Booked this hotel because it allowed pets and was a good location. Room was nice, bed was comfortable.
There was a hockey team staying and we were "upgraded" to a room in the middle of all the hockey team rooms. After a few hours of kids running up and down the halls screaming we called to ask about quiet hours (it was 1030pm when we called). We were told security would deal with it. Before security could arrive we had parents drinking outside our door and banging on the wall.
We asked them to be quiet then security showed up and informed us the hall is public area so they can be loud till 11pm.
I understand the hotel would get a lot of business from sports team, but thought they would encourage them to be more respectful of other guests.
I would consider staying again but would ask about groups staying the same night. More
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