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“Great Lake View”

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Holiday Inn Kingston - Waterfront
Ranked #12 of 37 Hotels in Kingston
Toronto, Canada
Level 6 Contributor
307 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
“Great Lake View”
Reviewed 1 January 2014

Enjoyed a weekend at this harbour-side location in Kingston at the base of Princess St. Close to great restaurants and shops. Nice pool and sauna. Great staff on the front desk. Convenient parking across from the front door.  Room was fine. Overall a 7 out of 10, but the view was very nice. Would return without question despite a number of fine choices in the area.

Room Tip: Parking for a fee is across from the front door. safe. In-and-out privileges.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 3 January 2014
Dear Lauren M,

Thanks for contributing your review! I have to say one of my favorite aspects of this hotel is the incredible location in downtown Kingston. I am also happy to read the Guest Services staff were to your liking. When you have a moment, please contact me at 613.549.8400 ext 2600 and we look forward to welcoming you back soon.

Warm regards,

Scott Follwell - General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (256)
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Kingston
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 December 2013

We were scheduled for the 2 PM buffet at the Roof Top Garden Restaurant and had to wait until 2:20 PM and so did several seniors who were obviously very weary of waiting with no place for most of them to sit. Once we were seated, it took forever to get our first plates. (2:45 PM) The chef ran out of turkey/ham several times and insisted on carving each portion which wasted a lot of time. Had they sliced the meats ahead of time and filled the pans with the turkey and ham which could be heated with sterno, the diners would have been served much quicker. The quality of the meal and choices was excellent and the service was adequate given the few servers actually on the floor. I may not attend next years Xmas dinner.

  • Stayed December 2013, travelled with family
    • Value
    • Service
Helpful?
Thank harbourbreton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 3 January 2014
Dear harbourbreton,

Thank you for taking the time to write a review for your dining experience. While it appears you enjoyed our various buffet selections, it appears your reservation was unfortunately delayed. Please contact me at 613.549.8400 ext 2600 as I would like to discuss this further with you.

Warm regards,

Scott Follwell - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, Canada
Level 1 Contributor
3 reviews
Reviewed 13 December 2013

Great Location.
Close to some great resturants. The staff was very helpful. Holly Marie gives a great morning welcome. Check In/Out was very quick and painless. Excellent breakfast in the resturant with a very pleasant staff.

Room Tip: Rooms on the south side have a better view
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 19 December 2013
Dear Wayne R,

Thank you for taking time to post your experiences at our hotel. Holly Marie is a true hospitality ambassador, we are lucky to have her!

We hope to see you again soon.

Warm regards,

Scott Follwell - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kitchener, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 December 2013

Stayed here this past weekend for my daughters swim tournament and the hotel was a big hit. The staff were extremely friendly and really went out of their way to welcome us. Hats off to the room attendants they did a great job keeping up with the teams. Breakfast was great. Thanks for a great weekend!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 19 December 2013
Dear J S,

Thank you for sharing your experiences with us! Our staffing roster is filled with such great people, I am so happy you noticed! Thank you for being our guest and we look forward to welcoming you back soon.

Warm regards,

Scott Follwell - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muscat, Oman
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 December 2013

Amazing location, Very pretty scenic view. The hotel and the staff make a great impression. The lovely ladies at the breakfast time and choice of food makes its very cool.
the bar at the evening is nice with Brandon at the helm. the choice of beers and other drinks are great. The food was good. Steak especially.rooms are spacious and beds comfortable.
view from lake side or the front side is amazing. the absolute value for money property.

Room Tip: Ask for Holly Marie at the front desk for any information or any requirement. She is swift and knowl...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Venkat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 12 December 2013
Dear Venkat S,

Thank you for your wonderful words of support for our staff. They are a HUGE reason why our hotel is so successful, and I can't thank them enough. It is wonderful when they get to read reviews like this one, so I am very happy to be your choice Kingston hotels. Thank you for your review on us and thank you for being our guest. We look forward to your next visit!

