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“Decent Spot” 4 of 5 bubbles
Review of Holiday Inn Kingston - Waterfront

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Holiday Inn Kingston - Waterfront
Ranked #12 of 37 Hotels in Kingston
1 review
“Decent Spot”
4 of 5 bubbles Reviewed 26 February 2014

Holly-Marie and Kathy kept me 100 percent happy the whole trip, and they are worth more than your entire hotel chain put together. It is people, and real human interaction that make travelling pleasant. I really could not care less about the size of my pool, or softness of my mattress if I am served with a smile all the time!

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 28 February 2014
Dear Tim W,

Wow, thank you for the great review! One of our favorite things to hear...is "100 percent happy the whole trip" thanks to our dedicated staff. We want all of our guests to leave feeling that way. Thank you for sharing your stay with us, and we hope to have you back again.

Warm regards,

Scott Follwell - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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836 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (243)
Date | Rating
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English first
Brockville, Canada
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 25 February 2014

great hotel, nice comfortable beds, great breakfast. stayed here as we were heading to Toronto and the 401 was closed so we decided to stay the nght in Kingston and go out for dinner. We had a corner room on the top floor overlooking the frozen lake. staff were very helpful and accomodating. beds were really comfortable, can't say a bad thing about this hotel.

Room Tip: choose top floor and corner room if available
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CanadaBetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 26 February 2014
Dear CanadaBetty,

Thank you for commenting on your stay. This winter certainly has been challenging but I think (hope :-)) Spring is just around the corner. Be sure to visit us again in the summer and sample the wonderful events and attractions Kingston has to offer!

Warm regards,

Scott Follwell - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 16 February 2014

Just got from staying at the Holiday Inn Kingston Waterfront for two nights, had a lovely room overlooking the Harbour. Staff was very friendly during check in/check out. Room was clean and beds were nice. What a great weekend get away, this hotel is so close to everything downtown, you just park your car and walk. Breakfast was delicious in the hotel restaurant, friendly waitresses. We didn't have any issues with noise or anything. I want to go here again when the nice weather comes, it would be even more beautiful.

Room Tip: Waterfront if you can get it
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank grylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 24 February 2014
Dear lonlac,

I am thrilled that you enjoyed your visit to the Holiday Inn Kingston Waterfront! Your comfort is always our number one priority. Our team cares about what they do here, and I am delighted that you thought so as well. Thank you for sharing your thoughts on our wonderful location and we certainly hope to see you this summer.

Warm regards,

Scott Follwell - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 15 February 2014 via mobile

We arrived late after a long drive to the most pleasant welcome. Holly at the front desk was so friendly when we checked in! Got up to the room, and found delightful little treats to welcome us as well as an upgrade to a king size bed. The room was clean and quiet work a lovely view of the harbour (probably very nice in the summer but was frozen over at the time we stayed). We don't get the chance to venture to Kingston very often, but when we come back we'll definitely stay here.

Stayed February 2014, travelled as a couple
Helpful?
Thank JakeCassie7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 26 February 2014
Dear JakeCassie7,

Thank you for sharing your thoughts on your recent Kingston visit. I must be honest with you, summer s a wonderful time Kingston and we look forward to welcoming you back! Please visit our website which has a variety of local information as well as great rates for your next stay.
See you soon!

Scott Follwell - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 February 2014 via mobile

My girlfriend and I stopped over on our way to Quebec City. What a clean, beautiful hotel. Location is great, staff are awesome and the beds are SO comfortable. We'll definitely be back again soon. The hotel is right on the waterfront and only about 10 minutes off the highway.

In the morning, we had breakfast in the restaurant. Beautiful view, good food and excellent value.

Stayed February 2014, travelled as a couple
Helpful?
Thank Warren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 24 February 2014
Dear Warren W,

Thanks for sharing your stay with us! I'm so happy to hear that you enjoyed not only the hotel, but our staff as well. We take so much pride in the experience that we provide for our guests. It makes us happy to provide that for you! Well we hope to see you again soon.

