pool. The hotel staff seemed disengaged and would have appreciate a more involved approach. Don't get my wrong, we had my 5 year old with us and we all know that sometimes kids will be loud however I felt it was too much.

RESTAURANT: Outstanding food and very friendly staff although on the pricey side

POOL: Love the pool during the week, impossible to go on weekends due to teenagers taking over the place.

  • Stayed: July 2012, travelled with family
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1  Thank DacoTheCanadian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2012

This hotel is brand spanking new- yes it is a little pricey for the location but it is spotless, everything is clean and new and looks great. Location isnt downtown kingston, instead though there is an outlet mall adjacent and lots of fast food places around (if thats what you want).

  • Stayed: June 2012, travelled with family
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1  Thank FPost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 July 2012

Hello!

Thank you very much for your review of your stay with us. We appreciate you choosing to stay at our location, as well as taking time to write a review here on TripAdvisor.
I appreciate and understand your comment regarding the room rate, however I am quite confident that should you shop rates for the downtown properties, you will find much higher rates as well as the inclusion of a parking fee.
We feel that we provide a high quality value alternative to our higher priced competitors and strive to ensure that each guest experience meets that standard.

We hope you will give us the opportunity to be your hotel of choice while visiting Kingston and hope to see you return soon.

Until then,

Happy Travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Kingston Highway 401 / Division Street

Address: 103 Dalton Ave, Kingston, Ontario K7K 0C4, Canada
Region: Canada > Ontario > Kingston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kingston
#3 Family Hotel in Kingston
#6 Romantic Hotel in Kingston
Price Range: £86 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Kingston Highway 401 / Division Street 3*
Number of rooms: 128
Official Description (provided by the hotel):
Located conveniently off of Highway 401 between Montreal and Toronto, the Courtyard Marriott Kingston's brand new facilities (Including our brand new Water Slide!) are ideal to unwind and re-energize! Business Centre, the Bistro Lounge and Restaurant serving breakfast, dinner, and refreshments, our fabulous indoor pool, slide, fitness facilities, and interactive lobby are unique in Kingston. Benefit from the fabulous Marriott Rewards program each and every stay, and make sure to visit our GoBoard with directions and information on all of Kingston's going-ons! When the day is over, enjoy the comfort of our beautifully designed guestrooms and attentive service. Welcome to the Courtyard Kingston - it's a New Stay! ... more   less 
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Also Known As:
Courtyard By Marriott Kingston Hotel Kingston
Courtyard By Marriott Kingston Highway 401 / Division Street Ontario, Canada

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