Warm regards,

Scott Follwell - General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hanover, Canada
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 9 December 2013

Stayed here for just 1 night. Have used this hotel before for work stays and it's great. Clean, comfortable, and very relaxing. Fridge in room, coffee maker with real mugs, hot shower, lots of fluffy towels, great view of the harbour, and a little balcony which we didn't use because it was cold. Also good work space available which we fortunately didn't have to use.
Breakfast available at the hotel for an extra charge, but it is quite good. The hotel is right downtown so you can easily walk to lots of venues for refreshment or entertainment. Parking is extra which is annoying, but the location is prime.
I would stay here again, and recommend it to anyone needing a downtown Kingston hotel.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 101_TravelMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 12 December 2013
Dear 101_TravelMom,

Thanks for the great review! Glad to see that you had a great time here in Kingston and at our hotel. We look forward to your next visit with us!

Warm regards,

Scott Follwell - General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Vancouver
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 November 2013

We stayed for 4 nights over Thanksgiving and couldn't have found a nicer location. The staff were always pleasant and helpful. Our daughter came with us but made her own reservation. We asked when we checked in if it was possible that she could have a room close to us and were really impressed that she got a room so close. The clerk (wish I could remember his name) also made sure that we all had rooms on the Lakeside. What a view and the weather could not have been more perfect so were able to sit outside and enjoy it. The only inconvenience was the fan in the bathroom did not work very well, if at all, and the temperature in the shower was hard to adjust. We did have a little problem with the dinner one night. I mentioned it at the desk as we were leaving and were quickly and pleasantly compensated. Certainly would choose this
hotel again if we are in the area and hopefully we will be.

Room Tip: Lakeside is wonderful!!
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 28 November 2013
Dear Mary L,

Thank you for taking the time to write a review for us. Your enjoyment is always our number one priority, and I am glad to hear all worked out. We appreciate the constructive feedback we get from reviews like this, we can focus on resolving these issue immediately. We look forward welcoming you again in the near future.

Warm regards,

Scott Follwell - General Manager
Holiday Inn Kingston Waterfront
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Kingston - Waterfront

Property: Holiday Inn Kingston - Waterfront
Address: 2 Princess St, Kingston, Ontario K7L 1A2, Canada
Phone Number:
Region: Canada > Ontario > Kingston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Kingston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Kingston - Waterfront 3*
Number of rooms: 197
Official Description (provided by the hotel):
Holiday Inn(R) Kingston Waterfront Hotel is centrally located in historic downtown Kingston, Ontario. We are elated to unveil Kingston's beautiful bedrooms and superior amenities, and our personal and friendly service sets us apart from other Kingston, Ontario hotels. We are also home to Kingston's premier conference facilities, specializing corporate events, meetings and weddings. Conveniently located steps away from Kingston's waterfront, the K-Rock Center (.42km)for concerts and Kingston Frontenacs games, 1000 Island Cruises (.25km), Kingston General Hospital (2.06km), Queen's University (1.53km), boutiques and downtown venues, the Holiday Inn(R) Kingston Waterfront hotel is The Place to Meet. We are proud to present DOX Restaurant & Bar with (seasonal) patio overlooking Lake Ontario. Dox Restaurant & Bar features a delicious breakfast menu and is the perfect place to meet for a luncheon meeting or a gourmet romantic dinner for two. For relaxation, guests of our Kingston hotel enjoy our indoor pool, whirlpool, sauna and fitness center. Whether you're coming to Kingston on business, looking to hold a meeting or event, or getting away for a family vacation, the Holiday Inn Kingston Waterfront is your hotel of choice. We look forward to being "At Your Service"! ... more   less 
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Also Known As:
Holiday Inn Kingston - Waterfront Hotel Kingston
Kingston Holiday Inn
Holiday Inn Kingston - Waterfront Ontario, Canada

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