Warm regards,

Scott Follwell - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 February 2014

On Feb 7th we arrived very late with a large group and had to make a few adjustments to the already well organized rooms. The staff was outstanding and your front desk staff person on at that time, Holly-Marie, was one of the most helpful and courteous front desk staff I have come across in years - and I spend over 15 weekends a year in hotels all over north america. In fact, all of your service staff were outstanding - from those in caretaking to the food service people in the restaurant.

Room Tip: Outstanding
See more room tips
  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Kristine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 13 February 2014
Dear Kristine D,

Thank you for taking the time to share your stay with us! I'm happy to hear that our staff stood out to you during your stay. We like to make sure our guests feel at home when they are away from their own.

Hope to see you again soon!

Warm regards,

Scott Follwell - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 February 2014 via mobile

Had a great stay at this hotel while having an unplanned trip to Kingston while my family member in the hospital. Was offered a very reasonable hospital rate which always helps in these situations. Front desk staff (which includes all employees I dealt with over the week) were phenomenal. I was at the hotel by myself and spending long hours at the hospital meant late nights and early mornings and it was so nice to see a smiling face and have a small chat even if it was just for a second while validating my parking pass. They were well informed about the guests at the hotel and they stopped and asked me one morning if I would like to move rooms as there would be a sports team coming in to the floor I was on late at night. When people go above and beyond it goes so far with me. The view is gorgeous out the window. If you are an early riser you have to check out the sunrise on the east facing side of the building. Gorgeous. The hotel is located within walking distance of so many awesome restaurants and shopping. Also just a short stroll to the Rogers K Rock center. No need for cabs! Awesome. Would love to visit the city again and not on these terms. This is the place I will be staying!

Stayed February 2014, travelled solo
Helpful?
Thank Love2Travel10000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnKingston, General Manager at Holiday Inn Kingston - Waterfront, responded to this review, 13 February 2014
Dear Love2Travel10000,

Thank you for taking time to comment on your recent stay at Holiday Inn Kingston Waterfront. I am glad that you enjoyed your stay with us despite the reason why you were brought to our great city. We love that we could assist you anyway possible as our wonderful staff always strives to make everyone feel like family.

We look forward to your return to Kingston for a relaxing visit.

Warm regards,

Scott Follwell - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Kingston - Waterfront

Property: Holiday Inn Kingston - Waterfront
Address: 2 Princess Street, Kingston, Ontario K7L 1A2, Canada
Phone Number:
Region: Canada > Ontario > Kingston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Kingston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Kingston - Waterfront 3*
Number of rooms: 197
Official Description (provided by the hotel):
Holiday Inn(R) Kingston Waterfront Hotel is centrally located in historic downtown Kingston, Ontario. We are elated to unveil Kingston's beautiful bedrooms and superior amenities, and our personal and friendly service sets us apart from other Kingston, Ontario hotels. We are also home to Kingston's premier conference facilities, specializing corporate events, meetings and weddings. Conveniently located steps away from Kingston's waterfront, the K-Rock Center (.42km)for concerts and Kingston Frontenacs games, 1000 Island Cruises (.25km), Kingston General Hospital (2.06km), Queen's University (1.53km), boutiques and downtown venues, the Holiday Inn(R) Kingston Waterfront hotel is The Place to Meet. We are proud to present DOX Restaurant & Bar with (seasonal) patio overlooking Lake Ontario. Dox Restaurant & Bar features a delicious breakfast menu and is the perfect place to meet for a luncheon meeting or a gourmet romantic dinner for two. For relaxation, guests of our Kingston hotel enjoy our indoor pool, whirlpool, sauna and fitness center. Whether you're coming to Kingston on business, looking to hold a meeting or event, or getting away for a family vacation, the Holiday Inn Kingston Waterfront is your hotel of choice. We look forward to being "At Your Service"! ... more   less 
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Also Known As:
Holiday Inn Kingston - Waterfront Hotel Kingston
Kingston Holiday Inn
Holiday Inn Kingston - Waterfront Ontario, Canada

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