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“Decent Place to Stay”

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Holiday Inn Kingston - Waterfront
Ranked #13 of 37 Hotels in Kingston
Reviewed 17 June 2013

Our family stayed two nights at the hotel and the location was excellent (close to shops and restaurants)! We paid $191 a night (not including parking) which was a bit pricey considering how small the room was. Extremely uncomfortable cots with springs poking out are $16.00 a night. We stayed on the fourth floor right above the noisy patio and the cigarette smoke drifted upward coming from the workers below. There were also dead bugs on the balcony and ceiling. The pool area is nice and has a hot tub, sauna, and exercise room that overlooks the lake. The front desk staff is friendly and helpful which makes up for the dated rooms and hotel.

Room Tip: The higher the number, the better the view of the lake. Odd numbers view the harbor, and even number...
  • Stayed: June 2013, travelled with family
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1  Thank AvidTravs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded 27 June 2013

Hi AvidTravs,

Thank you for sharing your feedback with regards to your recent stay. Please accept our sincere apologies for not delivering to you a "restful night's sleep" due to the comfort of your portable mattress.

We have had an exceptionally heavy dose of "Mayflies" this year which were difficult to keep up to however, we have turned the corner and they are long gone. Our balconies are ready for you to enjoy glorious sunsets over the historic Kingston inner harbour.

If your future travels include Kingston, please contact me directly for reservations at 613.549.8400 ext. 2600.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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610 - 616 of 919 reviews

Reviewed 16 June 2013

Located downtown on the waterfront this hotel is well placed to be in the downtown area. Our room faced the harbour, and we had an easy walk to restaurants in the area. The breakfast area is modern and the buffet was very good.

  • Stayed: June 2013, travelled on business
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1  Thank RM1Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded 21 June 2013

Dear RM1Paris,

Thank you for staying with us and I am glad our location suited your needs. Please come back and see us again soon.

Very best,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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Reviewed 12 June 2013

The hotel was very average. The room was very clean. They offered (and labeled) a couple of pillow options which was nice. The bathroom was small, the kind you would not want 2 people in there at the same time. It definitely was an older design. Free Internet worked well with good speed. Only real pet peeve was the fact you could not leave the bathroom light on because it also turned on the 'hall' light. My room could use some paint and the wall paper had marks on it that at first glance looked like mold....

Room Tip: Rooms ending with an even number overlooked the parking lot - odd numbers got a beautiful water view...
  • Stayed: June 2013, travelled on business
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Thank Nasus Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded 21 June 2013

Dear Nasus Y,

Thank you for commenting on your recent stay at Holiday Inn Kingston Waterfront. Please contact me at 613.549.8400 ext 2600 to discuss your observations.

Many thanks,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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Reviewed 6 June 2013

We stayed at this hotel on June 1st after a long day of apartment hunting for our daughter who is going to Queens in September. We showed up figuring that we had a reservation in a very full hotel and find out that when I booked it I picked the wrong date. They had a room for us but had to change the date with Travelocity. The staff member at the desk was Joey and he literally was on the phone for at least an hour getting it changed for us. The room was great and we enjoyed it immensely thanks to Joey. Would stay here again for sure.

  • Stayed: June 2013, travelled with family
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Thank Karen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded 21 June 2013

Dear Karen A,

Thank you for your wonderful review on your recent stay at Holiday Inn Kingston Waterfront.

Joey will be delighted to read that he was singled out and i trust helped make your stay with us "memorable".

Should your travel plans bring you back to the great city of Kingston Ontario - we will be ready and waiting for you. Please note we do have special Queen's University parent rates available, please contact us at 613.549.8400 ext 2660 for reservations.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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Reviewed 5 June 2013

Booked this hotel because it was the best price compared to other hotels in the same area. The location is excellent to enjoy shopping, bars, restaurants and is right next to the water. It was very easy to park in a lot opposite the hotel. The room was okay but we were most excited about the private balcony overlooking the water. However, we were unable to use the balcony even though it was a lovely day due to it being very dirty and full of dead flies. Im guessing that this might be cleaned up for when the weather gets hotter but feel this isn't really acceptable and you should be able to use the balcony throughout the year. Overall though we would probably stay here again due to the location although it would have to be much cheaper than the other waterfront hotels situated very close by.

  • Stayed: May 2013, travelled with family
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2  Thank josypcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded 21 June 2013

Dear josypcat,

Thank you for commenting on your recent stay at the Holiday Inn Kingston Waterfront. It has been an exceptionally bad year for Mayflies which can accumulate very quickly on our balconies. We have focused extra efforts to maintain our high standards of cleanliness to ensure our guests can enjoy the wonderful Lake Ontario summer breezes!

