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“Close to everything downtown!”

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Four Points Hotel and Suites Kingston
Ranked #13 of 37 Hotels in Kingston
Ottawa, Canada
1 review
“Close to everything downtown!”
Reviewed 5 July 2012

I travel to Kinston on a regular basis for work and out of all the downtown hotels, this by far is my favorite. There is always parking available (don't forget to bring your parking stub at check-in!) with the underground parking which is an added bonus especially in the winter...
The hotel is clean and in walking distance to many restaurants and the Lake. The free coffee in the morning is a great touch to start my days... I have no hesitations in staying here again.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, 28 July 2012
Thankyou John W ! What a great compliment ! We appreciate you and we are delighted that we will continue to enjoy your company! Be sure to email me on your next visit! I would love to meet up with you and thank you personally!
Warmest regards,
Rob Yellowley
agm@fourpointskingston.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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638 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
Manlius, New York
Level Contributor
152 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 27 June 2012

We were upgraded to a Jr. Suite plenty of room! Nice large clean bathroom. Balcony could have used some attention. Staff was friendly, parking convenient, free coffee, we will stay there again.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IamMeltingGlass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, 28 July 2012
Thankyou! I am glad that you loved your suite and our new decor! Be sure to let me know when you are coming back! There's still a lot of Kingston summer left!
Warm regards,
Rob Yellowley
agm@fourpointskingston.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterdown, Canada
Level Contributor
71 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 25 June 2012

Great location near the waterfront and right downtown. Travelling for business, it is very convenient to stay here. The rooms are clean, the staff are friendly and the food from the restaurant is pretty good. The spa facilities (pool, sauna and workout room) make for a great distraction after a long day's work. Travelling during the winter there was a skating rink one block over. The Starwood staples of great beds, quiet room and functional workspace made for a very good stay.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gunnarinc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, 28 July 2012
Thankyou for your wonderful words! Clearly you are a seasoned Starwood traveller and are recieving consistency in comforts and experience in other Starwood properties. That is our goal and it is rewarding that the key attributes of our brand are so easily recognizable and familiar to you as you travel. We look forward to another visit from you! Keep building up those SPG reward points too!

With appreciation,
Rob Yellowley
agm@fourpointskingston.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 June 2012

We usually had good experiences with Sheraton's Hotels (LA, Vegas, Ontario) but this one was way to expensive for the quality of the room/hotel ... probably it was busy due to the conferences and we did not have a reservation ...

Anyway, I would never recommend this place and we will never go back to this hotel again ...

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, 28 July 2012
J T ! You must come back to us! Rates vary in all service industry establishments, whether it be based on the time of year; occupancy levels; market conditions; etc; much like airlines too. Clearly you feel you didn't get value for your dollar. We certainly strive to provide a valuable and delightful experience and I can't have you leave us feeling this way and never returning. Email me personally when you are coming back to Kingston. I look forward to it!

Warm regards,
Rob Yellowley
agm@fourpointskingston.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aachen, Germany
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 June 2012 via mobile

We stayed two nights in Kingston to visit. 1.000 Islands. The town is really nice, a lot of bars, restaurants, a lovely university, we rented bikes and found really nice places at the lake. The hotel is basic, small room, basic furniture. Good starting point as it is in the middle of K. Right next to the visitor centre. The check in procedure was a bit rude, pool and sauna where out of order all three days, that was really bad. The breakfast was basic, we would recommend to go to any cafe around the corner. Parking available for 15 dollars /24 hours. For the boat trip 1.000 Islands we took the one from Gananoque (30 min by car ), very impressive. We also visited Fort Henry and Canada upper village, both are "living history" museums which were amazing if one is interested in historic sights, a must.

Stayed June 2012, travelled as a couple
Helpful?
Thank HannahAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, 28 July 2012
Thankyou for sharing your opinions. You are right! Location is very important but service and comfort are too. I would be interested in learning what made your arrival less than our usual friendly and welcoming standard. You must come back and experience us again. Chefs have a new menu out and you still have more to discover about our great city.
Please email me personally when you decide!
Warm regards,
Rob Yellowley
agm@fourpointskingston.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 26 May 2012

The hotel is conveniently located in the heart of KIngston close to a number of excellent restaurants. The underground parking garage was easy to find and reasonable value. The welcome at reception was first class which gave a positive first impression of the hotel despite the drab decor.

The room itself was a disappointment and badly in need of an overhaul. Although large enough for a family of four the room felt dark and needed some vibrant art work to lift the drabness. The beds were okay but I didn't sleep well due to a lot of noise in the hotel, including the beat of music from somewhere below. So if you are staying over a weekend it might be best to request a higher room.

Overall I thought the hotel was uninspiring and much preferred The Radisson which I found to be lighter and fresher.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moosemug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, 28 July 2012
Thankyou for acknowledging the excellence of service that our front desk team presented on your arrival! Certainly our newly renovated rooms and energy efficient lighting will not meet everyone's taste or needs but we are always prepared to act on improving your stay. Be sure to contact me personally on your next trip.

Warmest regards,
Rob Yellowley
agm@fourpointskingston.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chamcook
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 9 May 2012

We stopped at this hotel on our way back to New Brunswick. We really love Kingston and this hotel is clean and very convenient to the Kingston waterfront. We truly enjoyed our stay and the staff are wonderful. The only downfall is the underground parking garage. It is very tight and sometimes it takes a lot of levels before you find a spot.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Augusta16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robsty, Manager at Four Points Hotel and Suites Kingston, responded to this review, 28 July 2012
Thankyou for your great comments about our hotel and staff! I agree that configuration of underground parking lots can be ominous at times but we have finished several upgrades and we have fresh new lighting and signage as of this year. We will always find a space your car.
Warm regards,
Rob Yellowley
agm@fourpointskingston.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points Hotel and Suites Kingston

Property: Four Points Hotel and Suites Kingston
Address: 285 King Street East, Kingston, Ontario K7L3B1, Canada
Phone Number:
Region: Canada > Ontario > Kingston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Kingston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Four Points Hotel and Suites Kingston 3*
Number of rooms: 171
Official Description (provided by the hotel):
Four Points Kingston is located near the world-famous 1000 Islands, Fort Henry, Grand Theatre, K-Rock Centre, and Queen’s University. All our guest rooms offer picturesque views of Kingston or Lake Ontario. Make yourself at home with access to our newly updated heated indoor pool or work off stress in our state-of-the-art, 24-hour fitness centre. Catch up with work or connect with friends and family using our free Internet. Then, head back to your guest room for a great night's sleep in our Four Points Signature Bed. All of our accommodations offer picturesque views of Kingston or Lake Ontario. ... more   less 
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Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario, Canada

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