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“Family nightmare!”

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Ambassador Hotel & Conference Centre
Ranked #11 of 37 Hotels in Kingston
Montreal, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Family nightmare!”
Reviewed 27 June 2010

The pool was great and the lifeguard awsome. The restaurant is not really good (except the chili.)The room was clean but so noisy!! There were teenagers in the room next to us and they were coming and going, knocking on the door every 10 minutes! Speaking loudly in the corridor. And this, all night long even after we told them to stop and called the front desk twice in the night! Even our little baby woke up and cried afraid at 1 am in the morning (she used to sleep all night long!). It was a real nightmare! I will never come back here! And it’s really too expensive for the poor quality it offers.

  • Stayed June 2010, travelled with family
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Helpful?
2 Thank celinejfr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelmanager1550, General Manager at Ambassador Hotel & Conference Centre, responded to this review, 28 June 2010
Thank you for posting this review on Trip Advisor. We have been in touch and we look forward to having you back soon as our guest to experience true Ambassador Service.

I will guarantee your next visit will be delightful as your first visit should have been.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (142)
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English first
Kitchener, Canada
1 review
Reviewed 1 June 2010

Had a great stay at this hotel. Was not able to check in right away, however was able to go shopping and when we came back, Front Desk staff were very friendly and told me my room was ready just after lunch and we were able to change before the wedding we were attending, and we were traveling 4 hours. It was a beautiful room, and the most comfortable bed I have ever slept inn. The next morning, we enjoyed a wonderful and the breakfast ladies were very helpful and very nice. Would definately recommend it and or love to stay again if we are up that way.

  • Stayed May 2010, travelled as a couple
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Helpful?
Thank hot99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
59 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 May 2010

Stayed at this property for 5 days in early May. Had a standard double bed room on their renovated floor. Hotel features free wireless Internet, has comfortable beds, is in good repair and is very pleasant. My room was well lit, comfortable, clean and reasonably well appointed. Water was hot, pressure was good and everything worked. The room had a 32" LCD tv that I didn't try (not much of a TV watcher).

The hotel has an in door water park (water slide, pool, hot tub). The water slide only runs on weekends during off season so check to see if it's running if that's your reason for staying.

The hotel backs onto wetland. If you can get a room on the wetland side, get it. There is no road noise. Rooms that face Hwy 2 have some moderate road noise. I had a room with a door to the adjoining room. The door seemed thin and I could hear more than I care from the guest next door.

Also the hotel is independent so you don't get frequent stay point with any hotel chain.

Otherwise a good stay.

  • Stayed May 2010, travelled on business
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Helpful?
Thank lkaToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, Michigan
1 review
Reviewed 4 May 2010

The staff was very friendly and helpful. Our rooms were clean and spacious. We enjoyed a meal at the restaurant and the kids spent hours at the pool.
It is in the middle of the city which made it easy access to all attractions/shopping.

  • Stayed January 2010, travelled with family
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Helpful?
Thank abreo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brockville
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 May 2010

We had a great time. Really enjoyed the movie nights and all the activities for the kids each day. We stayed 2 days and were busy the whole time. It did rain but we didn't care because between swimming, the water slide, splash pad and the clown Silly Sally, we never went outside.

Stayed in a renovated room with 2 queen beds over looking the pool area.

  • Stayed March 2010, travelled with family
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Helpful?
Thank Hayzer33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2010

I travel a lot for work and I will have to say the Ambassador is by far my favorite hotel to stay at. I actually will spend the extra night at the Ambassador and drive to my next destination in the morning just to get the extra night there. The staff is amazing, the food is always hot and delicious and it feels like home away from home. I can't say enough good things about this hotel!! Stay there you will see what I mean - and the waterpark is great for families!!

  • Stayed April 2010, travelled on business
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Helpful?
Thank jojoanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
1 review
Reviewed 2 May 2010

What a fantastic place. This is by far the best hotel I have ever been in and the main reason for that is the customer service. The staff is always courteous and wanting to help with any situation. It is nice to see smiling faces and hard work when you have travelled a long way. The hotel is extremely clean and looks fantastic inside. Bedrooms are wonderful and the beds are of the top quality. Location is key as downtown Kingston is terrible to park in, yet this is on Princess street which makes it simple to get where you want. The food at JM's restaurant inside the hotel is great, especially the Prime Rib and the weekend breakfast buffets. I recommend this location to anyone visiting the area and I would have no problem paying even more money to stay there. Wonderful wonderful place.

  • Stayed June 2009, travelled as a couple
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Helpful?
Thank le_sean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ambassador Hotel & Conference Centre

Property: Ambassador Hotel & Conference Centre
Address: 1550 Princess St, Kingston, Ontario K7M 9E3, Canada
Region: Canada > Ontario > Kingston > Grenville Park
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Kingston
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ambassador Hotel & Conference Centre 3.5*
Number of rooms: 245
Official Description (provided by the hotel):
Located in the Heart of Kingston The Ambassador is conveniently located just off of Hwy 401 at the base of Sydenham Road exit #613, and we are only minutes away from essential services, facilities, and attractions, and the beautiful Downtown Kingston waterfront. Transforming Vision into Reality The Ambassador Hotel & Conference Centre is proud to offer exceptional meeting facilities in the heart of Kingston. Our events and catering team offers expert knowledge in planning any type of event with paramount success. We strive to deliver a stress free way of transforming your vision into reality. Located in the Heart of Kingston The Ambassador is conveniently located just off of Hwy 401 at the base of Sydenham Road exit #613, and we are only minutes away from essential services, facilities, and attractions, and the beautiful Downtown Kingston waterfront. ... more   less 
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Also Known As:
Ambassador Hotel Kingston
Ambassador Conference Hotel
Hotel Ambassador Conference
Ambassador Hotel & Conference Centre Kingston, Ontario, Canada

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