We look forward to your next visit to Kingston.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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Reviewed 28 May 2013

The Hotel is located right downtown on the waterfront, at the end of the main shopping area downtown. Very walkable to stores, restaurants, bars etc. Parking is in a lot beside the hotel.
The rooms are classic, nicely appointed, clean and spacious. We had a room facing the lake, which gave a lovely view and we could see the windmill farm in the distance.
The pool and exercise room is beautiful, light and airy with views facing the harbour and lake. We will definitely come back - it is clean, convenient, safe, the staff are courteous and friendly, and the location can't be beat.

  • Stayed: April 2013, travelled as a couple
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2  Thank econabree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded 30 May 2013

Dear econabree,

Thank you for your wonderful review regarding your recent stay at Holiday Inn Kingston Waterfront. We sincerely hope your travel plans will bring you back to Kingston in the near future.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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Reviewed 26 May 2013

We just stayed here this past weekend as my daughter was in a competition. I chose this through Hotwire, and got a great rate. The check in was quick, and friendly. The parking was way better than the other hotel I stayed at, the Raddisson. Although it is $14.00 a night, the location is key, so it was worth it. Lots of space to park. We had a room facing the water, room 517. Wow! what a view. The rooms were redone recently, and it was nice. I liked the idea of the signs on the pillows to indicate what firmess you like in pillows..that was a first! Beds were very comfortable. TV was nice, although the odd time the reception was off and on. Wifi for my tablet gave no problems.
The room has a balcony which you can open and sit outside...on a hot day this would be a great place to hang around!
The only concern was the shower..the handle is a little tricky to maneuver so I don't recommend small kids to play around with the faucet as it's very easy to get burned...I had to make sure my daughter's shower wasn't too hot.
The pool is nice, still a little cool for my taste. The Jacuzzi was loud and not very strong. The workout area is also in the same vincinity.not really amazing..the usual weights and tredmills.
The Goodlife is within walking distance. There was live entertainment on the patio outside, again, on a nice summer day, this would be great to experience. Because it's right downtown, there are many places to eat and shop within walking distance..park your car and walk around!
Overall, really enjoyed this hotel, and I would recommend it!

  • Stayed: May 2013, travelled with family
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Thank sylvie.mac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this reviewResponded 30 May 2013

Dear sylvie.mac,

What a delight reading your review this afternoon regarding your recent stay at Holiday Inn Kingston Waterfront.

Thank you for the detailed review of the wonderful features of our hotel and also thank you for patronizing our DOX Restaurant and Patio while you were with us. Due to recent construction in Downtown Kingston, our cable reception was, at times, a little fuzzy. I am pleased to report the construction is complete and our reception issues have been solved.

We look forward to welcoming you back soon!

Warm Regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront

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Additional Information about Holiday Inn Kingston - Waterfront

Address: 2 Princess St, Kingston, Ontario K7L 1A2, Canada
Phone Number:
Region: Canada > Ontario > Kingston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Kingston
Price Range: £95 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Kingston - Waterfront 3*
Number of rooms: 197
Official Description (provided by the hotel):
Holiday Inn(R) Kingston Waterfront Hotel is centrally located in historic downtown Kingston, Ontario. We are elated to unveil Kingston's beautiful bedrooms and superior amenities, and our personal and friendly service sets us apart from other Kingston, Ontario hotels. We are also home to Kingston's premier conference facilities, specializing corporate events, meetings and weddings. Conveniently located steps away from Kingston's waterfront, the K-Rock Center (.42km)for concerts and Kingston Frontenacs games, 1000 Island Cruises (.25km), Kingston General Hospital (2.06km), Queen's University (1.53km), boutiques and downtown venues, the Holiday Inn(R) Kingston Waterfront hotel is The Place to Meet. We are proud to present DOX Restaurant & Bar with (seasonal) patio overlooking Lake Ontario. Dox Restaurant & Bar features a delicious breakfast menu and is the perfect place to meet for a luncheon meeting or a gourmet romantic dinner for two. For relaxation, guests of our Kingston hotel enjoy our indoor pool, whirlpool, sauna and fitness center. Whether you're coming to Kingston on business, looking to hold a meeting or event, or getting away for a family vacation, the Holiday Inn Kingston Waterfront is your hotel of choice. We look forward to being "At Your Service"! ... more   less 
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Also Known As:
Holiday Inn Kingston - Waterfront Hotel Kingston
Kingston Holiday Inn
Holiday Inn Kingston - Waterfront Ontario, Canada

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